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eBags.com

eBags.com

Overall store rating:  Store Rating: 4.0
Reviewed by 294 customers
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Showing 1-20 of 136 reviews Page 1 2 3 4 5 6 7 - View all   Next
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Overall Rating:Store Rating: 1.0
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horrible, never again

by vanamarie, Dec 21, 2012 Rated a Somewhat Helpful Review by the Epinions community
WHAT AN AWFUL COMPANY.. THEY SENT A COMPANY WIDE EMAIL SAYING "ORDER TODAY AND GET YOUR ORDER BY 12/24" - NEEDING A LAST MINUTE ITEM AND NOT WANTING TO GO TO THE MALL, I BIT.. mistake.. now they are telling me that it will not deliver until AFTER 26th ...
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Overall Rating:Store Rating: 1.0
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I got a lot of apologies - not a lot of action. Completely inept.

by bgiconsult, Jun 15, 2012 Rated a Somewhat Helpful Review by the Epinions community
eBags Canadian orders are handled through BorderFree.net (Amazon.com won't ship it to Canada and Amazon.ca doesn't carry it) and it costs $14.95 for standard mail shipping plus $2.55 duty and $5.08 tax (yes we Canadians get screwed when we buy online - ...
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Overall Rating:Store Rating: 5.0
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Great bags offered with guarantee delivered relatively quickly, very good and straight forward customer services.

by safehome, Jul 15, 2010 Rated a Helpful Review by the Epinions community
Great products and customer service.  Whenever I've purchased a product with them they've been great about returns, particularly if there was a problem with the product.Even if I've changed my mind, if I informed them in time they've not even ...
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Overall Rating:Store Rating: 1.0
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Never, never again!

by mckay55, Jan 6, 2010 Rated a Somewhat Helpful Review by the Epinions community
I used Bing cashback to access the site.  I found the bag I wanted for a few dollars cheaper.  I then found a second bag that was on sale for $29.99.  I clicked to add it to my cart.  It came up $49.99.  I thought I had seen it ...
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Overall Rating:Store Rating: 5.0
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Excellent, even better than expected

by leeannwriter, Jul 24, 2008 Rated a Somewhat Helpful Review by the Epinions community
In preparing for back to school I shopped online to find backpacks for my three kids. My 'tween age daughters wanted Jansport backpacks, one in a style that other sites listed as not available. I visited many sites ranging from online shopping sites ...
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Overall Rating:Store Rating: 3.0
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I have some concerns about this company.

by octopus45378, Jan 6, 2008 Rated a Helpful Review by the Epinions community
I believe e-bags online store has a tremendous selection of bags and I appreciate the fact that there are always detailed descriptions of the merchandise, particularly the size. Photographs also show clearly what the items look like by themselves and on ...
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Overall Rating:Store Rating: 3.0
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Hassle free returns? Not at Ebags..

by darkside9923, Dec 20, 2007 Rated a Helpful Review by the Epinions community
I was looking for a camera bag for Christmas and after finding what I was looking for on Ebags I decided to order. The price was higher on Ebags then a competing website and ebags supposedly has a 110% Price match. I called to do the price match and I ...
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Overall Rating:Store Rating: 5.0
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eBags.com: I'll Never Hunt for School Bags Again

by pippadaisy, Nov 16, 2007 Rated a Very Helpful Review by the Epinions community
Don't ask me how, but my daughter burns through at LEAST one school bag a year. This year, I was bound and determined to get her (and her younger brother heading to kindergarten) bags that would make it at LEAST until June, and hopefully, beyond. A quick ...
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Overall Rating:Store Rating: 5.0
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Great selection and service

by trixie27, Nov 3, 2007 Rated a Helpful Review by the Epinions community
I use eBags A LOT! I've bought several bags, luggage, and packing and travel accessories through eBags many times. Selection: They have a great selection. Some of the lines they carry are not available anywhere in my area. They have a great ...
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Overall Rating:Store Rating: 2.0
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They didn't ship the item and then acted like I was stealing from them

by allimarie, Sep 15, 2007 Rated a Very Helpful Review by the Epinions community
In August, I placed an order online with eBags for 4 Jansport Super Break backpacks. I received a shipping notification along with a tracking number. All four backpacks had the same tracking number, so I assumed they were being shipped together. When ...
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Overall Rating:Store Rating: 2.0
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Sold Me A 3 Year Old Backpack!

by whargoul7, Aug 30, 2007 Rated a Somewhat Helpful Review by the Epinions community
I recently purchased a Gregory Whitney backpack from ebags.com using Google Checkout. The website offered the manufacturer’s sizing information, the price was outstanding, the transaction went smooth, and shipping was extremely fast. However this is ...
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Overall Rating:Store Rating: 1.0
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Terrible - awful. Promises made that did not deliver.

by mirenner, Aug 13, 2007 Rated a Somewhat Helpful Review by the Epinions community
Terrible (and quite frankly I'm not that picky). Will never shop here again. I ordered two backpacks for my high school students. The promised date on the email confirmation was 8/9/2007. No confirmation email at that point, so I called customer service ...
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Overall Rating:Store Rating: 5.0
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Great experience with eBags.com

by sacmacuser, Jul 30, 2007 Rated a Helpful Review by the Epinions community
I have bought 8 different luggage items from eBags.com over the last 14 months and the service has been very good. The one time they made a mistake (which was in my favor) they handled it smoothly. The mistake was sending me two Dakon backpacks, when I ...
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Overall Rating:Store Rating: 1.0
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Poor Customer service at Ebags.com

by golf_hawaii, Jun 8, 2007 Rated a Somewhat Helpful Review by the Epinions community
I shop online on a regular basis and have had pretty good luck in the past. I always look for sites who have good customer service ratings and a liberal return policy (just in case). This is the first time I have bought any sort of luggage or travel ...
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Overall Rating:Store Rating: 5.0
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Above-and-beyond, exemplary Customer Service!

by yasij, Apr 25, 2007 Rated a Helpful Review by the Epinions community
Back in December I purchased a discounted piece of luggage from eBags. Over the course of 4 months, this item just fell apart. Normally I expect some wear and tear on luggage, but this was exceedingly bad. I left a review on eBags for this item, ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE CUSTOMER SERVICE. HORRIBLE SHIPPING. HORRIBLE RETURN POLICY.

by embm, Apr 2, 2007 Rated a Helpful Review by the Epinions community
HORRIBLE, HORRIBLE, HORRIBLE. I ordered a fairly expensive bag from eBags (cost over $150.00) and paid for expedited shipping. The wrong item was shipped. I called eBags that day and requested the correct item be shipped and that a return be ...
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Overall Rating:Store Rating: 1.0
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Horrible customer service!

by kmcb, Jan 3, 2007 Rated a Helpful Review by the Epinions community
Years ago I ordered two gym bags from ebags and had a good experience, based on that I ordered a suitcase from them for Xmas 06 for a gift for my m-i-l who was leaving on a vacation. After I placed the order I noticed that ebags had messed up the ...
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Overall Rating:Store Rating: 1.0
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Promise of price matching offer is not legit at ebags.com

by memin, Aug 17, 2006 Rated a Helpful Review by the Epinions community
Placed order for item which eBags price matched from another site. Was called 3 days later and told that order could no be processed because of the low price they originally matched. This, after we had already been given an order number...
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Overall Rating:Store Rating: 2.0
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You can find it cheaper elsewhere. Don't fall for their price match lie

by dmprisk, Aug 8, 2006 Rated a Somewhat Helpful Review by the Epinions community
The only reason I even ordered from them was because they "say" they have a 110% price match. I found the items cheaper even with tax and shipping on 3 different websites, but thought, gee, they say they will price match. So I ordered from ebags and when ...
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Overall Rating:Store Rating: 1.0
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I would never order anything from eBags.com

by kchea, Jan 12, 2006 Rated a Helpful Review by the Epinions community
Beware when you shop at eBags.com. I ordered two bags on Saturday, and another bag on Sunday. I need all three of them before Friday, so i expedited the shipping (paid extra cash for UPS 2-Day Air). By the way, as their winter sales deal, the GROUND ...
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Showing 1-20 of 136 reviews Page 1 2 3 4 5 6 7 - View all Next

Read Surveys Where do surveys come from?
Showing 1-15 of 163 surveys Page 1 2 3 4 5 6 7 8 9 10 11 - View all   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
May 7, 2013
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I was very pleased with the swevice
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Overall Rating:Store Rating: 5.0
 
Mar 27, 2013
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L made my purchase via the internet. The site was easy to follow. I had no...
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Overall Rating:Store Rating: 5.0
 
Feb 24, 2013
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Very sastified with the product. this is my first shopping experience with...
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Overall Rating:Store Rating: 5.0
 
Dec 30, 2012
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This was my first time shopping in ebags.com. I purchased a bag as a gift. It...
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Overall Rating:Store Rating: 5.0
 
Dec 24, 2012
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just as promised
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Overall Rating:Store Rating: 5.0
 
Sep 1, 2012
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I've purchased 3 handbags from eBags.com. Pleased with every aspect of...
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Overall Rating:Store Rating: 5.0
 
Aug 27, 2012
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E-bags is an excellent company to do business with. While the recipient of the...
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Overall Rating:Store Rating: 3.0
 
Aug 25, 2012
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I would shop with them but only because it was the only place I could find the...
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Overall Rating:Store Rating: 5.0
 
Jun 23, 2012
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The only reason I wouldnt use again is because they dont ship to United Kingdom...
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Overall Rating:Store Rating: 5.0
 
Jun 13, 2012
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Very quick.
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Overall Rating:Store Rating: 5.0
 
Jun 1, 2012
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Good Experience.
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Overall Rating:Store Rating: 5.0
 
May 24, 2012
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This was one of the BEST online shopping experiences I've ever had. My...
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Overall Rating:Store Rating: 5.0
 
May 20, 2012
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Bags arrived in good condition except for some glued-on parts were pealing. But...
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Overall Rating:Store Rating: 5.0
 
Apr 30, 2012
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Very efficent
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Overall Rating:Store Rating: 4.0
 
Apr 22, 2012
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excellent service and a very good price. recieved the pocketbook within 5 days...
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Showing 1-15 of 163 surveys Page 1 2 3 4 5 6 7 8 9 10 11 - View all Next