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Zappos.com

Zappos.com

Overall store rating:  Store Rating: 5.0
Reviewed by 20079 customers

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Showing 121-140 of 262 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14   Previous   Next
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Overall Rating:Store Rating: 1.0
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the biggest rip off on the face of the planet dont ever shop there.
by ,Jul 15, 2009
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zappos is a hudge rip off, right now how the economy is. the prices they charge wow!!! talk about selling at msrp they charge over msrp. if you got tons of money to blow then there a good store. if you like pay 3 times the value of what it really cost
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Overall Rating:Store Rating: 5.0
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Quick, accurate and friendly service
by ,May 27, 2009
(Not Yet Rated)
When placing my order, I accidentally selected the wrong size, and didn't notice it until after the order was complete.  I wrote a mail to customer service, and they quickly made the correction (cancelling the original order, then transferring my
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Overall Rating:Store Rating: 5.0
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A shoe lover's dream store.
by ,May 5, 2009
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I love shopping with this online store!  I've ordered several pairs of shoes for myself, my mom as well as for my husband and not once did my orders arrive late or experienced any complication whatsoever.Their site is excellent as far as
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Overall Rating:Store Rating: 5.0
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Super fast free shipping and great customer service.
by ,Apr 27, 2009
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Best online shoe store! The prices at Zappos.com are unbeatable so is their customer service. Plus, they offer free shipping on all purchases without any outrageous minimums. The running shoe originally sold out in my size after I place my order, but
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Overall Rating:Store Rating: 2.0
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Whats the purpose of VIP Zappos?
by ,Apr 10, 2009
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I have had good experiences with Zappos and spent thousands of dollars on their site.A rep on the phone asked if I would be interested in joining VIP.Zappos which guarantees same day shipping if you buy before a certain time and
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Overall Rating:Store Rating: 3.0
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Disappointed with pricing
by ,Nov 18, 2008
(Not Yet Rated)
Prior to buying a pair of men's sandals at Zappos.com, I googled to see where I could find the style for less. However, all sites had the same price,give or take 95 cents. I did not realize that Zappos no longer offers price guarantee and today when I
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Overall Rating:Store Rating: 5.0
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Upgraded my Shipping! Top of the Line Service!
by ,Oct 7, 2008
(Not Yet Rated)
I rarely ever write reviews, but I was so pleased with Zappos .com that I felt that it warranted a nice note. I purchased a hard to find pair of shoes from this site. I rsquo;ve bought the same pair from Famous Footwear 3 times already over the last 5
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Overall Rating:Store Rating: 0.0
 
It was so good, i was tempted to do all my chirstmas shopping there.
by ,Aug 31, 2008
(Not Yet Rated)
First off, they have all the selection an average consumer would want. Second, the return policy is amazing and they have unbeatable prices. If only they sold more than
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Overall Rating:Store Rating: 5.0
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Do yourself a favor! Shop at Zappos!
by ,Aug 27, 2008
(Not Yet Rated)
I have been ordering from Zappos for years. My daughter knows what she wants in what size, so that makes it easy for me. The ordering process is PAINLESS, the prices are competative, the shipping is fast, with no tax (sorry, uncle Sam...) and FREE. I
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Overall Rating:Store Rating: 1.0
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sucks
by ,Aug 21, 2008
(Not Yet Rated)
over priced, disappointing to find out the price is higher than what it should be, how can they do this? ...... ........... . . . . .. . .. . . . .. . . . .. . . . .. . . . .. ..
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Overall Rating:Store Rating: 3.0
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Nice photos, but you'll fare better on eBay.
by ,Jun 27, 2008
(Not Yet Rated)
Zappos.com has nice photos and good specs on their shoes, but their prices leave something to be desired. You'd do better on
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Overall Rating:Store Rating: 5.0
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Went above and beyond. I couldn't be happier
by ,Jun 23, 2008
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I have been a Zappos customer for several years now and have never had a problem. This past order, I made a mistake and did not choose the next-day shipping option I wanted because I didn't see where to enter it before the checkout was complete. I
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Overall Rating:Store Rating: 5.0
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Perfect!
by ,Apr 30, 2008
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These Guys are the greatest!!! I bought the wrong size shoes for my son,I called Zappo's the afternoon of Apr.29 and had my replacement pair the NEXT afternoon! Phone help was friendly & professional. I'll be
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Overall Rating:Store Rating: 5.0
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The perfect online store
by ,Apr 24, 2008
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I have ordered from them six times so far, and every time the order arrived lightning-fast, and the shoes have been exactly as expected. I have returned shoes once (ordered them for my hubby and got the wrong color), and called them regarding the
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Overall Rating:Store Rating: 5.0
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its very good.
by ,Apr 18, 2008
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I think they are such nice persons, and gave me a lot of help. delivery speed was fast. order accuracy was good. customer service was amazing and i am very satisfied.
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Overall Rating:Store Rating: 5.0
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Always a wonderful shopping experience
by ,Apr 8, 2008
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HIGHLY RECOMMENDED. I have been using Zappos.com for years, and I have always been very happy with them. They usually offer free shipping. The packages are always received within 2 days of ordering and I have been very happy with this company. Keep up
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Overall Rating:Store Rating: 5.0
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Absolutely top-notch customer service.
by ,Mar 24, 2008
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They had the item I was looking for in stock (Uggs boots) at the same price as local retail stores, and it was shipped UPS 2nd Day for free. Will definitely be back.
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Overall Rating:Store Rating: 5.0
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Zappos - EXCELLENT in every way
by ,Mar 20, 2008
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This is without a doubt the best shoe store on the Web. It might be the best on-line store, period. They make everything easy for you, shipping is lightning speed, shipping and returns are both free, returns are insanely easy. Have shopped with them for
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Overall Rating:Store Rating: 5.0
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Excellent service and selection
by ,Feb 27, 2008
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I was able to find winter boots for my daughter at Zappos when most other sites and all the stores had no more in stock. I made mistake when I ordered, but a quick call to a very nice woman at customer service quickly solved the problem. they can be a
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Overall Rating:Store Rating: 2.0
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Can get a better deal elsewhere
by ,Feb 25, 2008
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Zappos no longer honors their price guarantee. Their price was 30$ higher for a pair of boots I purchased than another online sight shoes.com that also offered free shipping. When I contacted Zappos today they said they no longer honor the price
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Showing 121-140 of 262 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Previous   Next

Read Surveys Where do surveys come from?
Showing 91-105 of 19,834 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Mar 11, 2010
(Show)

Excellent as always!
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Overall Rating:Store Rating: 5.0
 
Mar 11, 2010
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The upgrade in shipping was appreciated.
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Overall Rating:Store Rating: 5.0
 
Mar 11, 2010
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Always a fantastic shopping experience.
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Overall Rating:Store Rating: 5.0
 
Mar 11, 2010
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I bought the shoes for my son. He is an adult with unusually small feet. It is...
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Overall Rating:Store Rating: 5.0
 
Mar 11, 2010
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All good
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Overall Rating:Store Rating: 5.0
 
Mar 10, 2010
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It's quick and easy and no doubt very popular
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Overall Rating:Store Rating: 5.0
 
Mar 10, 2010
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It got me what I wanted. I thought shipping was very fast. I thought pricing...
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Overall Rating:Store Rating: 5.0
 
Mar 10, 2010
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My experience with zappos was excellent. Perfect selection and quick delivery.
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Overall Rating:Store Rating: 5.0
 
Mar 10, 2010
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Very easy to find the shoes I wanted with the extra treat that they were on...
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Overall Rating:Store Rating: 4.0
 
Mar 10, 2010
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I was just disappointed that I wanted a size 14 1/2 , but it was not available....
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Overall Rating:Store Rating: 5.0
 
Mar 10, 2010
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Pleasantly surprised at the ease in finding products I searched for; Not too...
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Overall Rating:Store Rating: 5.0
 
Mar 10, 2010
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Fablous fast service and exactly what I wanted at a very reasonable price
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Overall Rating:Store Rating: 5.0
 
Mar 10, 2010
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Fast shipping and great customer service. I appreciated that the customer...
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Overall Rating:Store Rating: 5.0
 
Mar 10, 2010
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I was very happy with the purchase and the delivery process.
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Overall Rating:Store Rating: 5.0
 
Mar 10, 2010
(Show)

Zappos is the leader in customer service. Honisty, sincerity, quality, and...
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Showing 91-105 of 19,834 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next