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Wolf Camera

Wolf Camera

Overall store rating:  Store Rating: 3.5
Reviewed by 474 customers

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Showing 41-60 of 68 reviews Page 1 2 3 4   Previous   Next
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Overall Rating:Store Rating: 1.0
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Feel that they consistently over promise and under deliver.
by ,Dec 14, 2007
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I find the staff at all Wolf Locations that I have visited to be under trained and uncaring about any customer service needs. In particular the Colorado Blvd. store in Denver, CO has the most unconcerned manager I have ever met. Incapable of resolving
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Overall Rating:Store Rating: 3.0
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by ,Oct 8, 2007
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Overall Rating:Store Rating: 2.0
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Rotten
by ,Jul 11, 2007
(Not Yet Rated)
Nothing went right with my recent order - 1. I received an email stating my order was backordered and that I might cancel it if i chose to do so. 2. I received an email stating my order had been cancelled and was unavailable. 3. I called regarding
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Overall Rating:Store Rating: 1.0
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Avoid like the plague!
by ,Jul 10, 2007
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This has been the absolute worst online and phone shopping experience I have ever had. They are totally incompetent and rude. I recommend BH Photo as an alternative. In fact I am canceling my order with them because after 6 calls they still can't get
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Overall Rating:Store Rating: 1.0
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BUYER BEWARE -- Horrible experience with online store
by ,Apr 4, 2007
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BUYER BEWARE My shopping experience on Wolf Camera's website was terrible! The customer service was non existent and outsourced. We ordered an SD card which was suppose to be free after rebate. We should have known nothing in life is free. Wolf
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Overall Rating:Store Rating: 1.0
 
Poor customer service in purchase / repair of camera
by ,Feb 11, 2007
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In mid-October 2006, I bought my daughter a Nikon Coolpix camera at Wolf Camera for her 18th birthday. We also bought the extended warranty with the camera. The first of December 2006, the camera began malfunctioning and displayed error messages. We
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Overall Rating:Store Rating: 1.0
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WARNING: Poor Quality merchandise/ NO customer service/ Stuck with broken product
by ,Jan 29, 2007
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Bought a Coby Micro CD Player, which stopped working properly after 2 weeks. Seriously questionable quality there. Anyway, e-mailed Wolf/Ritz on need to return defective merchandise. Never heard back from them while warranty time ran out. Will NEVER do
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Overall Rating:Store Rating: 1.0
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AWFUL!!
by ,Jan 17, 2007
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Ordered frame as Christmas gift. The "in-stock" item did NOT arrive promptly...took approx 3 weeks. The compact flash reader works perfectly however, the memory stick reader does not work at all. I contacted Wolf 12/25, was told I need "RMA" to
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Overall Rating:Store Rating: 1.0
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I'll never buy again! Pathetic service!
by ,Jan 10, 2007
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I'll never buy again. I ordered a t.v. from their site one evening. After receiving their e-mail immediately after purchase informing me that it was back ordered, I immediately cancelled ( roughly 15 minutes after initial purchase, by e-mail as they
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Overall Rating:Store Rating: 1.0
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WILL NEVER SHOP HERE AGAIN
by ,Jan 8, 2007
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I recently purchased a digital camera from wolf camera and it was the worse experience ever. First i tried to cancel my order but never received a response from them. 2 days later i received an email saying that my credit card was charged and my order
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Overall Rating:Store Rating: 1.0
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Never sent my order, customer service and website gave false info.
by ,Jan 8, 2007
(Show)
It is now Jan. 8 and I have still not received my order from WolfCamera.com. Ordered a Kensington FM Transmitter 2 1/2 weeks before Christmas. Received an email from Google Checkout confirming that my order had shipped. Then started receiving daily
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Overall Rating:Store Rating: 1.0
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Cannot be trusted
by ,Jan 3, 2007
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Ordered a TV stand that the website reported as being "In Stock". Only after they had my credit card number did I receive a confirmation with tiny print under the item description stating "Currently out of Stock". A call to Wolf camera was useless as
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Overall Rating:Store Rating: 1.0
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Horrible! Don't trust that you will receive item in time or at all!
by ,Dec 19, 2006
(Not Yet Rated)
I ordered some Christmas gifts (2 digital video cameras) on 12/6/06. The web page specified that the item was in stock and ships in 24 hrs. On 12/11/06 I received an email saying that they received the order. I wondered why it hadn't shipped in 24
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Overall Rating:Store Rating: 1.0
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I think their selling practices are dishonest and they have a cavalier attitude toward customers.
by ,Dec 17, 2006
(Show)
I ordered a webcam from Wolf Camera Online Store two weeks before Christmas. I chose them because they showed the item AVAILABLE--many places were out of that item--and said it would arrive before Christmas. I received a confirmation of my order
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Overall Rating:Store Rating: 4.0
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Surprisingly positive
by ,Jan 22, 2006
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Ordered a Canon EOS 20D from Wolf Camera during the busy Christmas shopping season. At first they claimed they were unable to authorize a price match on the item, despite their website's claims of low-price guarantees, but I persisted and 90 seconds
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Overall Rating:Store Rating: 2.0
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Worst experience - double billed and poor customer service
by ,Jan 19, 2006
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Worst experience with on-line shopping. Wolf camera charged my account, then Ritz camera charged it as well. Basicially I got double billed. When I called customer service the first time, they hung up on me. The second time I called, they said this
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Overall Rating:Store Rating: 1.0
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I'd stay away from these guys with a 10 foot pole.
by ,Aug 8, 2005
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I'd stay away from Wolf Camera as if they were the plague! They accept your credit card, don't ship the order (I ordered on July 1st,2005 and haven't received my camera yet), refuse to refund and their customer service is the pits. Once they have your
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Overall Rating:Store Rating: 5.0
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One of the Best of the Best
by ,Apr 1, 2005
(Show)
A great help, full of knowledgeable employees and quick to solve and problems I've had (user errors). These guys know their customer service. I would trade even B&H for a Ritz camera. My overall satisfaction is an 11 out of ten. i would definitely use
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Overall Rating:Store Rating: 1.0
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wolf does not accept TIFF files
by ,Sep 16, 2004
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my order was turned down because my files were in TIFF format. apparently only JPEG format is acceptable. what kind of a professional would insist on JPEG?! clearly they don't care about the quality of your
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Overall Rating:Store Rating: 5.0
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Excellent prices, merchandise, and service.
by ,Aug 31, 2004
(Show)
I have made two purchases in the last couple weeks and this merchant is great. Not only do the offer good prices, but also no tax and no shipping charges. They send out detailed email confirmations of orders and have a feature on their site allowing
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Showing 41-60 of 68 reviews Page 1 2 3 4 Previous   Next

Read Surveys Where do surveys come from?
Showing 31-45 of 413 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 28   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Apr 1, 2011
(Show)

To me it was exelent, I have no problems, not wait so long, it was ok...
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Overall Rating:Store Rating: 4.0
 
Mar 26, 2011
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it was not easy to find the quilting things that i purchased. other than that...
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Overall Rating:Store Rating: 1.0
 
Mar 25, 2011
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Ordered online and received a confirmed receipt of the purchase. Several days...
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Overall Rating:Store Rating: 1.0
 
Mar 10, 2011
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I placed the order in November. I was told that the order would be shipped. 4...
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Overall Rating:Store Rating: 5.0
 
Mar 2, 2011
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Everything was perfect. Order was filled promptly and goods arrived faster...
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Overall Rating:Store Rating: 1.0
 
Feb 7, 2011
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When I placed this order I had expected to receive the same service I had grown...
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Overall Rating:Store Rating: 3.0
 
Jan 26, 2011
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Invoice in package with camera, did not state a 15% Restocking fee if I...
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Overall Rating:Store Rating: 1.0
 
Jan 19, 2011
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The quality of the certificate was aweful! It took me forever to get it and...
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Overall Rating:Store Rating: 5.0
 
Jan 12, 2011
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everything was excellent. just great all around from the initial order to the...
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Overall Rating:Store Rating: 5.0
 
Jan 4, 2011
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love the camera
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Overall Rating:Store Rating: 5.0
 
Jan 3, 2011
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I was directed to your site through the AMEX shopping site and it all worked...
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Overall Rating:Store Rating: 5.0
 
Jan 3, 2011
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Arrived ahead of schedule.
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Overall Rating:Store Rating: 1.0
 
Jan 1, 2011
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I was lied to and they did hangup 5 out of 6 time's They where rude and...
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Overall Rating:Store Rating: 1.0
 
Dec 30, 2010
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Customer service reps were not helpful. They could not answer my questions...
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Overall Rating:Store Rating: 2.0
 
Dec 28, 2010
(Show)

at the time of order i was not informed it was back ordered. when i received...
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Showing 31-45 of 413 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 28 Previous   Next