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buy.com

buy.com

Overall store rating:  Store Rating: 3.5
Reviewed by 3414 customers
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Showing 61-75 of 1,300 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 87   Previous   Next
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Overall Rating:Store Rating: 1.0
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Puzzling, incompetent, quick to respond, hard to understand

by harpagus , Aug 18 '04
"Puzzlingly incompetent" and ultimately unsatisfying is how I'd describe my first (and certainly last) experience with Buy.com. To what ever little credit they may deserve, they (a) have a big selection of stuff, (b) have low prices (at a cost, it ...
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Overall Rating:Store Rating: 1.0
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Over-promised and under-delivered

by oharvey , May 28 '02
I recently placed an order for a Sony DCR-TRV230 digital camcorder to be used on my wedding day. I selected 2 day air shipping and the product was supposed to ship in 24-72 hours. It never did.

Four days later I emailed their support dept....
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Overall Rating:Store Rating: 1.0
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No phone number; no customer service. Beware.

by az_pct , Sep 24 '04
This is the 3rd or 4th time I've bought from Buy.com; I will never do so again. My other orders went through great, speedy and with no problems. Still, this one experience with a problem has convinced me I am taking an unacceptable risk when ordering ...
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Overall Rating:Store Rating: 1.0
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They don't correct their own mistakes.

by theraoulduke , Dec 30 '02
I ordered an Xmas gift, a book. Upon placing the order via their web site I received confirmation email and everything looked good. However, upon shipment they also sent me email and the title of the book had changed! I replied in email telling them...
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Overall Rating:Store Rating: 1.0
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should not have given them another chance!

by sailesh , Jul 29 '04
Having been a long time registered shopped of BUY.COM, with a share of both good and bad experiences, I was impressed when they sent me a $10 off coupon. My current wireless setup was getting old, so I used the opportunity to order a new Netgear wireless ...
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Overall Rating:Store Rating: 1.0
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Won't ship or cancel my order, but won't respond to my requests either

by mrrenfield , Oct 28 '04
Ordered item, site says item is in stock and ships in 1-2 days. 12 days later product still hasn't been shipped, and they haven't updated my account page to let me know what's going on with the order. I tried cancelling it 7 days ago but now it just says ...
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Overall Rating:Store Rating: 1.0
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Disappointed with my electronics orders & service

by buggman , Jul 27 '04
Fast and Free Shipping, Decent Product Selection, Poor Return Policy. Need major improvements to inventory/website integration. I purchased an electronics item from buy.com and within 30 days after I received the item, it died. The item was not ...
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Overall Rating:Store Rating: 1.0
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poor

by pbarenas , Jul 13 '04
I ordered two items that were listed on their page as "in stock" via overnight delivery (paying extra for overnight). They shipped only one of the items. When I enquired as to why, I was informed that it takes time to confirm my payment method. When I...
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Overall Rating:Store Rating: 3.0
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buy.com-not so bad

by jened , May 14 '02
I recently received my purchase of a JVC Digital Video Camera from buy.com. Overall, my experience with buy.com was acceptable.

When I selected the camera the site said it "usually ships within 24-72 hours". Even after I purchased the...
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Overall Rating:Store Rating: 1.0
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Terrible service. They cancelled my order, never responded to 5 emails, and demanded $100 more!

by snorkelman , Aug 13 '04
I placed an online order for a digital camera and an extra memory card. When I was complete with my order, I printed out my receipt (so the order was placed properly). 16 days later when the order never arrived I began looking into where it was and ...
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Overall Rating:Store Rating: 1.0
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Do you like exotic international customer service experiences? Order from blow.com!!

by bcpuckett , Jun 29 '04
After having my laptop stolen, I quickly began shopping for a replacement. Buy.com appeared to offer me the e-shopper's holy trinity of (1) good price, (2) in-stock availability, and; (3) no sales tax. Completing my order late one Sunday evening so ...
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Overall Rating:Store Rating: 1.0
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liars and cheats

by samwinston123 , Aug 08 '04
I placed my order early on a friday morning, for an in stock dvd burner. Their site says in stock items ship within 2 days, and computer hardware ships the same day. I had taken their free budget shipping deal which said tracking information could be ...
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Overall Rating:Store Rating: 1.0
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Buy trouble at buy.com

by cmpsunfire , Dec 23 '02
I love doing my Christmas shopping online, and I like finding good deals. Buy.com seemed to have good deals, and they offered UPS 2nd day air shipping, so when I saw a great cordless headset phone, I decided to go for it. Of course, after I hit the...
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Overall Rating:Store Rating: 4.0
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No worries--easy transaction with Buy.com

by excremento , Feb 09 '05
I've been piecing together a new computer, and obviously want to get the best price on the components. After some research I found that Buy.com had the SoundBlaster Audigy 2 ZS Gamer soundcard for the best price, $111.14, with free shipping. I ...
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Overall Rating:Store Rating: 1.0
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Buy.Com - Typical On-Line Hustlers

by gemnet , Jun 22 '02
They like most on-line retailers pretend to be a big company but offer sucker bait low prices & the usual line of crap about how serious they are about customer service, fast shipping, etc. I ordered a Epson Scanner for $187.00. They billed my credit...
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Showing 61-75 of 1,300 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 87 Previous   Next

Read Surveys Where do surveys come from?
Showing 61-75 of 2,176 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
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Overall Rating:Store Rating: 5.0
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Mar 02 '05

I have always found Buy.com to be exceptional, with products arriving before promised and in good condition. I haven't recieved my products yet because of an error I made in my shipping address, but have contacted customer service and recieved a confirmation of that contact. I expect this to be handled with the usual efficiency I have experienced before.
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Overall Rating:Store Rating: 5.0
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Mar 02 '05

Very Good (as usual) - Good Selection, Go time to ship, pretty good prices.
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Overall Rating:Store Rating: 4.0
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Mar 20 '05

Very quick delivery even when using bargan shipping. Good Prices.
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Overall Rating:Store Rating: 3.0
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Mar 02 '05

Great site, easy to navigate. Reasonable pricing.
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Overall Rating:Store Rating: 4.0
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Mar 20 '05

very good customer service. very quick and knowledgeable.
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Overall Rating:Store Rating: 4.0
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Mar 20 '05

I purchase from Buy.com frequently, but I do get annoyed with their free shipping policy. I wouldn't mind them shipping a less expensive/slower way, if I don't pay for the shipping, I don't like the way they seem to just delay shipping from their warehouse, if I'm not paying for it. Other than that, I'm always very pleased with Buy.com.
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Overall Rating:Store Rating: 4.0
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Mar 20 '05

The DVD Player was shipped without proper packing materials. All packing material was on the top, none on the bottom.
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Overall Rating:Store Rating: 5.0
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Mar 20 '05

I've always been satisfied with any business I do with Buy.com.
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Overall Rating:Store Rating: 5.0
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Mar 20 '05

The on-line shopping at this site is fast and easy.
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Overall Rating:Store Rating: 5.0
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Mar 20 '05

Easy to find items when browsing. Fast and accurate. Good prices.
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Overall Rating:Store Rating: 5.0
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May 26 '05

I have used Buy.com many time in the last year and have had nothing but excellent service, not only in shopping, but also in shipping and delivery.
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Overall Rating:Store Rating: 4.0
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Mar 20 '05

I liked the shopping site, the product and the delivery was good, but the tracking did not work for this order which was somewhat disappointing. Overall, though, a good shopping experience.
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Overall Rating:Store Rating: 4.0
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Mar 19 '05

It is good to shop with BUY.com.The products are almot delivered on time and give the required satisfaction.
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Overall Rating:Store Rating: 4.0
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Mar 19 '05

Good prices and a good selection. It was very easy to track my purchase and it arrived right on time. I would recommend this site.
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Overall Rating:Store Rating: 5.0
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Mar 19 '05

I've been a loyal Buy.com shopper for years and they are the best in the business in my opinion.
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Showing 61-75 of 2,176 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next



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