Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| |  |
|
Oct 31 '06
Great Experience, the lady on the phone helped me really good.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 03 '06
very good would definiately use it again
Read more
|
| Overall Rating: |  |
| |  |
|
Mar 25 '07
I paid extra money for faster fedex shipping,and my package arrived 3 day's late.
Read more
|
| Overall Rating: |  |
| |  |
|
May 01 '08
I returned the watch because the fit was wrong. It would have helped to have dimensions to know whether it was what I wanted. The service was wonderful, it arrived on time in good condition, and I will see if I am credited for my return. If my card is not credited, I will have a different view of the service.
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 17 '06
I could not believe that I was required to have my credit card bank change my address to the shipping address before you would fil my order. I have bought over $15,000 from you and if I had to change my adress every time I had something you sent to me as I am travelling is absolutlely crazy. The loss of the $2000 A/C purchase which would have been 1 of 3 or $6,000 may not be of any interest to you, but it was nice knowing you.
Read more
|
| Overall Rating: |  |
| |  |
|
Aug 04 '06
Received order one dat sooner than requested. Order was processed very quickly as I requested on the phone. Sales rep did what they said they would do. I am very satisfied with this shopping experience.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 19 '08
Quick & good servise.
Read more
|
| Overall Rating: |  |
| |  |
|
Aug 04 '06
Received the item in 19 days, it went to another state, package was poorly packed and it was damaged, returned the package and they would not ship another item untill their claim was complete with FedX, this took another 16 days, they would not refund my money even after they had package back. When their claim was completed, I cancelled the order and did get my money refunded. I ordered the same item from another company and had delivery overnight at no charge. cancelled my account!
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 24 '06
As I live in the UK, I had to fax my order and was told the goods would be despatched the same day. I needed them to be delivered to a hotel in Atlanta where my son was staying. I ordered the shoes on 28 September but they were not delivered until 5 October. My son had already left the hotel so I have had to pay the concierge to post them for me, which cost more than the shoes. I was very annoyed that I was misinformed about the delivery date as I would not have ordered them if I had been given correct information about faxed orders taking longer to process.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 01 '08
fine, except they did that annoying thing of confirming online transaction and then sending e-mail saying to call them. i do online transactions because i can't hear on the phone, so it's really annoying to then be told you haven't really done the transaction and will have to do it over again on the phone. they did that because they said billing address and delivery address didn't match. well, gee guys, do you really think i can have portapotty delivered to my p.o. box credit card billing address? and, my credit card co. has my street address, so there should have been no discrepancy in the first place. city people really have a problem with the p.o. box concept, don't they? even AT&T can't figure out how to address a bill properly to a p.o. box, and surely they must have a "professional" running their huge mail operation, so I guess little boater's world can be excused for not understanding the p.o. box concept very well, either.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 31 '06
I ordered thru Amazon & they sent wrong items. I had to return & reorder thru them direct. They sent the wrong items the 2nd time too. I returned them. But they only credited me for 4 of the 5 items. I sent them an email but they said they credited the full amount, which they didn't. Horrible seller. I'll never shop with them again.
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 22 '06
I was told the item was "instock & reserved" I opted for 3 day delivery. I was told I would be sent an e-mail when order shipped. After 4 days I still had not received this shilling confirmation. I then called and was told the chair now was on back-order and it might be 4-6 weeks befor I received the order. No one even took the time to contact ne & inform me the chair was on back order. It went from "in-stock & reserved" to on back order. I needed the chair for a planned trip that week-end.
Overton's had the chair to me in three days... Can you possibly guess who I will do business with the next time I need to special order an item???
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 20 '06
poor customer service
Read more
|
| Overall Rating: |  |
| |  |
|
Aug 31 '06
This company advertises free shipping with purchases over $100.00. But will use any excuse to charge shipping any way. I don't do business with companies that don't stand be hehind their advertisments. Lamar Richardson Disatisfied customer.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 07 '08
SHOPPING AT THERE WAS GOOD BUT THE BOXES WERE BROKE ,WHEN I RECEIVED THEM, AND I WAS MISSING A COUPLE OF THE SCREWS THAT I REPLACED
Read more
|