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Zappos.com

Zappos.com

Overall store rating:  Store Rating: 5.0
Reviewed by 20079 customers
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Showing 1-15 of 258 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18   Next
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Overall Rating:Store Rating: 5.0
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extremely fast delivery, huge selection!

by aishanicoleNew Member, Feb 09 '12
They have the fastest delivery I have ever seen! I always feel spoiled when I order from Zappos.com because the delivery is so fast! I've ordered at 9pm and have received the item the next afternoon.They have an amazing selection of shoes and ...
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Overall Rating:Store Rating: 5.0
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Stressfree shopping

by jgro11, Sep 05 '11
I love Zappos.com.  I have purchased lots of times from them.  Their free shipping both ways is so convenient and a great way to save money.  I frequently will purchase multiple items, try on everything and return what I don't want.  ...
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Overall Rating:Store Rating: 5.0
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The Disney World of Customer Service!

by japarapaport, Jun 22 '11
I've ordered from Zappos several times and every pair of shoes I've received are exactly what I expected. I received an email saying my (free) shipping is being upgraded to next day at no cost. Once AGAIN  they upgraded my shipping!!!! That is ...
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Overall Rating:Store Rating: 5.0
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Nothing but the best!

by b3llav1ta, Apr 07 '11
Those who love shoes, must be introduced to Zappos.What's not to love?  Free, and super fast shipping both way, easy return for one full year (365 days) for unworn merchandise, AWESOME customer service.  The website:Very ...
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Overall Rating:Store Rating: 5.0
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easy, hassle free, and convenient

by shoppingchica, Jan 23 '11
If you are looking to buy a pair of shoes, but just don't know if you'll like them, and want to be able to return them really easily? Zappos is the place. They carry almost every single brand of shoe on the entire planet, and they sell handbags, ...
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Overall Rating:Store Rating: 5.0
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Zappos.com, the best site I've ever shopped

by susiewho, Jul 06 '10
Among the many web sites I shop at there is one that is so spectacular it is mind boggling. On service, prices and selection this site is far above anything I've come across. I basically shop sneakers here. My sister has no computer so ...
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Overall Rating:Store Rating: 5.0
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great service, now out of my price range

by tntflorida, Apr 29 '10
My experience with Zappos.com has been completely belmish-free. The only complaint I have is the recent change to the affordability of the merchandise - now only designer styles, with matching price tags. Zappos used to be a savior for my size 10 feet. I ...
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Overall Rating:Store Rating: 2.0
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No refund & unable to reach customer service!

by iluvlexus, Jan 14 '10
I purchased 2 pairs of shoes on December 13, 2009.  I decided to keep one of them and return the other pair.     I called Zappos to ask how to return the shoes (which cost $175) because I found their website confusing. I ...
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Overall Rating:Store Rating: 5.0
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Easy payment, Free Next Day Shipping, Saved $$$$

by aebused, Dec 15 '09
Great service. I was able to place my order online, pay with paypal, and they gave me free next day shipping. Not to mention they saved me a lot of money. I got 2 pairs of 7 for all mankind jeans that are being sold at most other stores for MRSP - $215 ...
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Overall Rating:Store Rating: 5.0
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EXCELLENT!!!

by cjpshopper, Dec 06 '09
Zappos is by far the best online store to order from.  They always have free shipping there and back.  Most places only have free shipping a few times a year, and you still have to pay shipping back if you need to return your items.  I ...
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Overall Rating:Store Rating: 3.0
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Generally good service good selection, don't expect customer service after a year.

by suemccartin, Oct 07 '09
I found this store several years ago when shopping for shoes.  I've bought a number of shoes from them (most all were expensive Dr. Marten's shoes).  As long as you aren't over a year (apparently) their customer service is great.  ...
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Overall Rating:Store Rating: 1.0
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glad that Amazon is buying them, will wait to use my gift certificate there

by blazingdiesels, Sep 26 '09
Expensive and Exhausting -I am spending hours on the zappos website (this is at least the 5th session of over 30 min) and do not see the brands, the selection, or for that matter, the value of Zappos. Yes, OK free shipping both ways, caring ...
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Overall Rating:Store Rating: 5.0
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Amazing Service!

by luthien99, Jun 16 '09
The thing that keeps me coming back to Zappos is their amazing service!  I have very hard-to-fit feet and wear orthotics, and the number of comfort and orthotic-friendly shoes in the local stores here is limited.  Zappos has a huge ...
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Overall Rating:Store Rating: 5.0
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Zappos won a customer for life!

by kate5489, Feb 06 '09
My mom has always raved about Zappos.com because of their free shipping and how quickly she would receive her orders.  I found them to be a bit on the pricey side but I guess that's how they make up for the "free shipping."  Finally, ...
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Showing 1-15 of 17,886 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Sep 13 '10
I received my order before the stated delivery date in very good condition....
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Overall Rating:Store Rating: 5.0
 
Jun 24 '10
Zappos e-mails me right away & lets me know what was ordered, when it was sent...
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Overall Rating:Store Rating: 5.0
 
Jun 20 '10
Excellent service--rapid delivery
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Overall Rating:Store Rating: 5.0
 
Jun 18 '10
Great experience. I read reviews of the product before purchasing, and many of...
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Overall Rating:Store Rating: 5.0
 
May 05 '10
like free shipping both ways
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Overall Rating:Store Rating: 5.0
 
Apr 12 '10
As always, Zappos service was exceptional. Shipping was upgraded for free, and...
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Overall Rating:Store Rating: 5.0
 
Apr 12 '10
Excellent. Super fast shipping and U.P.S. delivery by the next day....
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Overall Rating:Store Rating: 5.0
 
Mar 21 '10
Great! Customer service contacted me about my questions promptly and right...
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Overall Rating:Store Rating: 5.0
 
Mar 18 '10
My shopping experience was perfect with Zappos.com. The web site is incredibly...
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Overall Rating:Store Rating: 4.0
 
Mar 16 '10
I found the shoes to be too narrow in the medium width which is what I always...
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Overall Rating:Store Rating: 5.0
 
Mar 16 '10
convenient shopping - very easy - satisfied.
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Overall Rating:Store Rating: 4.0
 
Mar 16 '10
love you guys ... nothing to complain...
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Overall Rating:Store Rating: 5.0
 
Mar 15 '10
Excellent shipping and product. Exceeded my expectations. Thank You!
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Overall Rating:Store Rating: 5.0
 
Mar 15 '10
Excellent.
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Overall Rating:Store Rating: 5.0
 
Mar 15 '10
I have called on previous orders and I always get great service and friendly...
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