buy.com

Since I used a different shipping address as my billing address, my first response from the customer rep the first time I called them, they say its still processing because they haven't verify my shipping address with me yet. 2nd time I called later that ...

I pre-ordered Spiderman DVD and then found it for FREE at blockbuster (with a prepaid rental card) so I wrote buy.com and asked to cancel my order. Their policy is you cannot cancel pre-ordered items! I couldn't believe it. So they said to just refuse...

I recently ordered an MP3 player from Buy.com - they had the best price. I had previously ordered the same MP3 player from Amazon (it's the Archos 20GB Recorder). After playing with the player from Amazon and calling Archos tech support - I determined...

I placed an order with Buy.com and used a discount coupon. Within 4 hours I tried to cancel that order because I found a better deal somewhere else. The coupon canceled immediately and they sent a request to the warehouse to cancel the shipment of the ...

buy.come is horrible. I just had a nightmare experience with them - i will never buy from them again. I placed an order for an LCD TV from them in early March. Their website said the TV was in stock (it wasnt). Two weeks later, the TV arrives with a hole ...

I have been a repeat customer with quick accurate delivery in the past with Buy.com. However, I recently had my first Customer Service(less) experience with Buy.com and it will be my last. First, there is no way to speak to anyone because no phone ...

Buy.com has the worst customer service of any online company, hands down. I went onto their site to order a computer and an associated Windows OS upgrade. The computer was advertised as free shipping. At checkout, I realized that the Windows OS ...

I ordered 2 APEX Allied AL-B450E- power supply from Buy.com on 12/24/2006. One of the APEX Allied AL-B450E is defective. I just installed it and it runs about 20 minuets and shuts down. I put in the second P/S in the same computer, a P2 333 mhz and it ...

I will NEVER purchase items from Buy.com again. I ordered 2 items on December 12, 2005, for my son for Christmas--this was 5 entire days before the Standard shipping deadline for Christmas delivery, thus in plenty of time to arrive for Xmas. A week ...

About 2 months ago I purchased an anycom.com bluetooth headset. My sister in law was also interested and she also purchased one. We each used our own credit cards and email addresses. My second mistake was that I listed her address as mine since I ...

It is my impression that Buy.com intentionally deceives consumers claiming that items will ship in a given amount of time when in fact the items are on back order or discontinued. My story...I ordered an item on 02/06/04. Buy.com claimed the item ...

I ordered a WII Bundle from Buy.com today. I used a credit card associated with my home address and had shipping set to deliver to my home address. Yet 8 hours after I placed my order I received an email asking I fax back an Order Authorization form ...

UPDATE 10-1-07 some good news for Buy.com. I have not altered the initial review (see below beginning with "***") because it would be unethical for me to revise it,...I want you to see the state of mind caused when one experiences repeated ...

I recommend that you NOT buy from BUY.COM, especially when there is a rebate involved. I purchased two memory products which were prominently advertised on BUY.COM as "Free After Rebate"; I filed all the paperwork correctly and in a timely manner, but ...

Pros: Great wide selection, fairly good customer service, low prices
Cons: search not the best, not always a lot of product info; no gift option

I honestly can't tell you the last time that I went to the bookstore or one of the music/video stores to get a book, cd, or dvd. I've been buying with buy.com for a couple of years now. In the beginning, I was lured in by their offers for free stuff,...