Are you having some trouble finding the right gift for a friend or relative? If your recipient likes wine and things associated with wine, then one good web service to consult is Wine.com, an on- line store dedicated to wine lovers. What ...
Pros: Large selection, rapid delivery time Cons: An adult must be at home to sign for the delivery; no UPS tracking number
I enjoy a glass of wine now and then, and in keeping with my penchant for purchasing as much online as I possibly can I decided to check out online wine vendors. I found Wine.com (which is also affiliated with Evineyard.com) and spent some...
My 6-month gift subscription to wine.com is quite simply the worst gift I've ever given. I've never given a gift that was so problematic and embarrassing. My original order was placed on November 24, 2004. This was meant to be a "thank you" for my ...
Same experience this Christmas as others. DO NOT SHOP HERE. The website is nice, but the Customer Service is non-existent. Wine.com does NOT CARE about their customers, obviously. The girls on the phones are very nice, but they have no control over ...
As an experienced on-line shopper, I assumed shopping for the wife's birthday would be an easy task on wine.com... Placed an order for the Riedel Vinum Bordeaux Glass (set of 6), signed her up for the "wine of the month club", ordered an extra bottle of ...
Here is why I will never buy form wine.com EVER AGAIN On December 9th 2005 I place an order for a gift basket with wine.com. On December 12th I received an e-mail stating that my order was SHIPPED. My thoughts at that time, GREAT! I assumed I would ...
Shopping at wine.com has been one of the worst experiences in over 10 yrs of on-line shopping. I placed 24 orders but I see 29 charges on my credit card. Also, I was told I would be getting 10% off the orders, but I do not see the discount applied ...
I ordered a nice 30th birthday gift basket for my friend. The basket was never delivered. I was then charged a redelivery fee which i never authorised. when i called to complain they had the audacity to say my friend had authorised the use of my ...
Very unpleasant experience. Quick summary of my three purchases from wine.com: 1. HAIER 36-BOTTLE WINE CELLAR. Great product. A pleasure to use. Highly recommended. I paid $649. Saw it at Best Buy the following week for $299. Wine.com said ...
I spoke to a customer on a Friday representative regarding a possibility of delivery on Tuesday the latest to a friend. They would have to ship from Kent, WA to another place in WA. The sales representative assured me that it will be there by Tuesday,...
I just canceled my wine club membership. I was a member of the Wines of the World Club - Reds Only. Wine.Com decided they would no longer offer the Reds Only option, but they only informed their members by shipping two whites with an explanatory note ...
Very disappointed that at this time and age it takes over 2 days to process an order. I'm used to online E-tailors getting the order out by AT LEAST the next business day. The wine selection is OK, however I can find most of our local wines they have on the site for less at our local grocery store, and that doesn't include shipping charges.
Because it took 3 business days just to ship the order I will not use them again. It shouldn't take 9 business days to receive an order in this time and age.
Inaccurate orders, poor customer service, and slow resolution by jmeteer ,Feb 16 '04
The website mistakenly submitted my order x3, without any confirmation from me. After 3 calls to customer service, I got the extra orders canceled, however had not received a refund over a month later. After 2 more calls and several emails, I finally received the appropriate refund - only to find out that one product I ordered (monthly wine club) as a gift had not been received. When the person called about the gift, she was told the order had been canceled. I am still in the process of either getting a refund, or getting the merchandise delivered. At this point, I will take whatever is quicker, as my initial order was placed 2 months ago. Although I love the wine offerings available, I will never shop at wine.com again. Even if they had ever apologized or offered a discount in compensation.
I found a wine that I was looking for that I had in a restaruant and was unable to locate myself. Read more
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Oct 20 '04
Great experience. Very happy with my purchase. Read more
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Dec 06 '07
Wine.com provides diff ways to find wine plus discounts and promos. To me the most important features are wine ratings and customers reviews. Read more
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Oct 20 '04
Excellent promotional price. Good selection of wines. Read more
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Oct 20 '04
Two of the wine I was looking for I could not find, but I did kind adequate substitutes. Also, a full week went by, but my order still had not been sent on it's way. I had to actually call wine.com to get the order finally put in the mail. I did however receive my wine quite quickly once I made the call. Customer service was excelent, the phone call that is.
One final thought...with the problem/delay I had getting my order filled in Sep/Oct, just how bad do you think the delays are going to be around the holiday season? Read more
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Oct 20 '04
There was some confusion with UPS's website in regards to tracking the package, but the customer service at Wine.com handled all my concerns, then sent me a follow up email within 12 hours to make sure I was satisfied.
The wine arrived with exactly as described, and cheaper than if I had purchased it in the store.
I will definitely buy from wine.com again, and I will recommend it to my family and friends. Read more
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Oct 20 '04
Fast service! Received delivery within 48 hours, I expected it to take at least a week. Read more
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Oct 20 '04
I sure like the no shipping charges promotion for orders over $50. Thank you! I added two more purchases because of that deal. Read more
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Feb 26 '07
Wine.com is a superior online retailer in every way: excellent service, selection, pricing and features. We highly recommend Wine.com to anyone interested in buying or simply learning about a very wide selection of wines. Read more
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Oct 20 '04
Great experience with the store. Thanks! Read more
Great service, great wine!
Would defenitely recommend! Read more
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Oct 20 '04
Wine.com was very responsive. I received email confirmation of my order was processed along with follow emails and tracking numbers after my order was shipped. All items arrived on time. Read more
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