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buy.com

buy.com

Overall store rating:  Store Rating: 3.5
Reviewed by 4566 customers
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Showing 1-15 of 1,392 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 93   Next
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Overall Rating:Store Rating: 1.0
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Terrible! Will Never Buy Again

by tesskin, Dec 04 '11
I purchased a book for my grandson for Christmas at buy.com. When it arrived I realized I had ordered the wrong one in the series. Since there's a lot of time before Christmas I was sure that a quick exchange could be made. Well, THINK AGAIN. A customer ...
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Overall Rating:Store Rating: 1.0
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Horrible Customer Service! The only words they know are "I apologize for the inconvenience."

by mrnoogle, Nov 25 '11
"Buy.com has HORRIBLE customer service. I went to purchase a TV from them online and decided I wanted a different one than the one I had ordered originally. So I cancelled my original order within about 10 minutes or the purchase. After that I was ...
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Overall Rating:Store Rating: 5.0
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Excellent customer service, resolved delivery/stolen package problem quickly...A++++++

by darwang, Nov 11 '11
We ordered an RF Base Station for our Universal Remote from Buy.com through ebay about a week before Halloween.  During this tme, our neighborhood HOA was reporting stolen packages that were being delivered from Fedex and UPS.  When our package ...
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Overall Rating:Store Rating: 1.0
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Worse online shopping experience ever!

by monstman, Nov 09 '11
Worse online purchase experience I have come across.They do not give good customer care. They do not accept responsibility for their mistakes. There are many ways they make mistakes.I had three tries at Buy.Com and all three were very ...
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Overall Rating:Store Rating: 1.0
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Stopped buying from buy.com

by goodcustomer10, Oct 31 '11
buy.com was one of my go-to online stores until they screwed up a big order. I moved in June, 2011, and changed my address with buy.com as well as with paypal and Amazon (the two ways I pay when using buy.com). I then placed a few orders with them. Each ...
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Overall Rating:Store Rating: 1.0
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Illegal business practices

by dianepezz, Aug 24 '11
I ordered three items from buy.com only one was billed correctly.  I was billed correctly for the 2 usb flash drives, $19.90 as they did not have a third party supplier shown on their website.  I ordered a RCA ANT10500 antenna and I ...
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Overall Rating:Store Rating: 1.0
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Needs to be more honest about their business

by laviathon, Apr 20 '11
table.MsoNormalTable { line-height: 115%; font-size: 11pt; font-family: "Calibri","sans-serif"; } Why in the world would you list something for $1 that you actually sell on your site for $310???  I dislike that, what is the purpose?  To trick ...
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Overall Rating:Store Rating: 1.0
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Never Again

by neverbuycom, Apr 08 '11
Horrendous customer service. Sorry... I'd need a thesaurus to come up with a plethora of ways to describe their complete lack of effort to ensure customer satisfaction.Never received my order because it was sent to wrong address. Contacted ...
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Overall Rating:Store Rating: 1.0
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Beware!

by qhdesigner, Apr 05 '11
I had the exact same experience as the previous reviewer.  I just ordered a new cord for my new MacBook Pro (a puppy chewed the original!).  When I ordered it from Buy.com it looked just like my original, I placed the order and received a ...
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Overall Rating:Store Rating: 1.0
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Deceptive and Professionally Incompetent

by manjisan, Apr 01 '11
     I would suggest not ordering anything through this company. They are simply a "middleman" between the buyer and seller. What is so deceptive is that you don't learn this until after the order is placed and learn who the real ...
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Overall Rating:Store Rating: 1.0
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Bait and switch

by gear1152, Mar 07 '11
I was totally scammed.  They listed a great price for a laptop on the website, plus they advertised free shipping. It was a toss-up between buy.com and B&H video, which I've had great experience with in the past.  Buy.com was a little ...
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Horrid customer service

by cujie, Feb 24 '11
So I purchased 2 memory cards on January 15th. They shipped 2 days later. I'm pretty patient, but more than 2 weeks later I still hadn't received them. I tracked the package on their website. It sat for 10 days as "address correction required". Then it ...
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Overall Rating:Store Rating: 1.0
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BUYER BEWARE

by buycombeware, Feb 24 '11
I am normally a calm person and usually give people or companies leeway when something goes wrong because the situation usually works itself out...not always exactly what you may want but usually not something that makes you come on line and write a ...
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STAY AWAY - Fast to Charge, Fast to Cancel, Very Slow to Refund

by trtc, Dec 22 '10
Buy.com has totally lost it since the last time I place an order with them over a couple of years ago (lucky for me, I have been finding better deals with Newegg and Amazon).  I placed an order for a griddle last Thursday evening around ...
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Overall Rating:Store Rating: 1.0
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BUY.COM RUINED MY MOTHER'S DAY PRESENT..WORST ONLINE EXPERIENCE OF MY LIFE

by adrian109, May 06 '10
It was one of my worst online experiences:  I bought a netbook for my mom around 7 am on may 5th, 2010, I explained to them that my mom lives out of the country and I wanted to get the netbook the latest by friday 7th because I was going out ...
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Read Surveys Where do surveys come from?
Showing 1-15 of 3,258 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
Feb 10 '12
Quick and easy
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Overall Rating:Store Rating: 5.0
 
Feb 10 '12
Everything for this transaction went very smooth and it was definitely worth...
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Overall Rating:Store Rating: 5.0
 
Feb 09 '12
The only issue I had with the tracking system was that I recieved an email...
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Overall Rating:Store Rating: 5.0
 
Feb 09 '12
Most of the time vendors are excellent, I can always find the right products...
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Overall Rating:Store Rating: 4.0
 
Feb 09 '12
Product arrived a day earlier than expected. Product box was slightly damaged,...
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Overall Rating:Store Rating: 4.0
 
Feb 08 '12
very good
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Overall Rating:Store Rating: 5.0
 
Feb 08 '12
The item came as decribed and fast shipping. Thanks
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Overall Rating:Store Rating: 4.0
 
Feb 08 '12
Item turned out to be not exactly what I need but was as advertised. No problem...
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Overall Rating:Store Rating: 4.0
 
Feb 07 '12
Excellent
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Overall Rating:Store Rating: 5.0
 
Feb 07 '12
VERY SATISFIED - ORDERS ARE PROCESSED QUICKLY
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Overall Rating:Store Rating: 5.0
 
Feb 05 '12
Good price, shipping reasonable, good service
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Overall Rating:Store Rating: 5.0
 
Feb 03 '12
excellent
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Overall Rating:Store Rating: 1.0
 
Feb 03 '12
Buy.com and Paypal don't play nice so I ordered several books from...
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Overall Rating:Store Rating: 4.0
 
Feb 02 '12
Good place to save money!!
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Overall Rating:Store Rating: 5.0
 
Feb 01 '12
No problems, purchased received on time as promised.
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Showing 1-15 of 3,258 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next