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buy.com

buy.com

Overall store rating:  Store Rating: 3.5
Reviewed by 3414 customers
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Showing 196-210 of 1,299 reviews Page 1 ... 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 ... 87   Previous   Next
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Overall Rating:Store Rating: 1.0
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use buy.com's bad service right back at them. revenge so sweet.

by jlee928 , Feb 13 '07
Since I used a different shipping address as my billing address, my first response from the customer rep the first time I called them, they say its still processing because they haven't verify my shipping address with me yet. 2nd time I called later that ...
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Overall Rating:Store Rating: 2.0
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Poor customer support, bad policies.

by medalian1 , May 01 '03
I pre-ordered Spiderman DVD and then found it for FREE at blockbuster (with a prepaid rental card) so I wrote buy.com and asked to cancel my order. Their policy is you cannot cancel pre-ordered items! I couldn't believe it. So they said to just refuse...
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Overall Rating:Store Rating: 1.0
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NO REFUNDS!

by alexworden , Oct 05 '02
I recently ordered an MP3 player from Buy.com - they had the best price. I had previously ordered the same MP3 player from Amazon (it's the Archos 20GB Recorder). After playing with the player from Amazon and calling Archos tech support - I determined...
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Overall Rating:Store Rating: 1.0
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Beware when ordering from Buy.com

by soma_addict , Mar 18 '05
I placed an order with Buy.com and used a discount coupon. Within 4 hours I tried to cancel that order because I found a better deal somewhere else. The coupon canceled immediately and they sent a request to the warehouse to cancel the shipment of the ...
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Overall Rating:Store Rating: 1.0
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Don't ever buy from BUY.COM

by msieckmann , Apr 05 '07
buy.come is horrible. I just had a nightmare experience with them - i will never buy from them again. I placed an order for an LCD TV from them in early March. Their website said the TV was in stock (it wasnt). Two weeks later, the TV arrives with a hole ...
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Overall Rating:Store Rating: 1.0
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Customer Service(less) with a poor on line ordering service.

by gg48 , Feb 10 '04
I have been a repeat customer with quick accurate delivery in the past with Buy.com. However, I recently had my first Customer Service(less) experience with Buy.com and it will be my last. First, there is no way to speak to anyone because no phone ...
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Overall Rating:Store Rating: 1.0
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Unauthorized charges show up on receipt, they refuse to cancel them

by alewis95382 , Mar 27 '08
Buy.com has the worst customer service of any online company, hands down. I went onto their site to order a computer and an associated Windows OS upgrade. The computer was advertised as free shipping. At checkout, I realized that the Windows OS ...
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Overall Rating:Store Rating: 2.0
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Poor customer service.You are on your own!!!

by mouse74 , Feb 10 '07
I ordered 2 APEX Allied AL-B450E- power supply from Buy.com on 12/24/2006. One of the APEX Allied AL-B450E is defective. I just installed it and it runs about 20 minuets and shuts down. I put in the second P/S in the same computer, a P2 333 mhz and it ...
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Overall Rating:Store Rating: 1.0
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Horrible cust service, out of stock items, no communication

by toribjustice , Dec 19 '05
I will NEVER purchase items from Buy.com again. I ordered 2 items on December 12, 2005, for my son for Christmas--this was 5 entire days before the Standard shipping deadline for Christmas delivery, thus in plenty of time to arrive for Xmas. A week ...
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Overall Rating:Store Rating: 1.0
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Buy.com should be Scam.com

by gerry1013 , Jan 22 '07
About 2 months ago I purchased an anycom.com bluetooth headset. My sister in law was also interested and she also purchased one. We each used our own credit cards and email addresses. My second mistake was that I listed her address as mine since I ...
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Overall Rating:Store Rating: 1.0
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Terrible! Buy.com is unethical and intentionally deceives customers about product availability

by fcoxavier , Feb 13 '04
It is my impression that Buy.com intentionally deceives consumers claiming that items will ship in a given amount of time when in fact the items are on back order or discontinued. My story...I ordered an item on 02/06/04. Buy.com claimed the item ...
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Overall Rating:Store Rating: 1.0
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I'll never shop at Buy.com again

by bross00 , Jan 31 '08
I ordered a WII Bundle from Buy.com today. I used a credit card associated with my home address and had shipping set to deliver to my home address. Yet 8 hours after I placed my order I received an email asking I fax back an Order Authorization form ...
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Overall Rating:Store Rating: 2.0
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BUY.com HAD LAUGHED AT ME... BUT may now be improving

by awapahoe , Sep 28 '07
UPDATE 10-1-07 some good news for Buy.com. I have not altered the initial review (see below beginning with "***") because it would be unethical for me to revise it,...I want you to see the state of mind caused when one experiences repeated ...
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Overall Rating:Store Rating: 1.0
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BUY.COM doesn't stand behind their rebate offers.

by eliwelber , Sep 05 '07
I recommend that you NOT buy from BUY.COM, especially when there is a rebate involved. I purchased two memory products which were prominently advertised on BUY.COM as "Free After Rebate"; I filed all the paperwork correctly and in a timely manner, but ...
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Overall Rating:Store Rating: 4.0
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Good bye Brick and Mortar?

by stephameyer , Aug 13 '01
Pros: Great wide selection, fairly good customer service, low prices
Cons: search not the best, not always a lot of product info; no gift option
I honestly can't tell you the last time that I went to the bookstore or one of the music/video stores to get a book, cd, or dvd. I've been buying with buy.com for a couple of years now. In the beginning, I was lured in by their offers for free stuff,...
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Showing 196-210 of 1,299 reviews Page 1 ... 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 ... 87 Previous   Next

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Overall Rating:Store Rating: 3.0
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Apr 04 '05

Overall Buy.com is not terrible but not great either. I ordered two items from them that came opened and both items came with none of the software that was supposed to come with them. I've written them an email expressing my concern and unhappiness over a week ago and have yet to get a response. Either they have sold me returned items, refurbished items with no indication of refurb. or someone in their warehouse is breaking open boxed items and taking the software out. Buyer beware!!! Two boxed items, no shrink wrap, no software and no response. I am not happy at all.
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Overall Rating:Store Rating: 4.0
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Apr 30 '05

Went smooth, received order in two days, S&H was a little high though but not excessive. Definitely a repeat.
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Overall Rating:Store Rating: 4.0
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Apr 04 '05

Ok. Would probably buy from buy.com again in the future if the price is right.
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Overall Rating:Store Rating: 4.0
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Apr 04 '05

Product came on time and as ordered. I would order from them again. I've bought other items from them and they always seem to have the best price.
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Overall Rating:Store Rating: 4.0
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Apr 04 '05

it's easy to shop on line for me the only thing that keeps me from doing it more is having to pay shipping costs.
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Overall Rating:Store Rating: 5.0
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Apr 04 '05

Great prices, the customer stays very well informed along the way because of the e-mails stating product received, rpoduct shipped, etc. Thanks! I'll definitely look here before I buy anything again. So far you have better prices.
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Overall Rating:Store Rating: 5.0
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Apr 04 '05

Buy.com is my favorite internet store. I've not had problems with any merchandise and have always received orders on time.
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Overall Rating:Store Rating: 5.0
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Apr 04 '05

This is shopping the way it should be. You get a good product at a good price.
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Overall Rating:Store Rating: 5.0
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Apr 04 '05

Excellent. I had no problems at all. I got the order before I expected it.
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Overall Rating:Store Rating: 4.0
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Apr 04 '05

Easy-to-use estore with good prices. I've used them for years and they have been consistently efficient.
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Overall Rating:Store Rating: 5.0
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Apr 04 '05

Excellent vendor. Good pricing and product arrived ahead of schedule. Very trustworthy, I never have to worry about dealing with Buy.com.
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Overall Rating:Store Rating: 5.0
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Apr 04 '05

Very pleased with experinenece, I would purchase from them again.
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Overall Rating:Store Rating: 4.0
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Apr 04 '05

I was extremely happy with the turnaround time. I ordered on a Monday and had the item on Thursday of the same week. Excellent service!
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Overall Rating:Store Rating: 2.0
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Apr 04 '05

got one of the item on item & the second item is on back order. was in stock when i ordered. getting frustrated now.
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Overall Rating:Store Rating: 5.0
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Apr 05 '05

Excellent price and quick delivery. Unbeatable combination.
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Showing 196-210 of 1,914 surveys Page 1 ... 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 ... 100 Previous   Next



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