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buy.com

buy.com

Overall store rating:  Store Rating: 3.5
Reviewed by 3414 customers
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Showing 106-120 of 1,299 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 87   Previous   Next
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Overall Rating:Store Rating: 1.0
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They shipped me the wrong product and tried to push the responsibility onto the consumer.

by icedmocha7 , Dec 09 '06
I had purchased a few items from Buy.com before, but the most recent purchase was just such a disaster that I won't ever want to buy from buy.com again. I ordered a hard drive from Buy.com and on their website, it didn't mention anything about this ...
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Overall Rating:Store Rating: 5.0
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Buy.com

by jamesddd1 , Jun 15 '02
Buy.com is a place where you can buy electronics for a reasonable price. What's good about buy.com? The shipping, it is fast and reliable and at a good price. Most items I have bought there arrive within a week for standard shipping. Also buy.com has one...
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Overall Rating:Store Rating: 5.0
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Quick shipping, lowest price, great experience

by mickes , Mar 23 '04
I ordered a universal remote MX-600 from the site, because they had the lowest price of all the places I looked. My order was placed around noon MST on Friday, and I paid for 2-day express shipping. After ordering, I read a lot of negative opinions about ...
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Overall Rating:Store Rating: 1.0
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Horrible, possibly illegal, customer service. Stay away!

by bofnyc , Jan 07 '05
UPDATE--The only real way to get any satisfaction when Buy.com screws up your order is to file a complaint with the Better Business Bureau. Buy.com is required by law to respond to these complaints. I filed a complaint and Buy.com responded by ...
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Overall Rating:Store Rating: 1.0
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BUY.COM SUCKS

by a1234567890 , Aug 10 '02
This was my 1st and last experience with Buy.com. I plan to never use Buy.com again.

Buy.com took my order 4 days ago for a single "in stock" item with overnight shipping, kept the status as "sent to warehouse" for 4 days, and then respond to...
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Overall Rating:Store Rating: 1.0
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TERRIBLE....DO NOT BUY FROM THIS COMPANY...NO CUSTOMER SERVICE WHATSOEVER!!!!

by golfer5555 , Apr 28 '04
If you are thinking about ordering from Buy.com, DON'T....Theirs is the worst customer service I have ever seen. The only way to communicate with them is via email, and it is an email within their own system that gives you no proof of when and if you ...
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Overall Rating:Store Rating: 1.0
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Don't buy here. Prices are nice, but inventory is not updated and service is slow.

by urisor , Aug 12 '04
I will never buy at buy.com again, but I hope this review will provide you with some useful information if you will encounter similar situation with this store. One useful thing will be the customer service phone number which they don't advertise and I ...
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Overall Rating:Store Rating: 1.0
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Absolutely terrible. Don't order from them. Horrible experience ... will never order from them again.

by lurker2260 , Apr 26 '04
I ordered a Palm Tungsten C on April 6th, Buy.com claimed to have shipped on April 7th (and billed my credit card on April 8th). But as of April 26th, I have not received my order. On April 14th, when I inquired about the tracking number NOT working, I ...
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Overall Rating:Store Rating: 1.0
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Run away fast.

by kdnguyen , Nov 02 '04
BUYERS RUN AWAY from this company. Their customer service calls are routed to India. You will be frustrated with the communication gaps and will repeatedly get "I am sorry..." as a consolation response. No consolation here. I ordered a scanner from ...
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Overall Rating:Store Rating: 1.0
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I will never do business with them again

by s3xu4l0n3 , Nov 10 '04
I recently placed an order with buy.com for a set of headphones they had a great price on. A couple of years ago I ordered a wireless router from them and was disgusted with their customer service and shipping. I decided to give them one more chance and ...
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Overall Rating:Store Rating: 2.0
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Slow shipping, overchargers!!!

by caelum7 , Jul 14 '02
I ordered an mp3 player through buy.com, and they stated that it would be shipped out within 24-48 hours. as it turns out, it took over a week for them to ship it out. I had to wait another week for it to arrive on the east coast. at the same time, i...
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Overall Rating:Store Rating: 1.0
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Worst internet shopping experience ever

by snowman_dt3000 , May 04 '05
I placed an order for a 256MB compact flash card from Buy.com on the early morning of April 27, 2005 which carries a rebate offer. The order status showed "Sent to warehouse" for several days without any change. Then I called their customer service and ...
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Overall Rating:Store Rating: 1.0
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Great, until it's awful

by nicko7i , May 31 '04
Until recently, I was a loyal buy.com customer of many years. It all came to an end when I ordered a Nikon 5700. Firstly, there was the misleading, if not fraudulent, language on the web page: """ Because you were referred by our special ...
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Overall Rating:Store Rating: 1.0
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Worst Internet seller that I have ever dealt with - by far!!

by drpettigrew , Dec 02 '05
I purchased an 8 MM tape cleaner from Buy.com via the Internet. When the shipping charges appeared on the screen, they showed slightly over $5. The total charge shown also reflected this shipping charge and the price of the tape. I did NOT select any ...
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Overall Rating:Store Rating: 2.0
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just another honest review

by msaloha , Apr 26 '02
I went to Buy.com to purchase the iriver slim-x mp3/cd player. It's a couple hundred bucks, no big deal compared to the thousands others seem to spend.
I found that the ratings at buy.com were pretty high so I decided to make my purchase there....
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Showing 106-120 of 1,299 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 87 Previous   Next

Read Surveys Where do surveys come from?
Showing 106-120 of 2,176 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
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Overall Rating:Store Rating: 5.0
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Mar 04 '05

I can easily search the site for the products I am looking for. Prices are always competitive. Delivery is always on time.
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Overall Rating:Store Rating: 5.0
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Mar 04 '05

I have been ordering from BUY.com for over a year now both in my job capacity and personally and I will continue to do so as long as their standards and responsiveness remain the same.
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Overall Rating:Store Rating: 5.0
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Sep 03 '05

Good product selection, excellent prices and quick delivery.
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Overall Rating:Store Rating: 5.0
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Sep 03 '05

prices are excellent and shopping is easy with easy checkout
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Overall Rating:Store Rating: 5.0
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Sep 04 '05

Most excellent, when I was confused I had immediate responce. Great selection
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Overall Rating:Store Rating: 5.0
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Sep 04 '05

Excellent retailer. Awesome prices. Speedy delivery.
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Overall Rating:Store Rating: 5.0
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Mar 04 '05

I ordered on Tuesday night and the monitor arrived Friday afternoon, which was much quicker than I expected!
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Overall Rating:Store Rating: 5.0
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Mar 04 '05

Very satisfactory, will shop there again.
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Overall Rating:Store Rating: 4.0
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Mar 04 '05

I've always had a good experience visiting this site.
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Overall Rating:Store Rating: 4.0
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Mar 04 '05

First I purchased a PC TV tuner card from Buy.com. I quickly received the correct product. The product didn't work and had to be returned. Buy.com's customer service was excellent, and they quickly refunded my money. I then purchased a hard drive. Two weeks have passed, and I still have not received the product. Apparently, Buy.com has used a company called APX to ship the hard drive. APX has a very poor system of package tracking, and inquiries with the company never got a response. I have a very high opinion of Buy.com, but they should stop using APX, and only ship via UPS, FEDEX, USPS, DHL or Airborne Express.
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Overall Rating:Store Rating: 4.0
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Mar 04 '05

Ordered parts, company shipped promptly, received in two days, no issues.
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Overall Rating:Store Rating: 5.0
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Sep 04 '05

All of my many experiences with Buy.com have been excellent.
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Overall Rating:Store Rating: 5.0
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Sep 04 '05

I received a great price and extremely fast shipping. I have purchased from Buy.com before and they have never let me down.
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Overall Rating:Store Rating: 3.0
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Sep 04 '05

The USPS link did not work properly. Buy.com has probably nothing to do with it, but it always showed me that the tracking number was not in the system inspite of the SD card being shipped.
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Overall Rating:Store Rating: 5.0
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Mar 04 '05

I have been shopping at Buy.com for several years and have always received excellent service. On the rare occasion when I have returned items there were absolutely no problems.
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Showing 106-120 of 2,176 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next



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