boatersworld.com

It appeared that this store had excellent selection with great prices and shipping. Once I ordered an item that was listed as 'in stock' with free shipping, I waited and waited to receive a notice that it had shipped. I needed the item by a certain date ...

I share with many others in the frustration in dealing with boatersworld.com.  End of Nov, ordered 6 items for christmas.  2 weeks later get 2 of the 6 items, one of which is completely wrong, and my CC was charged for everything the day i ...

I have been ordering from Boatersworld off and on for years and while they definitely have their issues, they are nor nearly as bad as they have been made out to be in several of the reviews I have read.  In fact, I have ordered from them probably ...

Poor customer service, miscommunication galore, excessive hold times while trying to resolve...DO NOT USE BOATERSWORLD.COM!!!!! We ordered a rod holder on 12/18 and paid extra for 2-day delivery. The next day we received a call saying there was a ...

Dealings with this company are fine unless there is a problem with your order and you require customer service. I recently placed an order on 12/5/06 for a Christmas gift. My order was immediately reflected as "In Progress." Following confirmation that ...

I ordered a rather expensive (more than $1,000.00)fishfinder from BoatersWorld.com The site was easy to navigate and initially I felt confident that I had ordered through a competent and reputable company. However... When the order arrived we ...

I have now made four purchases from Boater's World and I look forward to submitting this review. Every transaction with BW has been excellent. I don't want to gush, but I live in Hawaii and quite frankly, I have had many shipping problems with other...

We purchased an Igloo Max cooler last summer prior to our Orcas Island vacation because we were impressed with the product and its capacity. Over the holidays this past year we used the cooler inside the house to help hold holiday food items that...

Purchased a trolling motor from them, they sent me the wrong one. Customer service gave me a hard time, and returning the item was a hassle even though it was their mistake. I will never do business with them...

I have purchased items over the internet from Boatersworld.com for a little over a year now. I have been happy with them although I have found out that some of the products are specifically made for boatersworld and may not be of the same quality as you...

Scammers!!!They showed items in stock and confirmed this during a follow up call, took my money and it tooks days of follow up calls and emails to find out that did NOT have the items in stock. They evaded answering any of my specific questions about

Stereo was defective out of the box, had a short in it and kept shutting down. Because I didn't discover this until approx 12 days after receiving it, they gave me a huge hassle about returning it- From September 21 to October 21 and the return still

I placed an online order for paint on a Friday afternoon and paid for 2nd day delivery as the boat is in the yard for painting. On Tuesday I called and was told it was shipping that day and that I would receive it on Thursday. I received an e-mail

Terrible customer service, miscommunication galore, excessive response times while trying to resolve...DO NOT USE BOATERSWORLD.COM. I placed an order totallin $104 with free shipping, they shipped part of my order while charging the full $104. 

Purchased a fuel tank that they said they had in stock,the operator pretended to call the warehouse to verify the fuel tank was in stock,that only took 30 seconds  paid extra to expedite the tank and FEDEX it overnight 4 days later no package

I ordered a part for my boat from Boatersworld.com.  They sent a part with a slightly different part number which was not what was pictured on their website.  It would not work with my engine.  After 1 hour of online chat they finally

Customer service was extremely difficult to deal with; after I placed my order, money was withdrawn from my PayPal account, but I never received a confirmation e-mail or receipt from Boater's World saying they had received my order or received payment.

Terrible customer service, much like their stores had. Want to talk to customer service ? Hello from India.... Boat cover over three weeks late & wrong one. I just kept

DO NOT DO BUSINESS WITH!!!Worst online & purchasing experience ever!!  Poor customer service, you are dealing with someone on the other side of the world who cares zero about your order.  After placing order and them guaranteeing when they

Incompetent. Twice I have ordered an item and my order was cancelled. No call, no email, no nothing. Multiple calls to a variety of numbers provided no clarification on what was going on. Most of the time I could barely make out what they were saying. On

My customer service experience was HORRIBLE.  I am a frequent internet buyer and have never experienced worse customer service.  After placing my order for a garmin depth sounder I recieved an email indicating that I needed to call the company

I received a different item than what was pictured. I oredered a Kwik Tech Rescue Rope Throw Bag. After checking the manufacturers web site, the item may have been redesigned. I tried to order from Boater's World because I liked the old design better.

I do not recommend ordering on-line from this company. Their ad about free shipping on orders over $100 is not correct. I placed an on-line order and all through my checkout and even to the confirmation page, I was told shipping would be free. When I

Whilst BoatersWorld advertise that in Busy periods "They will ship articles in three days", It was eight days before I received an e-mail telling me the item that I ordered was out of stock!! However their website continued to advertise the item, for a

I also have not had a great experience with Boatersworld.com. I placed an order online for white internal bilge paint and got grey. I swear I ordered white on their website but all records show grey. So it is possible it's my fault but I really don't

Worst shopping experience I have ever had in my life. I ordered a trolling motor in April 2006 to ship in 7 to 14 days. Okay, I guess I can wait that long. Order placed-- 14 days later not shipped, called and was told by someone I could hardly understand

I will never shop from here again. I placed an order in June, am still waiting for it to arrive in October..... very hard to get in contact with customer service and very little help offered to rectify the problem. Am unable to find product elsewhere so

In store purchases are OK unless you need to special order. Ordered a Life raft in Feb and didn't get delivery in store (East Coast USA) until late May. They never once called me to tell me it was in. I called several times and now I know it was in the

By far the worst customer service I have ever experienced in my entire life. Ever. Boat seats that were supposed to be shipped in 5-10 business days were still not shipped 7 weeks later. Repeated calls to customer service did no good- they kept making up