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buy.com

buy.com

Overall store rating:  Store Rating: 3.5
Reviewed by 3414 customers
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Showing 181-195 of 1,299 reviews Page 1 ... 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ... 87   Previous   Next
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Overall Rating:Store Rating: 1.0
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Should be avoided because of new 14-day from ship date return policy!!!

by smithcon , Dec 06 '06
I have ordered several thousands of dollars at Buy.com over the last few years, and have found their site to be reliable, and their shipping, packaging, and products to be excellent. I have even bought many rebate items and received every rebate (only ...
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Overall Rating:Store Rating: 4.0
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Buy at Buy.com!

by lincolnite , Jun 07 '02
Buy.com is an electronics retailer. They sell computer hardware/software, CDs, DVDs, video games, etc. Pretty much everything in that category.

Their prices aren't mind blowing, but are usually at or below the standard. One thing that...
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Overall Rating:Store Rating: 2.0
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Horrible, Never again ,No customer service help

by romeomccat , Dec 03 '07
Horrible, Never again by romeomccat, Dec 03 '07 After comparing prices and trying to locate a seller for refrigerator water filter for my LG fridge I found buy.com. I have never purchased anything from them before. I signed up and ordered the filter ...
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Overall Rating:Store Rating: 4.0
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Kudos to a great vendor with a greater returns process.

by nightskies , Dec 19 '03
Always the early adopter, I bought into the mp3-cd player market by investing in the then new and expensive Rio SP100 mp3 cdplayer. I searched the entire web for prices and decided to buy it for 150 bucks at buy.com. Shipping I hate waiting for ...
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Overall Rating:Store Rating: 1.0
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AVOID BUY.COM

by lockheed1 , Jan 24 '07
I ordered some wireless earphones from buy.com for my wife for Christmas. They sent me a different person's order (bluetooth headset for a cell phone). I asked for RMA, which they provided. 10 days later I emailed them asking status, they said: "...we ...
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Overall Rating:Store Rating: 1.0
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Real bad communications and web site design on handling the order.

by johndalton , Jul 21 '08
I ordered Thomson Wireless GO 2.4 Optical Air Mouse and Full Size Keyboard Suite on 6/26/08, and here is my experience with dealing with the vendor. The item has been ordered via PayPal. * While ordering the item, buy.com failed to indicate that ...
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Overall Rating:Store Rating: 1.0
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Lousy customer service

by craigforni , Aug 02 '03
I ordered a 30Gb hard drive and was shipped at 20Gb instead. That's when the fun started. I discovered that there is NO CUSTOMER SERVICE telephone number! Instead you must use an email address and their usual response time is 7-14 business days! I told...
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Overall Rating:Store Rating: 2.0
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Lies and deception @buy.com!

by nesera , Jun 15 '03
Well, pun intended, I got the royal 'run-around' when I ordered New Balance Running shoes. They were ...
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Overall Rating:Store Rating: 2.0
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Support? / NO PHONE SUPPORT

by lt-36499525508 , Mar 08 '02
I recently ordered a digital camera from Buy.com During the check out process I selected overnight delivery, just before I finished the checkout process, they had an add for a charger for the camera, which I selected and bought. I went right back to...
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Overall Rating:Store Rating: 1.0
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"budget shipping" is NO shipping

by eightofeight , Mar 17 '05
Don't ever use the Budget Shipping! horrible experience as I ordered some cables with free budget shipping. i never received the cables and it's called budget shipping because they never ship it. apparently they contract the US Postal Service as the ...
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Overall Rating:Store Rating: 1.0
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Rotten...rotten...rotten

by vettecityman01 , May 02 '09
Extremely poor packaging for shipping CDs and they won't honor claims for damage during shipment!!! I recently purchased the new Garth Brooks Ultimate Hits CD/DVD collection as a present for my nephew's birthday. This double disc set came shipped in a ...
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Overall Rating:Store Rating: 5.0
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Great prices, on-time delivery, easy order process and sturdy packaging.

by brian22 , Dec 22 '02
I was shopping around to buy a book by Neil Peart called Ghost Rider. I saw it for sale when I saw RUSH this year, but the price was a little hefty ($25). Everything was marked up at the concert. I decided to check the web for help. The best ebay...
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Overall Rating:Store Rating: 3.0
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Shipped open box and defective item and refund cannot happen before 20 days

by subahan_t , Jun 07 '09
   I was looking for a digital photo frame to be given as gift to my wife. I am not in my city due to some work I am in a different place. I thought it will be a perfect gift when I go back to her. I did a lot of research and finally zeroed on ...
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Overall Rating:Store Rating: 1.0
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The cheaper prices arent worth the bad service

by littlebsmommy , Dec 27 '06
BEWARE! Buy.com has horrible customer service. My dad decided to buy my son a Britax Car Seat for Christmas. I was thrilled and wanting him to get the best deal. I found a good bargain for one on Buy.com. They even advertised free shipping so I thought ...
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Overall Rating:Store Rating: 1.0
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Worst store to buy. They played dirty tricks!

by hwei , Dec 18 '06
This is the worst online store and I won't buy anything here again! I hope you will not make the same mistake as I did. I bought two items from Buy.com three ways ago attracted by their "good deal". In order to get $20 rebates for google checkout, I ...
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Showing 181-195 of 1,299 reviews Page 1 ... 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ... 87 Previous   Next

Read Surveys Where do surveys come from?
Showing 181-195 of 2,176 surveys Page 1 ... 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ... 100   Previous   Next
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Overall Rating:Store Rating: 5.0
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Mar 08 '05

Other than a glitch trying to change my account information, the order went smoothly, with quick delivery.
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Overall Rating:Store Rating: 5.0
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Mar 08 '05

Easy to order, on time delivery, good experience. I will shop at here again.
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Overall Rating:Store Rating: 4.0
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Mar 08 '05

Really good with fast delivery, just I didn`t receive any recept or packing list in the box.
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Overall Rating:Store Rating: 5.0
 
Sep 02 '07

Have not yet unpacked the printer, hope to so today. You had the best price, I selected the slow ground shipping for free shipping, but it got here almost overnight.
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Overall Rating:Store Rating: 4.0
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Mar 09 '05

great prices and deals. Would definitely shop there again.
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Overall Rating:Store Rating: 3.0
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Mar 10 '05

Everything good except for return policy, even though I tried to cancel the order before it was even shipped. Product incompatible with current hardware and wouldn't even exchange for another compatible product.
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Overall Rating:Store Rating: 5.0
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Mar 09 '05

They ahve always been very reliable with great competitive prices.
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Overall Rating:Store Rating: 4.0
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Mar 09 '05

Prices are competitve and the free shipping on many stuff is a plus. Used to email me some discount coupons but recently not so often.
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Overall Rating:Store Rating: 2.0
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Mar 09 '05

I was supposed to get a 5% discount on the order, but apparently didn't because I had selected the cheapest mode of shipping (not knowing it would eliminate the discount). I asked to be charged for that shipping and to get the discount credited, but my request was ignored. I would not have placed the order had I known I would not get the discount. With shipping, the camera was missing in the original box received (paperwork enclosed indicating that the camera should have been there) and subsequently received in a second box, later than expected. The rebate for the flashcard was never received because they indicated I hadn't sent the correct UPC code ... I sent the only one that came with the card. VERY FRUSTRATING.
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Overall Rating:Store Rating: 4.0
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Mar 09 '05

I have shopped with Buy.com a few times and all but once things went very well. The only time I have had a problem was when an item was on backorder, it never came. I reordered the exact same item and it was shipped within a day.
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Overall Rating:Store Rating: 5.0
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Mar 09 '05

Good. Needed gift wrapping service, which was not provided. Have had no experience with returns.
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Overall Rating:Store Rating: 5.0
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Mar 09 '05

Consistently low prices, quick delivery, and easy-to-use website
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Overall Rating:Store Rating: 4.0
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Mar 09 '05

A good place to shop, and some good prices. Though in my case, buying a product accessory, it was a little harder to locate it on the site. It took a little longer than I expected.
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Overall Rating:Store Rating: 3.0
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Mar 09 '05

waited for several weeks for an item to be in stock. frustrating that xmas present was given in february.
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Overall Rating:Store Rating: 5.0
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Mar 09 '05

Excellent product and service. I am sure I will be back again.
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Showing 181-195 of 2,176 surveys Page 1 ... 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ... 100 Previous   Next



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