buy.com

I ordered Thomson Wireless GO 2.4 Optical Air Mouse and Full Size Keyboard Suite on 6/26/08, and here is my experience with dealing with the vendor. The item has been ordered via PayPal. * While ordering the item, buy.com failed to indicate that ...

I ordered a refurbished Xbox from Buy.com and received an email on 6/27 saying that it had shipped. I went to track the shipment with FedEx Ground via the link on Buy.com and it showed that the expected delivery date was 7/2. Well, 7/2 came and went ...

I ordered a PC from buy.com on Sunday. The following Tuesday I receive the same email, asking to supply a copy of my credit card and drivers license via FAX. I thought it was a scam, so I called them and apparently this is their policy. However, I am ...

WARNING: Tried to purchase a TV from Buy.com. Price in "Shopping Cart" was different than the price at "Check Out". Tried a few times, price always higher at "Check Out." Maybe they thought I wouldn't notice? Tried to call Buy.com Customer Service ...

I recently purchased a TV surge suppressor, power conditioner from buy.com (Belkin PureAV PF31). The whole experience was miserable. I ordered the product for 2-day delivery. The 4th day after I placed the order a company named SAIA wrote me a letter ...

I ordered an Antec BP350 computer power supply from Buy.com a few days ago. A little while after placing the order, I found a couple of bad reviews of the power supply on a different retailer's website. That spooked me and I tried to cancel the order. ...

They offer LOW prices and reasonable shipping charges. Sometimes the shipping is free. The BIGGEST problem is their shipping. It's the SLOWEST shipping I've ever had to deal with. It took 3-4 weeks for a product to get to my door. What is this.. the ...

Buy.com has the worst customer service of any online company, hands down. I went onto their site to order a computer and an associated Windows OS upgrade. The computer was advertised as free shipping. At checkout, I realized that the Windows OS ...

Horrible shipping. Took over 3 weeks to get to me...then the product didn't even work!!! Their "Customer Service" dept was non existent at best. From my scads of emails sent to them, I get form like responses and never even addressed my concerns.I tried ...

Pros: Inexpensive products Cons: Products are cheap, but they are very slow to update their current stock. Often, you will purchase an item that is in stock to find out later that it is no longer in stock and you must wait several days or even weeks ...

THEY HAVE THE WORST CUSTOMER SERVICE - BUYER BEWARE DO NOT USE BUY.COM. So here's my story, I go and buy a keyboard from them, where there is NO indication that the item I will receive is going to be a returned/open item. According to the website, I was ...

I am a regular on-line shopper and I have spent thousands of dollars on everything from computer hardware to Christmas gifts. Attempting to order something from Buy.com was by far my worst experience. I needed to buy a computer backup system and, after ...

DO NOT buy a gift (or anything else) from Buy.com! They have a ridiculously short return time, so if you hold on to your gift for a week or two, the recipient will not be able to return it if defective. My husband gave me a defective gift and we're out ...

This was the worst shopping experience of my life. I ordered a laptop computer they said was in stock. Two weeks later, I was wondering where it was, so I checked the order status on their website. It told me the order was "processing," which the site ...

I ordered a WII Bundle from Buy.com today. I used a credit card associated with my home address and had shipping set to deliver to my home address. Yet 8 hours after I placed my order I received an email asking I fax back an Order Authorization form ...

I recently decided to network two computers together and needed a new router. I didn't want to pay a bundle for one, so I went shopping online to find the best price. This is one time my frugal-ness may have came back to bite me. I came across a ...

Attempted to purchase a Weber Gas Grill totaling nearly $900. Item showed in stock at time of purchase. This was a corporate purchase, so we mailed a check. Buy.com cashed it, then sent notice that item was out of stock. Waited three months before ...

I placed an order on January 3rd. At the time, Buy.com's website claimed the product was IN STOCK. I got an e-mail a few days later saying the product was OUT OF STOCK. I waited for two weeks, then checked buy.com's website which once again said the ...

PROS: Compititive Prices CONS: Very Poor Customer Service I have purchased four times till now from BUY.COM , every time I was a happy customer. The products reach out on time with the exception of a day or two delay some times, but are always ...

I placed the order for a Minolta 7Hi late tuesday evening. I selected next day delivery. The next day I had a message to call them for order confirmation. I was not able to get back to them until the evening. The order then did not ship until thursday. ...