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buy.com

buy.com

Overall store rating:  Store Rating: 4.0
Reviewed by 5002 customers

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Showing 21-40 of 1,404 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 71   Previous   Next
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Overall Rating:Store Rating: 1.0
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STAY AWAY - Fast to Charge, Fast to Cancel, Very Slow to Refund

by , Dec 22, 2010 Rated a Helpful Review
Buy.com has totally lost it since the last time I place an order with them over a couple of years ago (lucky for me, I have been finding better deals with Newegg and Amazon).  I placed an order for a griddle last Thursday evening around ...
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Overall Rating:Store Rating: 1.0
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BUY.COM RUINED MY MOTHER'S DAY PRESENT..WORST ONLINE EXPERIENCE OF MY LIFE

by , May 6, 2010 Rated a Helpful Review
It was one of my worst online experiences:  I bought a netbook for my mom around 7 am on may 5th, 2010, I explained to them that my mom lives out of the country and I wanted to get the netbook the latest by friday 7th because I was going out ...
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Overall Rating:Store Rating: 5.0
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Great Price and Fast Shipping...

by , Jan 18, 2010 Rated a Helpful Review
I purchased a Wacom Bamboo Fun Tablet from Buy.com on January 13th.  After my purchase I looked up the company and how they have been reviewed.  I saw that Buy.com has not received very good feedback lately and I started to panic.  I saw ...
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Overall Rating:Store Rating: 1.0
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Never buy anything from buy.com any more

by , Dec 22, 2009 Rated a Helpful Review
Buy.com sucks, and never try to buy anything from it if you have any schedule in mind. I learnt that lesson by ordering a gift for my child on 12/16/2009, for speedy delivery, I paid for the standard shipping. Their web site promised that the shipment ...
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Overall Rating:Store Rating: 1.0
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Discount Club Signup....Nuff Said

by , Dec 20, 2009 Rated a Helpful Review
Granted I'm no Rocket-Surgeon when it comes to marketing, but I do know that trying to scam your customers is a good way to avoid those pesky repeat customers. I had not bought from buy.com in a long time (so long I had to create a new account) and ...
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Overall Rating:Store Rating: 1.0
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NEVER AGAIN!

by , Dec 10, 2009 Rated a Helpful Review
Do not purchase anything from this website!By far the worst online purchasing experience I have made.  One week after placing an order that was to ship after 3-5 business days, I contacted customer service to check on the status of my ...
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Overall Rating:Store Rating: 1.0
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Giant waste of time. WARNING

by , Dec 8, 2009 Rated a Helpful Review
First of all I ordered a XBOX 360 from Buy.com and it took 3 days for them to at least say it was shipped (which it was not). After receiving that email I clicked on the UPS tracking number(1ZX8X92303407699291)and it linked me the the UPS site. The site ...
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Overall Rating:Store Rating: 1.0
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The absolute worst online experience I have ever had

by , Dec 8, 2009 Rated a Helpful Review
The worst online experience EVER. I gave them a try, what a mistake! Very misleading, may have really been a scam. DO NOT BUY.COM. I do a fair amount of on line shopping and usually stick to the place named after a very long river or the place named for ...
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Overall Rating:Store Rating: 5.0
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Excellent value, shipping, and quality!

by , Oct 1, 2009 Rated a Very Helpful Review
I've had nothing but excellent experiences with buy.com, and I've made many purchases. I've bought a computer, memory cards, headphones, toys, an MP3 player, and a portable hard drive - to name a few.Even though I try not to make it the ...
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Overall Rating:Store Rating: 1.0
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Good initial order performance. Shipment was damaged, Wouldn't reship or give reduced price.

by , Aug 19, 2009 Rated a Helpful Review
"I should start with Buy.com is good if you don't have a problem. On August 13, 2009 I ordered a laptop at a good price. It shipped promptly and was tracked for delivery on August 17. On August 16 my thirteen year old grandson was visiting with the same ...
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Overall Rating:Store Rating: 4.0
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Poor customer service experience was remedied with follow up

by , Aug 3, 2009 Rated a Helpful Review
This is an update to my original review (below).   Since posting the review I was contacted by escalated customer support. They wanted to inform me they had changed their policy on restocking fees. They will no longer be charging ...
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Overall Rating:Store Rating: 1.0
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Very Bad!

by , Jul 28, 2009 Rated a Helpful Review
I will never buy another item from this company!  This company doesn't seem to understand the definition of customer service.  I placed my order on Sunday July 5,2009 and received a confirmation e-mail that my order had been "processed" and it ...
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Overall Rating:Store Rating: 1.0
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Inflexible and Inane Customer Service Policies

by , Jul 27, 2009 Rated a Helpful Review
I placed an order for a computer keyboard and a docking station on Buy.com. Since I'd ordered from them a few years ago, my old company address showed up. I edited the address, but it must not have saved the change -- I didn't notice the wrong ship to ...
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Overall Rating:Store Rating: 2.0
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Bad selling practices, they try to bleed you for every cent.

by , Jul 21, 2009 Rated a Helpful Review
<!-- @page { margin: 0.79in } P { margin-bottom: 0.08in } --> A recent complaint I wrote to buy.com...-------I used to like your site, but you have recently back-loaded the ordering process with so much nonsense that I no longer ...
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Overall Rating:Store Rating: 3.0
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Shipped open box and defective item and refund cannot happen before 20 days

by , Jun 7, 2009 Rated a Very Helpful Review
   I was looking for a digital photo frame to be given as gift to my wife. I am not in my city due to some work I am in a different place. I thought it will be a perfect gift when I go back to her. I did a lot of research and finally zeroed on ...
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Overall Rating:Store Rating: 1.0
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Will Never Shop At Buy.com Again

by , Jun 5, 2009 Rated a Very Helpful Review
I for one, will never place another order with Buy.com. I ordered a Sony ebook reader on 5/23/09 from Buy.com, to be shipped through J&R Electronics. Everything seemed to go fine during the checkout process. I used Paypal as my payment option and ...
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Overall Rating:Store Rating: 1.0
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Rotten...rotten...rotten

by , May 2, 2009 Rated a Very Helpful Review
Extremely poor packaging for shipping CDs and they won't honor claims for damage during shipment!!! I recently purchased the new Garth Brooks Ultimate Hits CD/DVD collection as a present for my nephew's birthday. This double disc set came shipped in a ...
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Overall Rating:Store Rating: 1.0
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Buy.com - NEVER again

by , May 1, 2009 Rated a Helpful Review
Buy.com is the worst place to buy anythingover 5.00. Ordered a laptop on 4-27 from them.  On 4-29 got an email they canceled the order due to address verification.  No calls, no emails nothing came from them, but according to them they ...
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Overall Rating:Store Rating: 1.0
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BEWARE OF BUY.COM!

by , Apr 1, 2009 Rated a Helpful Review
I went to BUY.COM to buy two ACER monitors that were advertised.  Using their online ordering process I tried to order the two monitors but it ended in an error before it completed.  I waited about 10 minutes and logged on to PAYPAL and checked ...
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Overall Rating:Store Rating: 1.0
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Absolutely the worst customer service!

by , Mar 23, 2009 Rated a Helpful Review
Ordered a noise reduction headset Sep 2008.  The site listed it as available to ship in 2-3 days.  Product was placed on backorder after I ordered it and got a confirmation.  They emailed me about every 3 weeks to tell me the product was ...
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Showing 21-40 of 1,404 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 71 Previous   Next

Read Surveys Where do surveys come from?
Showing 16-30 of 3,682 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Sep 15, 2013
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I got what I ordered, and it was as expected. I thought delivery was slow, but...
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Overall Rating:Store Rating: 3.0
 
Sep 13, 2013
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I have had this happen before. I realized that I hadn't received the...
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Overall Rating:Store Rating: 5.0
 
Sep 11, 2013
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I have never used Rakuten. They were very easy to use. I received everything...
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Overall Rating:Store Rating: 4.0
 
Sep 10, 2013
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overall satisfying experience
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Overall Rating:Store Rating: 5.0
 
Sep 10, 2013
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quick and easy to find what I was looking for. Good selection and fast shipping.
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Overall Rating:Store Rating: 4.0
 
Sep 8, 2013
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The experience was easy enough. Delivery was prompt.
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Overall Rating:Store Rating: 5.0
 
Sep 4, 2013
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Good and quick service.
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Overall Rating:Store Rating: 5.0
 
Sep 3, 2013
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Price was excellent. Easy to shop for and order and product arrived very...
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Overall Rating:Store Rating: 4.0
 
Aug 31, 2013
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The product was available at a most fair price. The checkout process was quick...
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Overall Rating:Store Rating: 3.0
 
Aug 30, 2013
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I ordered two items, one came right away and the other hadn't arrived in a...
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Overall Rating:Store Rating: 5.0
 
Aug 26, 2013
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Great experience at a great price!
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Overall Rating:Store Rating: 5.0
 
Aug 24, 2013
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I mistakenly purchased the wrong item. My order was cancelled in a timely...
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Overall Rating:Store Rating: 5.0
 
Aug 24, 2013
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Purchase was very easy to make -- all my pertinent data came up for...
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Overall Rating:Store Rating: 5.0
 
Aug 23, 2013
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Very satisfied
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Overall Rating:Store Rating: 1.0
 
Aug 22, 2013
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I got a refund instead of my order. When I ordered the same camera from Amazon,...
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Showing 16-30 of 3,682 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next