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buy.com

buy.com

Overall store rating:  Store Rating: 3.5
Reviewed by 3414 customers
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Showing 121-135 of 1,301 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 87   Previous   Next
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Overall Rating:Store Rating: 1.0
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Good stock, fair prices...horrible horrible horrible customer service!

by stevencf , Dec 05 '03
Good stock, fair prices... Horrible horrible horrible customer service!! From now on out I will try to avoid buying from them at all costs, and I would suggest that you give serious consideration to their lack of Customer Service (should we call it ...
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Overall Rating:Store Rating: 1.0
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Worst Shopping Experience I've Ever Had

by cjw24 , Jan 24 '07
Here is my story... I bought a digital picture frame as a present for my mother from buy.com on Dec 29. Immediately after I ordered it, I realized that it was not the kind my mother was looking for. So I tried to cancel my order. Literally within ...
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Overall Rating:Store Rating: 2.0
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Good prices, reasonably fast shipping - lousy customer service

by phodographer , Feb 08 '06
..... Update ...... There are problems with Buy.com that primarily relate to their customer service. I would define it primarily as easy to reach, but barely helpful, and in some cases completely lousy customer service. If there is no problem with your ...
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Overall Rating:Store Rating: 3.0
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Good Experince so far(Except for One Time)

by tarunmen , Dec 17 '05
I have been a frequent customer of Buy.com for more than 3 years. Anything or almost everything is available on their website and at very reasonable prices. But now there are many other similar sites have come up and Buy.com might not be the cheapest. ...
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Overall Rating:Store Rating: 1.0
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CRAP-LOUSY!

by gottleib , May 10 '07
I'll make this as brief and objective as possible: Buy.com advertised a Kingston 2gb SD memory card for $4.95 after rebate, limit of two. On 03-19-2007 I bought two, and everything seemed fine. One arrived, along with an invoice for two. We began a ...
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Overall Rating:Store Rating: 1.0
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Receive no shipment and Buy.com refuse my claim!

by kongfah , Nov 20 '06
I order 1GB USB flash from Buy.com around the end of October thinking that I had scored a great deal. Two weeks had past and I did not receive it. Checking on the FedEx ground tracking number from Buy.com, the product had already delivered to my address ...
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Overall Rating:Store Rating: 1.0
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Avoid. Terrible return policy

by mikefleege , Apr 20 '03
Sent me a cordless phone which wouldn't hold its charge. Wouldn't take back defective product because I did not have the original packing. Also they charge $9.95 to talk to a live customer service person. What a...
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Overall Rating:Store Rating: 1.0
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AVOID AT ALL COSTS! Horrible supply management, customer notification, and customer support

by chrissz , Dec 08 '06
Do yourself a favor and go to Newegg.com right now. I ordered an iPod Nano one evening that was listed on Buy.com's web site as "In Stock". The next morning, my credit card was charged. I assumed from this that my item had been shipped, or at least ...
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Overall Rating:Store Rating: 2.0
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Customer Service Response

by bijuchac , Oct 19 '06
I was a big fan of Buy.com until I realized how bad their customer support is. I have been buying online for years and this is the first time I had to go through this. I ordered a GPS system from Buy.com. They shipped in the next day and I was supposed ...
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Overall Rating:Store Rating: 1.0
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I would NEVER buy anything from them again. VERY FRUSTRATING, 6 weeks with no resolution

by sglh , Dec 09 '04
I ordered a Logitech PS/2 Steering wheel from Buy.com on 10/28, it was due to me by 11/4. It never arrived. The company policy requires you wait 13 business days before you can file a lost claim. I did that on 11/12 (in the interim, I had the shipping ...
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Overall Rating:Store Rating: 1.0
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Unacceptable Customer Service

by morganbaughman , Nov 09 '07
I ordered a Plantronics Voyager 520 headset from buy.com on 10/8/2007. The product arrived on 10/15. My callers noticed a lot of feedback on their end, and my end seemed to have a lot of static. Other people with Voyager headsets didn’t not seem to have ...
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Overall Rating:Store Rating: 2.0
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Don't Buy into their policies

by sgtjimmy , Apr 16 '02
I've found some great deals at Buy.com IN THE PAST. Items priced much cheaper than other online e-tailers or regular retail shops. But I've recently had an experience which has left a bad taste in my mouth and I believe is a failure in their part. In...
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Overall Rating:Store Rating: 2.0
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Invisible Customer Service/ Long wait on product delivery

by hcrawley671 , Jun 05 '04
I recently purchase through Buy.com a Harmon Kardon AVR 230 Receiver. Although the web site purchase went fairly smooth, it was the after the sale process that I was most disappointed in I placed my order on the 27th of May, and got confirmation of the ...
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Overall Rating:Store Rating: 4.0
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My experience was good...I got lucky.

by masterrom , Dec 16 '02
I ordered a memory board for a computer on 11/8/02. It shipped on 11/11/02 and delivered to wrong place on 11/15/02. However, the error was with Fedex. I called Buy.com on 11/18/02 and found the rep to be very helpful. I explained I could not submit...
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Overall Rating:Store Rating: 5.0
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GREAT PRICES and be very patient for your order to arrive.

by lord_almighty , Jan 16 '08
I placed the order for a Minolta 7Hi late tuesday evening. I selected next day delivery. The next day I had a message to call them for order confirmation. I was not able to get back to them until the evening. The order then did not ship until thursday. ...
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Showing 121-135 of 1,301 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 87 Previous   Next

Read Surveys Where do surveys come from?
Showing 121-135 of 2,176 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
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Overall Rating:Store Rating: 5.0
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Mar 04 '05

I have had many satisfactory experiences with Buy.com from the first time they went online
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Overall Rating:Store Rating: 5.0
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Mar 04 '05

Good. Very fast shipping. Product arrived in good condition.
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Overall Rating:Store Rating: 4.0
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Sep 17 '05

Overall good prices, but book packing is loose and leads to minor damage; ink cartridges are inferior.
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Overall Rating:Store Rating: 3.0
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Sep 17 '05

A few days after placing my order the price of the item was redused but buy.com refused to adjust my purcahse price. In the future I will not order this type of merchandise from buy.com. I will go somewhere else.
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Overall Rating:Store Rating: 3.0
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Mar 05 '05

I think that it is important to tell us exactly who will be delivering the item. The web site said USPS and it was delivered by fedex. I figured it out but was very unhappy when I thought it was USPS delivering because the delivery address uses a PO Box so we were concerned until the tracking number worked on the Fedex site.
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Overall Rating:Store Rating: 5.0
 
Mar 06 '05

easy to do business with. have purchased several things from buy.com, and all transactions have gone very well
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Overall Rating:Store Rating: 4.0
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Mar 05 '05

Shopping for some time with Buy.com. Only problem is if they don't have an item in stock (when site says it's not in stock), it takes a very long time for them to replenish. Cancelled my order while waiting over 4 weeks.
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Overall Rating:Store Rating: 4.0
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Mar 05 '05

Was able to find item quickly, and at a great price. Would definitely shop at buy.com again.
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Overall Rating:Store Rating: 5.0
 
Mar 17 '07

it is nice, i like it
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Overall Rating:Store Rating: 4.0
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Jul 12 '04

ok I had a problem with add freight to the purchase and could not backup to remove to the freight charges or to reduce to free option. I had to cancel the order and place another order.
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Overall Rating:Store Rating: 5.0
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Mar 05 '05

Good prices & fast shipping (except on backordered item)!
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Overall Rating:Store Rating: 4.0
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Mar 05 '05

free shipping seems to mean slow shipping...prices and rebates excellent!
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Overall Rating:Store Rating: 4.0
 
Sep 26 '07

Web site stated the item would ship in 1 - 2 days, but after 5 days it had not shipped. I contacted the merchant, and the item shipped the next day.
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Overall Rating:Store Rating: 5.0
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Mar 05 '05

Excellent seller.......................................
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Overall Rating:Store Rating: 5.0
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Mar 05 '05

Very satisfied with selection, price, ease of doing business, and prompt shipping. I'll be back.
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Showing 121-135 of 2,176 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next



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