ecampus.com

I recently purchased a large order of books from eCampus. The prices were great and received all books in great condition, right on time. I will order from them again in the future and think they offer great prices and really impressed me with their service.

Ordered books 6/8/06. Charge card charged on 6/8/06 when books shipped. Called on 6/15/06 to say books did not arrive. Company told me to wait until 7/7/06. Called on 7/12 to say I did not receive books. Company issues a trace and tells me I have to wait until 7/26/06. BASICALLY, COMPANY GETS TO KEEP MY MONEY FOR 50+ DAYS WITHOUT DELIVERING PRODUCT. This is a high volume shipper, however, they cannot get results from a trace placed on 7/12 until 7/16/06. DO NOT ORDER FROM THIS COMPANY.

This website rocks! They are the cheapest place to buy my textbooks 90% of the time. They also have a good selection of apparel and DVD's too. I have ordered from them about a dozen times now and always had good service. I do recommend using the UPS Ground shipping option instead of the free US Postal Service shipping. It is only a couple bucks more and MUCH faster- well worth it. I highly recommend this site for college students like myself or anyone else on a tight budget. Peace

Ordered 2 books; paid decent prices but high shipping. Rec'd one book on time (but not too fast). Waited on the other...waited...waited. Finally contacted Customer Service... only to find out that they couldn't find the book (some excuse about losing a supplier). They never contacted me about this. They said they had no idea when they would ship this book. I canceled the order and rec'd timely feedback on the cancellation. Won't use again.

London is a very busy city, and in some way is not suitable for living. in another word London is a city for doing business, studying,

I sent in my books using the pre-paid label. It seemed easy enough. Eventually, the online status said a check had been issued. After more than a month, I had not received a check. I contacted them and did not receive a response for over a couple of weeks. I then called them and they said it would be 12-14 weeks to send the check instead of the 4-6 weeks which was still listed on their website. They even acknowledged that they tripled the time that they had originally committed to. When I asked that they just ship the books back to me, they said they had probably sold the books. They had no explanation why they would have already sold the books and be unable to issue a check for them. I wish I had read the reviews here first to see how disreputable they can be.

I ordered two books. They split it automatically into two orders, and double charged me for shipping. Response from customer service was quick but no help whatsoever. Next time I'll shop at Amazon.

A RIP OFF DOES NOT PAY YOU FOR YOUR BOOKS. I SENT MY BOOKS OVER 3 MONTHS AGO AND STILL NO CHECK!!!! CUSTOMER SERVICE IS HORRIBLE AND LIES!!! DO NOT TRUST THIS COMPANY!! ITS HORRIBLE!!!!!!!!!!!!!!!!!!!

please dont use the buyback program from ecampus! They will not give your your money in a timely fashion or AT ALL!!!!!!!!!!!! I hope this company goes out of biz because ripping off college students is pretty low!

I've used ecampus in the past and never had a real problem with them. My last two transaction have been horrible. I had two buybacks for textbooks. It took almost 3 months to receive payment for the first and it has been over 3 months for the second, and I still haven't been paid. I've sent numerous emails, but get no legitimate reason for the tardiness. Just bogus excuses about computer problems and things like that. This website has deteriorated rapidly. I don't know what happened, but I definitely wouldn't recommend ecampus to even my worst enemy.

I sent three like new books and was told I would be paid in 4-6 weeks. It's been 10 weeks and I still havent received payment. After a Google search it seems they have done this to alot of people.

Dont buy from marketplace.Ecampus takes no responsiblity for books lost.Dont order from the seller collegeshopnow.com you will never get the books. should screen your sellers daily.

eCampus' book prices are too good to be true! I definitely found lowest prices on eCampus & BiggerBooks websites - unfortunately neither site actually carries the books that they claim are in stock. They never let you know this, you have to ask, then just get a very vague "we will get your book for you, just have no idea when the due date will be". (Beware also of affiliate: BiggerBooks)

What a bunch of IDIOTS! I bought a book 3 weeks ago,my son has been so patiently waiting.Today I get an email from ecampus telling me they cant find the book and credited me a refund!GEE THANKS @HOLES WORSE SERVOUS EVER.

A horrible company that has atrocious customer service, provides damaged books and doesn't let you know when a book has been delayed in shipment unless you send multiple requests for information. I made the mistake of giving the company a second try after one bad experience. Stay away from these folks like the plague.