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by stevencf , Dec 05 '03
Good stock, fair prices... Horrible horrible horrible customer service!! From now on out I will try to avoid buying from them at all costs, and I would suggest that you give serious consideration to their lack of Customer Service (should we call it ...
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by cjw24 , Jan 24 '07
Here is my story... I bought a digital picture frame as a present for my mother from buy.com on Dec 29. Immediately after I ordered it, I realized that it was not the kind my mother was looking for. So I tried to cancel my order. Literally within ...
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by phodographer , Feb 08 '06
..... Update ...... There are problems with Buy.com that primarily relate to their customer service. I would define it primarily as easy to reach, but barely helpful, and in some cases completely lousy customer service. If there is no problem with your ...
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by tarunmen , Dec 17 '05
I have been a frequent customer of Buy.com for more than 3 years. Anything or almost everything is available on their website and at very reasonable prices. But now there are many other similar sites have come up and Buy.com might not be the cheapest. ...
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by gottleib , May 10 '07
I'll make this as brief and objective as possible: Buy.com advertised a Kingston 2gb SD memory card for $4.95 after rebate, limit of two. On 03-19-2007 I bought two, and everything seemed fine. One arrived, along with an invoice for two. We began a ...
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by kongfah , Nov 20 '06
I order 1GB USB flash from Buy.com around the end of October thinking that I had scored a great deal. Two weeks had past and I did not receive it. Checking on the FedEx ground tracking number from Buy.com, the product had already delivered to my address ...
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by mikefleege , Apr 20 '03
Sent me a cordless phone which wouldn't hold its charge. Wouldn't take back defective product because I did not have the original packing. Also they charge $9.95 to talk to a live customer service person. What a...
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by chrissz , Dec 08 '06
Do yourself a favor and go to Newegg.com right now. I ordered an iPod Nano one evening that was listed on Buy.com's web site as "In Stock". The next morning, my credit card was charged. I assumed from this that my item had been shipped, or at least ...
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by bijuchac , Oct 19 '06
I was a big fan of Buy.com until I realized how bad their customer support is. I have been buying online for years and this is the first time I had to go through this. I ordered a GPS system from Buy.com. They shipped in the next day and I was supposed ...
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by sglh , Dec 09 '04
I ordered a Logitech PS/2 Steering wheel from Buy.com on 10/28, it was due to me by 11/4. It never arrived. The company policy requires you wait 13 business days before you can file a lost claim. I did that on 11/12 (in the interim, I had the shipping ...
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by morganbaughman , Nov 09 '07
I ordered a Plantronics Voyager 520 headset from buy.com on 10/8/2007. The product arrived on 10/15. My callers noticed a lot of feedback on their end, and my end seemed to have a lot of static. Other people with Voyager headsets didn’t not seem to have ...
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by sgtjimmy , Apr 16 '02
I've found some great deals at Buy.com IN THE PAST. Items priced much cheaper than other online e-tailers or regular retail shops. But I've recently had an experience which has left a bad taste in my mouth and I believe is a failure in their part. In...
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by hcrawley671 , Jun 05 '04
I recently purchase through Buy.com a Harmon Kardon AVR 230 Receiver. Although the web site purchase went fairly smooth, it was the after the sale process that I was most disappointed in I placed my order on the 27th of May, and got confirmation of the ...
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by masterrom , Dec 16 '02
I ordered a memory board for a computer on 11/8/02. It shipped on 11/11/02 and delivered to wrong place on 11/15/02. However, the error was with Fedex. I called Buy.com on 11/18/02 and found the rep to be very helpful. I explained I could not submit...
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by lord_almighty , Jan 16 '08
I placed the order for a Minolta 7Hi late tuesday evening. I selected next day delivery. The next day I had a message to call them for order confirmation. I was not able to get back to them until the evening. The order then did not ship until thursday. ...
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Mar 04 '05
I have had many satisfactory experiences with Buy.com from the first time they went online
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Mar 04 '05
Good. Very fast shipping. Product arrived in good condition.
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Sep 17 '05
Overall good prices, but book packing is loose and leads to minor damage; ink cartridges are inferior.
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Sep 17 '05
A few days after placing my order the price of the item was redused but buy.com refused to adjust my purcahse price. In the future I will not order this type of merchandise from buy.com. I will go somewhere else.
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Mar 05 '05
I think that it is important to tell us exactly who will be delivering the item. The web site said USPS and it was delivered by fedex. I figured it out but was very unhappy when I thought it was USPS delivering because the delivery address uses a PO Box so we were concerned until the tracking number worked on the Fedex site.
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Mar 06 '05
easy to do business with. have purchased several things from buy.com, and all transactions have gone very well
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Mar 05 '05
Shopping for some time with Buy.com. Only problem is if they don't have an item in stock (when site says it's not in stock), it takes a very long time for them to replenish. Cancelled my order while waiting over 4 weeks.
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Mar 05 '05
Was able to find item quickly, and at a great price. Would definitely shop at buy.com again.
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Mar 17 '07
it is nice, i like it
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Jul 12 '04
ok I had a problem with add freight to the purchase and
could not backup to remove to the freight charges or
to reduce to free option. I had to cancel the order and place another order.
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Mar 05 '05
Good prices & fast shipping (except on backordered item)!
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Mar 05 '05
free shipping seems to mean slow shipping...prices and rebates excellent!
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Sep 26 '07
Web site stated the item would ship in 1 - 2 days, but after 5 days it had not shipped. I contacted the merchant, and the item shipped the next day.
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Mar 05 '05
Excellent seller.......................................
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Mar 05 '05
Very satisfied with selection, price, ease of doing business, and prompt shipping. I'll be back.
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