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buy.com

buy.com

Overall store rating:  Store Rating: 4.0
Reviewed by 4954 customers
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Showing 1-20 of 1,403 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 71   Next
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Bait and Switch Scammers and Liars!!

by sqlgrl72, Dec 3, 2012 Rated a Somewhat Helpful Review by the Epinions community
Buy.com is nothing but a scam and I would be extremely careful of anything that you purchase from them. On 11/23/2012 I purchased a helicopter for a Christmas present. The helicopter was a Microgear gyro helicopter with the dual fans on each side with a ...
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Buy.com - crooks, rip-offs and liars - stay away

by kismet57, Aug 6, 2012 Rated a Somewhat Helpful Review by the Epinions community
I purchased an X-Box 360 from Buy.com that was defective upon delivery. I tried to use their 'return' link on their website to get an RMA number for an authorized return. The link came back as a "special return" with a 1-800 number to call. I called the ...
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Horrible and frustrating.

by ndpendant, Jul 8, 2012 Rated a Very Helpful Review by the Epinions community
So I ordered an Xperia Arc S from Buy.com seeing it was on sale for $255.99 as compared to Amazon's which was about $10 more.I am an Amazon customer. <---shame on me for deviating from Amazon in the first placeWas offered 2-days ...
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Non-existent customer service. Days to get a response from them. Impossible to cancel orders.

by antonio246, Jun 20, 2012 Rated a Somewhat Helpful Review by the Epinions community
I will never order from Buy.com again!  Their customer service is terrible.  Getting in contact with them is nearly impossible.  I submitted an order for computer software and then realized that it was the wrong version.  The ...
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Sold items at one price, now want me to pay more to receive them.

by russianin, May 7, 2012 Rated a Somewhat Helpful Review by the Epinions community
Before I proceed, I'd like to say that I placed orders from buy.com many times in the past, but this experience has completely turned me off and I would never do business with them again. I made a purchase on 4/18. The items were listed as In Stock and ...
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Overall Rating:Store Rating: 5.0
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Best online experience ever.

by ashg2000, Apr 19, 2012 Rated a Helpful Review by the Epinions community
Buy.com experienceI am not sure why there are negative comments for Buy.com. I have been long time customer and have always been very satisfied.  This time I was placing an order for expensive equipment so was little nervous after reading ...
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There are much better places to spend your money!

by jchanyaem, Mar 5, 2012
(Not Yet Rated)
Ordered from Buy.com. Have been happy with their products and services in the past, however I believe they have taken a turn for the worse this year. Generally I look for no tax, good price, fast free shipping (if I have to pay for shipping, I might as ...
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Terrible! Will Never Buy Again

by tesskin, Dec 4, 2011 Rated a Somewhat Helpful Review by the Epinions community
I purchased a book for my grandson for Christmas at buy.com. When it arrived I realized I had ordered the wrong one in the series. Since there's a lot of time before Christmas I was sure that a quick exchange could be made. Well, THINK AGAIN. A customer ...
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Horrible Customer Service! The only words they know are "I apologize for the inconvenience."

by mrnoogle, Nov 25, 2011 Rated a Somewhat Helpful Review by the Epinions community
"Buy.com has HORRIBLE customer service. I went to purchase a TV from them online and decided I wanted a different one than the one I had ordered originally. So I cancelled my original order within about 10 minutes or the purchase. After that I was ...
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Overall Rating:Store Rating: 5.0
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Excellent customer service, resolved delivery/stolen package problem quickly...A++++++

by darwang, Nov 11, 2011
(Not Yet Rated)
We ordered an RF Base Station for our Universal Remote from Buy.com through ebay about a week before Halloween.  During this tme, our neighborhood HOA was reporting stolen packages that were being delivered from Fedex and UPS.  When our package ...
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Worse online shopping experience ever!

by monstman, Nov 9, 2011 Rated a Helpful Review by the Epinions community
Worse online purchase experience I have come across.They do not give good customer care. They do not accept responsibility for their mistakes. There are many ways they make mistakes.I had three tries at Buy.Com and all three were very ...
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Stopped buying from buy.com

by goodcustomer10, Oct 31, 2011 Rated a Somewhat Helpful Review by the Epinions community
buy.com was one of my go-to online stores until they screwed up a big order. I moved in June, 2011, and changed my address with buy.com as well as with paypal and Amazon (the two ways I pay when using buy.com). I then placed a few orders with them. Each ...
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Illegal business practices

by dianepezz, Aug 24, 2011 Rated a Helpful Review by the Epinions community
I ordered three items from buy.com only one was billed correctly.  I was billed correctly for the 2 usb flash drives, $19.90 as they did not have a third party supplier shown on their website.  I ordered a RCA ANT10500 antenna and I ...
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Needs to be more honest about their business

by laviathon, Apr 20, 2011 Rated a Helpful Review by the Epinions community
table.MsoNormalTable { line-height: 115%; font-size: 11pt; font-family: "Calibri","sans-serif"; } Why in the world would you list something for $1 that you actually sell on your site for $310???  I dislike that, what is the purpose?  To trick ...
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Never Again

by neverbuycom, Apr 8, 2011 Rated a Helpful Review by the Epinions community
Horrendous customer service. Sorry... I'd need a thesaurus to come up with a plethora of ways to describe their complete lack of effort to ensure customer satisfaction.Never received my order because it was sent to wrong address. Contacted ...
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Beware!

by qhdesigner, Apr 5, 2011 Rated a Somewhat Helpful Review by the Epinions community
I had the exact same experience as the previous reviewer.  I just ordered a new cord for my new MacBook Pro (a puppy chewed the original!).  When I ordered it from Buy.com it looked just like my original, I placed the order and received a ...
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Deceptive and Professionally Incompetent

by manjisan, Apr 1, 2011 Rated a Somewhat Helpful Review by the Epinions community
     I would suggest not ordering anything through this company. They are simply a "middleman" between the buyer and seller. What is so deceptive is that you don't learn this until after the order is placed and learn who the real ...
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Bait and switch

by gear1152, Mar 7, 2011 Rated a Somewhat Helpful Review by the Epinions community
I was totally scammed.  They listed a great price for a laptop on the website, plus they advertised free shipping. It was a toss-up between buy.com and B&H video, which I've had great experience with in the past.  Buy.com was a little ...
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Horrid customer service

by cujie, Feb 24, 2011 Rated a Somewhat Helpful Review by the Epinions community
So I purchased 2 memory cards on January 15th. They shipped 2 days later. I'm pretty patient, but more than 2 weeks later I still hadn't received them. I tracked the package on their website. It sat for 10 days as "address correction required". Then it ...
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BUYER BEWARE

by buycombeware, Feb 24, 2011 Rated a Somewhat Helpful Review by the Epinions community
I am normally a calm person and usually give people or companies leeway when something goes wrong because the situation usually works itself out...not always exactly what you may want but usually not something that makes you come on line and write a ...
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Showing 1-20 of 1,403 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 71 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 3,635 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jun 16, 2013
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Very easy ordering and great communication on their part.
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Overall Rating:Store Rating: 5.0
 
Jun 3, 2013
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It was great !!
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Overall Rating:Store Rating: 5.0
 
Jun 2, 2013
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Items arrived quickly and in excellent condition
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Overall Rating:Store Rating: 4.0
 
Jun 1, 2013
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Very good prices and reasonably fast shipping.
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Overall Rating:Store Rating: 4.0
 
May 29, 2013
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One of the butterflies broke after a day or so of operation. I sent a photo of...
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Overall Rating:Store Rating: 5.0
 
May 27, 2013
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Very good merchant to purchase products from. Competative prices, huge...
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Overall Rating:Store Rating: 5.0
 
May 16, 2013
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Very good price quick delivery
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Overall Rating:Store Rating: 5.0
 
May 13, 2013
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Good choice of products at reasonable prices. Purchased product arrived on time...
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Overall Rating:Store Rating: 5.0
 
May 12, 2013
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I like your fast delivery and good pricing.
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Overall Rating:Store Rating: 5.0
 
May 9, 2013
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It was really good and cheap. Other websites had the product for 20 bucks but i...
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Overall Rating:Store Rating: 5.0
 
May 2, 2013
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Pretty good.
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Overall Rating:Store Rating: 5.0
 
May 2, 2013
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No complaints so far. The drive has been in operation for only for 24 hours!
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Overall Rating:Store Rating: 1.0
 
Apr 26, 2013
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Apparently they had an error in their offer. I received a thank you for my...
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Overall Rating:Store Rating: 4.0
 
Apr 23, 2013
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very convenient and straight forward searching and purchase
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Overall Rating:Store Rating: 5.0
 
Apr 21, 2013
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I was very please with the expedious receipt of my order. Still trying to hook...
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Showing 1-15 of 3,635 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next