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Wayside Gardens

Overall store rating:  Store Rating: 2.0
Reviewed by 10 customers
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Showing 1-13 of 13 reviews    
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Overall Rating:Store Rating: 1.0
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ABSOLUTELY HORRIBLE!!!

by mrs_vw, May 29 '09
Once a premiere company, Wayside Gardens have been bought out by Park Seed and ever since then, have "gone to seed".  Their product has become less than exemplary; their prices have always been high, but it was ok when one could order large, ...
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Overall Rating:Store Rating: 1.0
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Avoid Wayside: they substitute stock, poor customer service, credits take too long. UGH!!

by pege, Dec 27 '07
I paid extra for 2-day delivery. Eight days after I ordered I rec'd an email saying the orange flowering bulbs I ordered were not in stock, and they would send yellow instead. I emailed immediately to cancel the order, but was told that it was too late ...
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Overall Rating:Store Rating: 2.0
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Don't get in a hurry and don't bother paying for 2 day delivery

by greg_dance, Apr 28 '07
If you aren't rushed and don't care when the plants arrive you might want to consider them. They have lots of very unique plants you can't find anywhere else, but their shipping is LOUSY! Yes, spring time is busy for planting, but that is no secret ...
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Overall Rating:Store Rating: 1.0
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Poor order handling, poor customer service responsiveness, altogether disappointing.

by dewc2833, Jun 19 '06
I ordered a Daphne online from Wayside Gardens on June 8, expecting it to arrive for my mother's birthday on June 19. On the 18th I learned from Wayside's Ship Status page that it had not yet shipped. I emailed them requesting a resolution and still ...
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Overall Rating:Store Rating: 1.0
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AVOID buying from this website
by dcsf,Oct 20 '11
Plants shipped without notification to buyer and were lost. They refused to take any responsibility.  Never even try to follow up with UPS. Not recommend to buy from
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Avoid Wayside Gardens.
by indignant,Oct 30 '08
Avoid wayside gardens. They take the payment immediately without informing me that the plant was not in stock, and each month when I called, they'd say next month, next month, until I was fed up and demand a refund, and I am still waiting for the refund
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Overall Rating:Store Rating: 1.0
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Guarantee is a LIE
by coffinwife,Aug 15 '08
I was very excited to place my very first orders with Wayside, but now I am wishing I stuck with Home Depot. They are now claiming there is a time limit on their "Guarantee" which is not posted on the website, nor in the materials packed with the plants,
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Overall Rating:Store Rating: 3.0
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Satisfactory
by wheasie,Jul 03 '08
Ordered 9 ilex 'Sky Pencil' in the fall of 2006 - they were on sale. I planted immediately upon receipt and they seemed to remain viable until spring and then crumped. I was asked to give them a little time to see if they might perhaps be in a dormant
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Absolutely horrible!!!!!!
by jj2008,Jan 03 '08
If you like paying a lot of money for dead plants or plants you never receive, and then spending months talking to rude customer service people to finally get a store credit (which does not include the shipping you paid), this is the company for you.
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Overall Rating:Store Rating: 2.0
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Save your receipts
by krause123,Jul 04 '07
I ordered about a dozen different plants from Wayside in 2003 and 2004, because despite their extremely high prices they had a good reputation. As of 2007 I have 2 that are alive and that I'm happy with. A couple died outright, like my Daphne. That
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Poor Order Fulfillment
by stsimone,May 08 '07
I placed an order for 4 different items in January and 3 of those were sold out from under me. How early do you have to order from this company in order to receive a complete shipment? I will not recommend them to anyone. I agree with the other review
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Overall Rating:Store Rating: 5.0
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Great customer service, fast shipping, great selection
by marycam1,Feb 05 '05
I love their catalog and selection of plants, particularly the hard to find or unusual perennials. I ordered five plants from this company and one arrived DOA. I sent an email and they immediately replaced it no questions asked! I would do business
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Showing 1-13 of 13 reviews