buy.com

I ordered an Xbox system, controller, and USB memory stick from Buy.com. While the controller and stick shipped within a couple days, the Xbox remained unshipped even though the site listed it as in-stock with 1-2 days to ship. I emailed them to ...

As a seasoned on line purchaser (hundreds made), including dozens of rebate purchases, I would advise extreme caution in dealing with Buy.com when lured by a rebate offer. My purchase of January 31, 2007 for which I had $100 in rebates coming, still has ...

I recommend that you NOT buy from BUY.COM, especially when there is a rebate involved. I purchased two memory products which were prominently advertised on BUY.COM as "Free After Rebate"; I filed all the paperwork correctly and in a timely manner, but ...

Buy.com delivered the correct products on time. However, when there were problems with 2 rebates, they refused to help. 1-On 01/31/07, I ordered a Connect3D 2GB Secure Digital card from Buy.com. The price was $50 and there was a $50 rebate offered at ...

Horrible, horrible, horrible. No phone support, took way too long for email support. Product was not near what was advertised and they would not take return without me paying for the return shipping. I have spent over a week just trying to explain ...

I ordered six items on July 9. One, the Case Logic VNC-15 laptop case (SKU 202778691) was listed as "Out Of Stock" or "Back-ordered" at the time. Despite all other items being In Stock, they came in 3 separate shipments...but that's not a big ...

Buy.com is another one of those companies which may be OK if nothing goes wrong. But if you have to deal with what passes for customer service there, you might not have a very good experience. I was making my 2nd purchase from them. On this item, ...

I have shopped buy.com for years. I have never had to return a defective product until recently and am appalled at their policy. My item was defective. I was told to ship it back to them. Once they receive the item, it would take 5-7 days for them to ...

Back in February of this year ('07), bought a 32" Hannspree LCD TV from Buy.com with the "hook" of a $150 rebate. I filled out the forms, send in UPC from box, sales receipt, etc., in the alloted time frame, and later received an email from Buy.com ...

Do not buy from this vendor if your need for the product is somewhat urgent and if you don’t want to risk tying up a couple of hundred dollars if they don’t ship. I had purchased an occasional book or cd from them and had no problems so thought ...

So i needed a digital camera to use for my vacation to the Keys down in FL. After searching and researching online for a decent price, i came across buy.com and was like ok this site has a good price and doesn't seem too shady. So i placed an order and ...

buy.com sucks big time - their customer service is the worst I have *ever* experienced from an online retailer in the 10 years I have been buying things over the internet. They frequently list things things for sale that they do not have in stock and ...

I ordered two hard drives from Buy.com. Both were in stock on their website at the time of order. Now 4 days later they have told me that they are now out of stock with no idea on when they will be back in stock. I called and the rep tried to up sell ...

Update Ok, I came home from a service call yesterday afternoon lo and behold! Inside my door was the box from Buy.com via UPS ground with the laptop in it! El-yay! What happened? The package actually left Buy.com on the 21st of ...

Below is the E-mail I sent to Buy.com after two very frustrating, and relatively painless things for them to do for me to correct these experiences... Just simply inexcusable... I wish I had checked out this, and other sites like this, before buying from ...

I'll make this as brief and objective as possible: Buy.com advertised a Kingston 2gb SD memory card for $4.95 after rebate, limit of two. On 03-19-2007 I bought two, and everything seemed fine. One arrived, along with an invoice for two. We began a ...

PATHETIC !! HORRENDOUS SERVICE I bought a Roomba from Buy.Com. Here are the issues I noted: FALSE ADVERTISEMENT: First of all, as noted by many others, the items was falsely advertised. They failed to state that the 2 pack Roomba is indeed 2 base ...

DON'T BUY FROM BUY.COM They sell Counterfeit electronic devices and when confronted about it they say they get back to you and never do. I bought a SanDisk Micro Cruzer 4.0 gig flash drive. There was a rebate on the drive of $40 dollars which I ...

I have been a Buy.com customer for more than six years, during which time I have purchased numerous products and have always been satisfied... Until my most recent order. Perhaps never contacting customer service had given me a false sense of security, ...

Short reply: If item page says in stock, don't believe it. Buy.com will also hold the order for multiple days to find out if they even have the item in stock or not. No email notice sent of the delay. Their customer service emails are cut and paste ...