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Zappos.com

Zappos.com

Overall store rating:  Store Rating: 5.0
Reviewed by 18381 customers
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Showing 16-30 of 236 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16   Previous   Next
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Overall Rating:Store Rating: 5.0
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They are so service oriented that I almost feel guilty.

by fashfoto Epinions Most Popular Authors - Top 1000, Jan 10 '05
Four years ago, I bought a pair of Timberland boots, and I've been wearing them every day since as I have no other shoes that will fit me. A couple times I stopped at Nordstrom in Chicago as they were reputed to offer an extensive selection of shoes and ...
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Overall Rating:Store Rating: 5.0
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A++ Customer service, website, & everything in between!

by babyseita , Oct 21 '03
My personal shopping experience with Zappos.com was probably the most easy, fast, and friendly experience that I can ever remember. -The Website- Laid out beautifully. You can find shoes in a variety of easy and fun ways. Shop by style; dress comf ...
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Overall Rating:Store Rating: 5.0
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Fastest and Easiest and Best Shoe Store On-line!

by jbrick123 , Dec 29 '03
I have a wide calf and found it difficult to find high boots to fit. I decided to do a search and found this shoe site. This site was very easy to search, it even had a wide calf search option. Items are listed by brands, sizes, prices, or types of ...
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Overall Rating:Store Rating: 5.0
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A wonderful buying experience with perks galore - the perfect online store!

by unit11 , Feb 26 '07
Zappos.com is the most comprehensive shoe store that I have ever seen. They go so far as to carry everything from trendy shoes to athletic skates, and from fancy jewelry to retro messenger bags. Even with such a large catalog of shoes, it is easy to ...
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Overall Rating:Store Rating: 4.0
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Positives: free shipping, pretty good selection, price guarantee. Negative: not always the cheapest

by nc_penguin , Aug 05 '04
I've never bought footwear online and I always have difficulty buying footwear anyway so I was wary of shopping at Zappos. In June 04, I ordered two pairs of sandals, both brands I've never bought before (Franco Sarto, Hush Puppies). The attraction ...
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Overall Rating:Store Rating: 5.0
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Possibly the perfect shoe store.

by imagemaker909 , Mar 26 '07
As a professional trainer/presenter I'm on my feet a lot. In mid-2006 I realized I needed some new shoes for a pending 6 month, 2-a-day training job. A friend said, "Zappos.com". When she explained what that meant, off I went. What I found: ...
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Overall Rating:Store Rating: 2.0
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A great selection now hampered by some customer-unfriendly policy changes.

by dampier , Mar 26 '08
Zappos is a godsend for those of us who have spent our lives with difficult-to-fit feet who've had to be told our size was not in stock at the area mall stores. With a huge selection of sizes even many of their online competitors refuse to stock, Zappos ...
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Overall Rating:Store Rating: 4.0
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defective item received in the 2nd day Air! fast!

by junkot , Feb 11 '08
Recently I was very impressed by one of online shoes stores because they had generously offered free shipping to send me my order and yet free shipping for me to return, plus discount coupon for the next purchase in exchange to shoes donation. (send the ...
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Overall Rating:Store Rating: 5.0
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Excellent service: upgraded my shipping to overnight for free!

by bablondie25 , Mar 20 '08
Let's just say, when I stumbled across the ratings on here, the 5 checks does NOT surprise me to the LEAST! This store is AMAZING...Absolutely Amazing. How I found Zappos: One day I was on the hunt for a really good pair of shoes. I needed some ...
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Overall Rating:Store Rating: 4.0
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Great selection, well designed site, not great fulfillment

by jwormhoudt , Oct 17 '01
Pros: Huge selection of shoes in all categories, especially comfortable styles.
Cons: Fulfillment was slow, had to call customer service to get status delivery
I have had foot surgery and also have flat feet so finding comfortable, supporting shoes that look smart enough to wear to a professional office is always challenging. Last year I found a brand called Portania that was attractive (translated: not...
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Overall Rating:Store Rating: 4.0
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Super Shoe Store

by friendly2 , Sep 28 '03
I have the greatest praise for Zappos.com. This on-line shoe store provides a great brand list and a wide array of sizes for men and women. The shoes, many of them are pricey, however, the on-going sales are absolutely amazing. In fact, some shoes ...
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Overall Rating:Store Rating: 5.0
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Good Selection of Hard-to-Find Sizes, Friendly Customer Service

by palapakini , May 03 '04
I liked this store for the ease of shoe shopping online and search features on the website. They have a good return policy and their customer service department is great! They also have a great member rating service that previous customers can rate the ...
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Overall Rating:Store Rating: 5.0
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Everything about Zappos is great

by arealsmile , Oct 15 '04
I wrote a poor review before about zappos because I had a bad first time experience. (Shoe was not made good, but I felt it was a hassle to return it) After a year I tried zappos again because I needed to find a shoe to go to a wedding party. With ...
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Overall Rating:Store Rating: 5.0
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I can't think of a single reason to buy shoes anywhere else online

by Hapgood , Jan 27 '07
I love Zappos. Buying shoes online is never going to be a perfect experience - but Zappos has made every effort to make it as easy as possible. I have made three orders from Zappos. Shipping has always been super quick. The last order I placed late ...
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Overall Rating:Store Rating: 5.0
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Great place to shop for shoes online!

by ejarg7 , Nov 04 '04
Zappos is one of the best online stores I should say. I bought a pair of shoes from them. I placed my order on a Friday night and it was processed during the weekend, and shipped on Monday. It arrived on Tuesday! However, the shoes don't fit. It wasn't ...
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Showing 16-30 of 236 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Previous   Next

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Showing 16-30 of 17,998 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
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Overall Rating:Store Rating: 5.0
 
Jun 24 '07

I am on the east coast and I go online at 7pm and have the order here the next day and correct!! This is the BEST by a long shot, place I have purchased shoes from! Good price, right stuff and very fast. How do you do it so well?
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Overall Rating:Store Rating: 5.0
 
Jun 24 '07

We love this website. It has always been great for chics but now my sons have discovered it for their athletic and casual shoes. Thanks, I will now have to get a second job, but I'm still lovin' it.
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Overall Rating:Store Rating: 5.0
 
Jul 19 '07

exellent selection and delivery time. received my order overnight.
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Overall Rating:Store Rating: 5.0
 
Nov 01 '07

Shipping was most expeditious !!!!!!!!! Price-matching is a plus. Returns are effortless. A
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Overall Rating:Store Rating: 5.0
 
Jun 24 '07

The service was fantastic as well as the prices. It certainly saved me a lot of money! I will definitely shop again when the need arises.
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Overall Rating:Store Rating: 5.0
 
Dec 28 '07

I LOVE Zappos! I recieved my order in 1 Day. I Always get exceptional service and speedy delivery. Love this Shopping site.
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Overall Rating:Store Rating: 5.0
 
Sep 04 '07

The service I got from zappos is almost unreal. Free shipping and overnight delivery with excellent costumer service is very hard to find today. I had to return merchandise and exchange and speed both ways was amazing and FREE. I never take time to complete surveys like this one; but for zappos I had to. I felt respected as a customer. Everywhere you go is lacking what zappos have--BRAIN!!!-- and respect for the customer proven through service. I wish your business prosperity, well deserved.
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Overall Rating:Store Rating: 5.0
 
Sep 04 '07

Shoes in the smaller mens sizes are very hard to find in the department stores. The department stores either don't carry the size or they ask you to check the boys shoe department. With Zappos, you need only to specify the size of shoe and the shoe width and within seconds a list of available shoes and its picture is available. Fantastic !
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Overall Rating:Store Rating: 5.0
 
Jul 19 '07

The best service i ever had on the internet. "FANTASTIC" I will buy all my shoes from them and also looking for a watch.
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Overall Rating:Store Rating: 5.0
 
Sep 22 '07

I would like to be able to compare shoes I might buy against each other, before placing them in my shopping basked. It would be nice to see them all lined up in a row, so I can compare the features more easily (T-strap, ankle strap, buckle, velcro for example)
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Overall Rating:Store Rating: 5.0
 
Nov 01 '07

365 day return policy plus free shipping both ways resolves all the concerns I could possibly have about shopping online. Zappos gets it right.
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Overall Rating:Store Rating: 5.0
 
Jun 24 '07

Outstanding. Extremely easy to order from your website. Could not believe how quickly merchandise arrived.
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Overall Rating:Store Rating: 5.0
 
Jun 09 '07

I had ordered shoes with Zappos before and always had a good experience. This time I ordered a sandal but it was too short and I had to return it. I really liked the shoes, so I re-ordered a larger size but it was too wide and had to return it, also. I had never had to return anything before so I didn't know what to expect. What a pleasant experience! Return process is very simple and they were very quick with the refund. I'm even more impressed with Zappos now.
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Overall Rating:Store Rating: 5.0
 
Sep 22 '07

I was very satisfied with the pair of shoes that I bought. They were true to size that I ordered. They are very comfortable and I would recommend you to friends. I am sure that I will order from you again. Thanks. C. Martin
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Overall Rating:Store Rating: 5.0
 
Sep 22 '07

My son is small for his age - 13. His feet are too big for most kids shoes but too small for adult shoes. Zappos had enough of a selection that I found a nice looking pair to fit. I couldn't find any dress shoes to fit him at our local department stores. Their selection is excellent and the overnight delivery can't be beat.
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Showing 16-30 of 17,998 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next



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