buy.com

I ordered a digital picture frame on 12/5/06. After receiving an email acknowledging the order on 12/5/06, I heard nothing further from them. I periodically checked their website and saw that the "order had been sent to the warehouse". Then 12 days ...

DON'T EVER PURCHASE FROM BUY.COM!!!! I ORDERED A TELESCOPE AS A CHRISTMAS GIFT FOR MY MOTHER ON 12/9/2006. SHE OPENED THE GIFT ON CHRISTMAS EVE ONLY TO DISCOVER IT WAS BROKEN. AFTER CHRISTMAS, ON JANUARY 2ND, SHE CONTACTED BUY.COM WHO TOLD HER SHE WAS ...

I purchased a Sony PSP from Buy.com because they were offering $20 off when you use google checkout. I attempted to contact customer service regarding a question I had about a return. I emailed them twice (the second email asked for a phone call). After ...

DANGEROUS NEW RETURN POLICY!! Buy.com quietly changed their return policy. You now have 14 days FROM WHEN THEY SHIP the item to apply for an RMA and ship it. Given that their estimate for budget shipping is 7-10 business days, this is now VERY risky. ...

I have been a customer of Buy.com for over two years now. Last year, their service was satisfactory until this December 2006. I ordered four books on December 1, 2006. The first two arrived on Dec. 5 and the third one on Dec. 9. The book that I ...

Buy.com is a large on-line retailer specializing in electronics, cd's, dvd's and related merchandise. On Dec 16th, I placed an order with them. I immediately realized I had made an error and wanted to cancel my order (I had used the wrong credit ...

I saw a listing for a HP 5940 photo printer for $55 on buy.com less a discount for using Google check out. I bought one. When it arrived it was clearly marked refurbished. Neither my order or the Buy.com web page indicated refurbished. I sent an ...

BEWARE! Buy.com has horrible customer service. My dad decided to buy my son a Britax Car Seat for Christmas. I was thrilled and wanting him to get the best deal. I found a good bargain for one on Buy.com. They even advertised free shipping so I thought ...

Look out for what appears as a good deal buying from Buy.com and using the Google checkout offer...you get trapped in the fine print and loose valuable consumer protections. I bought a WD hard drive and 3 days later the same drive was $30.00 less....I ...

This is the worst online store and I won't buy anything here again! I hope you will not make the same mistake as I did. I bought two items from Buy.com three ways ago attracted by their "good deal". In order to get $20 rebates for google checkout, I ...

I purchased a Webcam as a Christmas present for my brother. It arrived here in a plastic bag that had a piece of tape holding it shut. The webcam should have come in a box but at the very least, it should have been in a sealed bag. On the website, it ...

Long Story short: Buy.com will charge as soon as you order and they feel no compunction to actually communicate with you after that, whether they fulfill your order or not. LESS THAN REPUTABLE SERVICE. I ordered from Buy.com because they showed the ...

I had purchased a few items from Buy.com before, but the most recent purchase was just such a disaster that I won't ever want to buy from buy.com again. I ordered a hard drive from Buy.com and on their website, it didn't mention anything about this ...

Do yourself a favor and go to Newegg.com right now. I ordered an iPod Nano one evening that was listed on Buy.com's web site as "In Stock". The next morning, my credit card was charged. I assumed from this that my item had been shipped, or at least ...

I have ordered several thousands of dollars at Buy.com over the last few years, and have found their site to be reliable, and their shipping, packaging, and products to be excellent. I have even bought many rebate items and received every rebate (only ...

I order 1GB USB flash from Buy.com around the end of October thinking that I had scored a great deal. Two weeks had past and I did not receive it. Checking on the FedEx ground tracking number from Buy.com, the product had already delivered to my address ...

I was a big fan of Buy.com until I realized how bad their customer support is. I have been buying online for years and this is the first time I had to go through this. I ordered a GPS system from Buy.com. They shipped in the next day and I was supposed ...

To be honest, and up front about my review, I actually went into my review with a rather disgruntled approach, thinking that I wanted to give Buy.com a low rating. However, the more I thought about the site, the more I started to think that they might ...

As most of the other reviews I've read, it seems that when buy.com is good it is really, really good but when it is bad it is horrid. On the 15th I ordered a notebook computer opting for free shipping. The price was fantastic and ordering a snap. ...

After 3 weeks, I was informed my item would ship. Upon checking the tracking, I saw it had been delivered...to Pennsylvania. I live in Massachusetts. I contacted them about this, and have now been told 3 times, basically: there was a shipping error, the ...