HomeWeb Sites & Internet ServicesOnline Stores & Services
Wine.Com

Wine.Com

Overall store rating:  Store Rating: 4.5
Reviewed by 2238 customers

  View Information
  Read Reviews and Surveys


Read Reviews  
Showing 1-20 of 32 reviews Page 1 2   Next
Date Rating
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

from bad to worse

by , Dec 26, 2011 Rated a Helpful Review
Hi,I recently placed an order from wine.com. By recently, I mean I placed the order on the 1st, scheduled to arrive on the 9th. However, that didn't happen, so I called up on the 10th. The order got supposedly resent, scheduled to arrive on the ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Worse than bad, be very careful with them.

by , Dec 13, 2011 Rated a Helpful Review
I have ordered from wine.com many times, even belonging to their steward-ship program to save shipping costs. Up until my last purchase things have gone along very nicely, and I have been very satisfied. My last purchase was for a $90 bottle of wine, and ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Acted like this was there first order-try and find another company to conduct business with!

by , May 4, 2011 Rated a Helpful Review
I used Wine.com to purchase of a $200.00 bottle of Cristal champagne. I must say it was not a great experience. I bought this bottle as a surprise gift for her birthday. It was her birthday and she always drinks champagne. As such, this was her holy ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

You provided the best Customer Service I have ever received and have kept my business!

by , Mar 22, 2011 Rated a Helpful Review
First of all, I would like to state for the record that the customer service I received from wine.com was some of the best I have ever received from an online wine store, let alone any other product or service you could obtain online. As it played out, ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Buyer beware: They do not back up the quality of their product or service.

by , Apr 22, 2010 Rated a Helpful Review
We were married last July 2009 and received champagne from several friends.  We had enjoyed several bottles over the months of Perrier-Jouet and finally opened our last gift just a few weeks ago.  While the previous bottles had been wonderful, ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Horrible customer service and follow through

by , Jan 12, 2006 Rated a Very Helpful Review
Here is why I will never buy form wine.com EVER AGAIN On December 9th 2005 I place an order for a gift basket with wine.com. On December 12th I received an e-mail stating that my order was SHIPPED. My thoughts at that time, GREAT! I assumed I would ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

This is one of the most disorganized, unprofessional and technically amateurish site ever.

by , Dec 30, 2005 Rated a Very Helpful Review
Shopping at wine.com has been one of the worst experiences in over 10 yrs of on-line shopping. I placed 24 orders but I see 29 charges on my credit card. Also, I was told I would be getting 10% off the orders, but I do not see the discount applied ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Wine.com: Thousands of Wines for Sale Under One Roof

by Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Oct 6, 2005 Rated a Very Helpful Review
Are you having some trouble finding the right gift for a friend or relative? If your recipient likes wine and things associated with wine, then one good web service to consult is Wine.com, an on- line store dedicated to wine lovers. What ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

The worst shopping experience i've ever had

by , Jul 28, 2005 Rated a Very Helpful Review
I ordered a nice 30th birthday gift basket for my friend. The basket was never delivered. I was then charged a redelivery fee which i never authorised. when i called to complain they had the audacity to say my friend had authorised the use of my ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Wine Club members intentionally shipped whites instead of reds, without prior warning

by , Jul 25, 2005 Rated a Helpful Review
I just canceled my wine club membership. I was a member of the Wines of the World Club - Reds Only. Wine.Com decided they would no longer offer the Reds Only option, but they only informed their members by shipping two whites with an explanatory note ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

HORRIBLE

by , Feb 3, 2005 Rated a Very Helpful Review
Same experience this Christmas as others. DO NOT SHOP HERE. The website is nice, but the Customer Service is non-existent. Wine.com does NOT CARE about their customers, obviously. The girls on the phones are very nice, but they have no control over ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Worst gift ever!

by , Jan 12, 2005 Rated a Very Helpful Review
My 6-month gift subscription to wine.com is quite simply the worst gift I've ever given. I've never given a gift that was so problematic and embarrassing. My original order was placed on November 24, 2004. This was meant to be a "thank you" for my ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Don't Count on Them. VERY DISAPPOINTED.

by , Jan 26, 2004 Rated a Very Helpful Review
Very unpleasant experience. Quick summary of my three purchases from wine.com: 1. HAIER 36-BOTTLE WINE CELLAR. Great product. A pleasure to use. Highly recommended. I paid $649. Saw it at Best Buy the following week for $299. Wine.com said ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

If customer service is important, think twice about purchasing from wine.com

by , Dec 15, 2003 Rated a Very Helpful Review
As an experienced on-line shopper, I assumed shopping for the wife's birthday would be an easy task on wine.com... Placed an order for the Riedel Vinum Bordeaux Glass (set of 6), signed her up for the "wine of the month club", ordered an extra bottle of ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Wine.com Listens To Customers

by , Aug 23, 2003 Rated a Very Helpful Review
Those who have read my reviews know that I am not a drinker. So what am I doing ordering wine? Well. ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Wine.com Is Great If You Live In The Right States!

by , May 29, 2002 Rated a Very Helpful Review
Wine shopping can be a lot of fun, and looking for a special wine, or just a new one you would like to try, is right at your fingertips.

Wine.com is a site that I had used and been very pleased with their services while we lived in Missouri....
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Delivery is slow

by , Feb 14, 2002 Rated a Helpful Review
I spoke to a customer on a Friday representative regarding a possibility of delivery on Tuesday the latest to a friend. They would have to ship from Kent, WA to another place in WA. The sales representative assured me that it will be there by Tuesday,...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Online Wine: Check Out Wine.com

by , Dec 17, 2001 Rated a Very Helpful Review
Pros: Large selection, rapid delivery time
Cons: An adult must be at home to sign for the delivery; no UPS tracking number
I enjoy a glass of wine now and then, and in keeping with my penchant for purchasing as much online as I possibly can I decided to check out online wine vendors. I found Wine.com (which is also affiliated with Evineyard.com) and spent some...
Read the full review
Express Reviews
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Horrible experience
by ,Jan 17, 2014
(Show)
I highly DO NOT recommend wine.com. I ordered 1 gift package to be delivered to my son. I received 1 conformation email for 1 basket. He ended up receiving 2 baskets and I was charged for 2. However, when I contacted customer service they insisted I
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Poor customer care
by ,Dec 15, 2013
(Show)
The online procedure seemed routine. After placing two orders and $30 in shipping, I received a coupon from them for one cent shipping....they refused to honor it. Said items were already shipped. That was a lie, as the next day I received an email
Read more
Showing 1-20 of 32 reviews Page 1 2 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 2,206 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Feb 27, 2010
(Show)

Very Good
Read more
Overall Rating:Store Rating: 5.0
 
Dec 1, 2009
(Show)

I ordered the wine one day, & it was delivered the following day. The...
Read more
Overall Rating:Store Rating: 5.0
 
Nov 30, 2009
(Show)

Great inventory, good prices, fast shipping
Read more
Overall Rating:Store Rating: 4.0
 
Nov 29, 2009
(Show)

Easy
Read more
Overall Rating:Store Rating: 4.0
 
Nov 27, 2009
(Show)

nice selection of wines
Read more
Overall Rating:Store Rating: 5.0
 
Nov 27, 2009
(Show)

Great place for gifts!
Read more
Overall Rating:Store Rating: 5.0
 
Oct 7, 2009
(Show)

The web site is extremely easy to navigate through. Two day delivery is...
Read more
Overall Rating:Store Rating: 5.0
 
Oct 5, 2009
(Show)

Good merchant--items delivered ontime and good selection.
Read more
Overall Rating:Store Rating: 4.0
 
Sep 30, 2009
(Not Yet Rated)

Wine.com provides a good shopping experience, I've used them in the past and I...
Read more
Overall Rating:Store Rating: 5.0
 
Sep 29, 2009
(Not Yet Rated)

VEry good service--better than expected!
Read more
Overall Rating:Store Rating: 5.0
 
Sep 24, 2009
(Show)

Very user friendley web site..great selection...great service
Read more
Overall Rating:Store Rating: 5.0
 
Sep 23, 2009
(Show)

I have always received good qaulity of product, service and shipping with...
Read more
Overall Rating:Store Rating: 5.0
 
Sep 22, 2009
(Show)

Nothing went wrong and it was easy to find the wine I wanted to buy.
Read more
Overall Rating:Store Rating: 5.0
 
Sep 21, 2009
(Show)

Excellent, easy, fun and made for a great Wedding gift to friends!
Read more
Overall Rating:Store Rating: 5.0
 
Sep 21, 2009
(Show)

Wine.com is reliable in the quality of their products and service. I have...
Read more
Showing 1-15 of 2,206 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next