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by Bryan_Carey in Online Stores & Services, - Top 10, Oct 06 '05
Are you having some trouble finding the right gift for a friend or relative? If your recipient likes wine and things associated with wine, then one good web service to consult is Wine.com, an on- line store dedicated to wine lovers. What ...
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by drdevience - Top 50, Aug 23 '03
Those who have read my reviews know that I am not a drinker. So what am I doing ordering wine? Well. ...
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by sweetsue_98 - Top 100, May 29 '02
Wine shopping can be a lot of fun, and looking for a special wine, or just a new one you would like to try, is right at your fingertips.
Wine.com is a site that I had used and been very pleased with their services while we lived in Missouri....
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by beckish - Top 200, Dec 17 '01
Pros: Large selection, rapid delivery time Cons: An adult must be at home to sign for the delivery; no UPS tracking number
I enjoy a glass of wine now and then, and in keeping with my penchant for purchasing as much online as I possibly can I decided to check out online wine vendors. I found Wine.com (which is also affiliated with Evineyard.com) and spent some...
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by justinyork , Jan 12 '05
My 6-month gift subscription to wine.com is quite simply the worst gift I've ever given. I've never given a gift that was so problematic and embarrassing. My original order was placed on November 24, 2004. This was meant to be a "thank you" for my ...
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by webcustomer , Feb 03 '05
Same experience this Christmas as others. DO NOT SHOP HERE. The website is nice, but the Customer Service is non-existent. Wine.com does NOT CARE about their customers, obviously. The girls on the phones are very nice, but they have no control over ...
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by ran2c4 , Dec 15 '03
As an experienced on-line shopper, I assumed shopping for the wife's birthday would be an easy task on wine.com... Placed an order for the Riedel Vinum Bordeaux Glass (set of 6), signed her up for the "wine of the month club", ordered an extra bottle of ...
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by cthomasian , Jan 12 '06
Here is why I will never buy form wine.com EVER AGAIN On December 9th 2005 I place an order for a gift basket with wine.com. On December 12th I received an e-mail stating that my order was SHIPPED. My thoughts at that time, GREAT! I assumed I would ...
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by kommareddi , Dec 30 '05
Shopping at wine.com has been one of the worst experiences in over 10 yrs of on-line shopping. I placed 24 orders but I see 29 charges on my credit card. Also, I was told I would be getting 10% off the orders, but I do not see the discount applied ...
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by sonyagogna , Jul 28 '05
I ordered a nice 30th birthday gift basket for my friend. The basket was never delivered. I was then charged a redelivery fee which i never authorised. when i called to complain they had the audacity to say my friend had authorised the use of my ...
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by estoppelboy , Jan 26 '04
Very unpleasant experience. Quick summary of my three purchases from wine.com: 1. HAIER 36-BOTTLE WINE CELLAR. Great product. A pleasure to use. Highly recommended. I paid $649. Saw it at Best Buy the following week for $299. Wine.com said ...
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by simonrosco , Feb 14 '02
I spoke to a customer on a Friday representative regarding a possibility of delivery on Tuesday the latest to a friend. They would have to ship from Kent, WA to another place in WA. The sales representative assured me that it will be there by Tuesday,...
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by d_w_j , Jul 25 '05
I just canceled my wine club membership. I was a member of the Wines of the World Club - Reds Only. Wine.Com decided they would no longer offer the Reds Only option, but they only informed their members by shipping two whites with an explanatory note ...
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Not Satisfied.
by GHOST_Sup ,Nov 28 '06
Very disappointed that at this time and age it takes over 2 days to process an order. I'm used to online E-tailors getting the order out by AT LEAST the next business day. The wine selection is OK, however I can find most of our local wines they have on the site for less at our local grocery store, and that doesn't include shipping charges.
Because it took 3 business days just to ship the order I will not use them again. It shouldn't take 9 business days to receive an order in this time and age.
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Inaccurate orders, poor customer service, and slow resolution
by jmeteer ,Feb 16 '04
The website mistakenly submitted my order x3, without any confirmation from me. After 3 calls to customer service, I got the extra orders canceled, however had not received a refund over a month later. After 2 more calls and several emails, I finally received the appropriate refund - only to find out that one product I ordered (monthly wine club) as a gift had not been received. When the person called about the gift, she was told the order had been canceled. I am still in the process of either getting a refund, or getting the merchandise delivered. At this point, I will take whatever is quicker, as my initial order was placed 2 months ago. Although I love the wine offerings available, I will never shop at wine.com again. Even if they had ever apologized or offered a discount in compensation.
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Mar 10 '09
Total satisfaction.
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Mar 10 '09
I liked the variety of choices when trying to send friends something other than flowers. Just wish I could send to PA!
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Mar 10 '09
Excellent service and product offerings
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Apr 26 '06
I purchase this wine club once a year as a present. Wine.com could offer more discounts to repeat customers.
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Jun 18 '08
Fast, easy, convenient.
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Mar 04 '09
excellent service - excellent quality!
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Mar 03 '09
Very pleased with the service and quality. Of course, this is from the recipients, our parents and our daughter (in college who rec'd the chocolates and wine). We are stationed in Germany and this was the perfect way to send the perfect gifts! All were very pleased and enjoyed the gift baskets. Thank you for making this an enjoyable and memorable Valentine's Day from "across the seas"!
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Dec 20 '08
I would shop with Wine.com again.
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Jan 01 '08
Biggest problem with wine.com is items being out of stock. I've had to be creative a few times but was never forced to go elsewhere when I want to buy wine to have shipped to someone.
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Mar 19 '09
Wonderful service!
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May 27 '07
Great.
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Sep 19 '07
I enjoy shopping at Wine.com because they have a wide selection of wines. I also find the ratings and reviews about the wines useful.
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Dec 26 '07
The Holiday gift basket was damaged durning delivery and returned back to wine.com. No one from wine.com contacted or reshipped prior to my call 5 days later. As a result the Holiday basket was out of stock however they replaced it with a higher value item and shipped it out in time. I had to wait on hold for CS for 20 minutes but in the end it was worth it- so I'm told they loved the gift.
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Mar 09 '08
The web site was vrey user friendly and My friend recieved her present in record time.
Thank you so much.
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Oct 05 '07
I always find the price, selection and service at wine.com to be exceptional. I order from them regularly and recommend them without reservation.
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