HomeWeb Sites & Internet ServicesOnline Stores & Servicesbuy.com
buy.com

buy.com

Overall store rating:  Store Rating: 4.0
Reviewed by 4949 customers
Write a review
Subscribe to reviews on this store
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 261-280 of 1,404 reviews Page 1 ... 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 ... 71   Previous   Next
Date Rating
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

poor

by pbarenas, Jul 13, 2004 Rated a Helpful Review by the Epinions community
I ordered two items that were listed on their page as "in stock" via overnight delivery (paying extra for overnight). They shipped only one of the items. When I enquired as to why, I was informed that it takes time to confirm my payment method. When I...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Do you like exotic international customer service experiences? Order from blow.com!!

by bcpuckett, Jun 29, 2004 Rated a Helpful Review by the Epinions community
After having my laptop stolen, I quickly began shopping for a replacement. Buy.com appeared to offer me the e-shopper's holy trinity of (1) good price, (2) in-stock availability, and; (3) no sales tax. Completing my order late one Sunday evening so ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

A Total Freaking Nightmare

by smoovyg, Jun 25, 2004 Rated a Very Helpful Review by the Epinions community
I've bought from buy.com in the past with a minimum of hassle, having generally positive experiences. But after this go-round, I'll never be shopping there again. On June 14, I placed an order for some DVDs for my father as a combination father's ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

All my experiences with buy.com have been positive

by bab651, Jun 15, 2004 Rated a Helpful Review by the Epinions community
My experiences with buy.com have all been very positive. I recently purchase a Plextor 708A DVD writer, and delivery was so fast that I wasn't ready for it when it arrived. The drive was absolutely fresh, as it had firmware and on-DVD software versions ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

NEVER again, after 2 consistent years...

by karenhaydter, Jun 10, 2004 Rated a Helpful Review by the Epinions community
UPDATE It is now July 1 and, as you know, I've been trying to cancel this order. The status remains "Sent to Warehouse", as it has since I originally placed the order back on April 20. On Jun 14 I called buy.com again to let them know that I had not ...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Even when shipping goes wrong ... Buy.com comes through!

by dlstewart dlstewart is a Top Reviewer on Epinions in Online Stores & Services, Jun 7, 2004 Rated a Very Helpful Review by the Epinions community
It could have been a disaster. Usually I don’t write reviews about a store that has received so much Epinions feedback. However, when something goes so wrong ... it’s nice to report how Buy.com handled the situation. The ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Invisible Customer Service/ Long wait on product delivery

by hcrawley671, Jun 5, 2004 Rated a Helpful Review by the Epinions community
I recently purchase through Buy.com a Harmon Kardon AVR 230 Receiver. Although the web site purchase went fairly smooth, it was the after the sale process that I was most disappointed in I placed my order on the 27th of May, and got confirmation of the ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Great, until it's awful

by nicko7i, May 31, 2004 Rated a Helpful Review by the Epinions community
Until recently, I was a loyal buy.com customer of many years. It all came to an end when I ordered a Nikon 5700. Firstly, there was the misleading, if not fraudulent, language on the web page: """ Because you were referred by our special ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Dont bother, better prices and service are elsewhere!!

by tinasimber, May 18, 2004 Rated a Somewhat Helpful Review by the Epinions community
Buy.com is akin to Amazon, but they have much lower prices, however, this may not be a plus. On 4/21/04 I placed an order for Band of Brothers VHS which at that time, the website stated that they were out of stock but "product usually ships in 1-2 ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

TERRIBLE....DO NOT BUY FROM THIS COMPANY...NO CUSTOMER SERVICE WHATSOEVER!!!!

by golfer5555, Apr 28, 2004 Rated a Helpful Review by the Epinions community
If you are thinking about ordering from Buy.com, DON'T....Theirs is the worst customer service I have ever seen. The only way to communicate with them is via email, and it is an email within their own system that gives you no proof of when and if you ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

BEWARE! Service and delivery are terrible.

by zendog10, Apr 27, 2004 Rated a Helpful Review by the Epinions community
Overall satisfaction is rated F. In the future I will read the ratings for on-line vendors with more care and be happy to pay a few dollars more to get peace of mind and prompt delivery. The service stops once you place your order and they charge your ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Absolutely terrible. Don't order from them. Horrible experience ... will never order from them again.

by lurker2260, Apr 26, 2004 Rated a Helpful Review by the Epinions community
I ordered a Palm Tungsten C on April 6th, Buy.com claimed to have shipped on April 7th (and billed my credit card on April 8th). But as of April 26th, I have not received my order. On April 14th, when I inquired about the tracking number NOT working, I ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Absolutely terrible. Don't ever order from them.

by kurisuto, Apr 19, 2004 Rated a Helpful Review by the Epinions community
I placed an order with Buy.com, but their web site malfunctioned and didn't process the order. Buy.com doesn't have telephone support (a bad enough problem right there), so I had to send an email for help. They didn't get around to answering my email ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Low Prices and Free Shipping: I will be Back!

by Bryan_Carey Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Apr 14, 2004 Rated a Very Helpful Review by the Epinions community
Buy.com is an on- line superstore with a wide variety of products available for on- line purchase. This web service, based in Aliso Viejo, California, has an inventory that includes more than 1.5 million products, making Buy.com one of the largest ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Plenty of products and competitive prices - Buy.Com

by jps246, Apr 5, 2004 Rated a Very Helpful Review by the Epinions community
When I need something quick and (usually) cheaper than anywhere else, the first place I look online is Buy.Com. They offer an extensive selection of electronics, movies and music products. Products They offer items in various categories ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Awesome =)

by oneonta, Mar 26, 2004 Rated a Somewhat Helpful Review by the Epinions community
I have purchased many items at buy.com over the past 2 years and have never had a problem in any way.The prices are competitive and the special deals are amazing.Also alot of items offer free shipping.The budget shipping which claims 7-14 days is off,I...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Quick shipping, lowest price, great experience

by mickes, Mar 23, 2004 Rated a Helpful Review by the Epinions community
I ordered a universal remote MX-600 from the site, because they had the lowest price of all the places I looked. My order was placed around noon MST on Friday, and I paid for 2-day express shipping. After ordering, I read a lot of negative opinions about ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

The Online Insider Asks the Question -- To Buy.com or Not to Buy.com?

by bhweb22, Mar 13, 2004 Rated a Very Helpful Review by the Epinions community
I recently visited this site after looking through my list of reviewed .coms in epinions. I never reviewed Buy.com! This is a major problem for the man who calls himself the Online Insider! I remember buying CDs from Buy.com in the early days of ...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Customer Service is Lacking, but the price is cheap.

by Alena, Mar 9, 2004 Rated a Helpful Review by the Epinions community
I have been shopping with Buy.com for a couple of years now, I mainly buy DVDs from them since they are cheaper than just about every other site that I shop from, and they have almost everything that I want. Their free shipping is a bit slow, but hey ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Terrible! Buy.com is unethical and intentionally deceives customers about product availability

by fcoxavier, Feb 13, 2004 Rated a Helpful Review by the Epinions community
It is my impression that Buy.com intentionally deceives consumers claiming that items will ship in a given amount of time when in fact the items are on back order or discontinued. My story...I ordered an item on 02/06/04. Buy.com claimed the item ...
Read the full review
Showing 261-280 of 1,404 reviews Page 1 ... 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 ... 71 Previous   Next

Read Surveys Where do surveys come from?
Showing 196-210 of 3,629 surveys Page 1 ... 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 ... 100   Previous   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
Jun 26, 2012
(Show)

The only thing that would improve the experience (and this is a very small...
Read more
Overall Rating:Store Rating: 5.0
 
Jun 25, 2012
(Show)

Buy.com needs to be able to mail to P.O. Boxes! My paypal account is set up...
Read more
Overall Rating:Store Rating: 5.0
 
Jun 25, 2012
(Show)

no problems, parts in stock, received order in good shape on time
Read more
Overall Rating:Store Rating: 5.0
 
Jun 24, 2012
(Show)

It was a good shopping experience.
Read more
Overall Rating:Store Rating: 2.0
 
Jun 24, 2012
(Show)

easy prdering system, havent recieved anything yet.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 22, 2012
(Show)

I am not pleased with the quality of the services from this merchant as the...
Read more
Overall Rating:Store Rating: 5.0
 
Jun 21, 2012
(Show)

Love the e-mail with the tracking info in it.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 19, 2012
(Show)

Exactly as described! Thank you! Product difficult to find at other suppliers.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 19, 2012
(Show)

good
Read more
Overall Rating:Store Rating: 5.0
 
Jun 18, 2012
(Show)

Shopping at Buy.com was very easy and delivery was made very quickly. I will...
Read more
Overall Rating:Store Rating: 5.0
 
Jun 18, 2012
(Show)

I have always been more than satisfied with my shopping experience at buy.com
Read more
Overall Rating:Store Rating: 5.0
 
Jun 18, 2012
(Show)

Easy transaction.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 16, 2012
(Show)

Have bought many items from Buy.com. Always good prices,good quality, orders...
Read more
Overall Rating:Store Rating: 5.0
 
Jun 14, 2012
(Show)

Very Pleasant Experience. Wearing the product since it arrived. Very Pleased.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 14, 2012
(Show)

It was very easy!!!
Read more
Showing 196-210 of 3,629 surveys Page 1 ... 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 ... 100 Previous   Next