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by mdnitesky , Oct 26 '06
After just getting off the phone with another CSR, I am disgusted with this company and their service ethic. I ordered two books from them. The first book I was looking for was entitled The Sundance Reader. I looked it up on their site and purchased a ...
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by Mavin , Sep 23 '02
Yes, I got burned. I did fall for the hype. I bought a textbook at a good price but failed to decipher the shipping code.
I did not know that ecampus is a forwarder! They do not have stock.
I complained to customer service that...
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by lrristi4031 , Jul 20 '03
I ordered a set of 3 children's books, and one of them arrived damaged. Several of the pages were st ...
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by cubbie59 , Oct 27 '02
I only hope students have better luck ordering textbooks that I have had ordering 2 general books. The books I ordered were 2 fairly recent biography releases. Not a special order or hard to find book. But yet I've been waiting 23 days and still no...
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by uvaglen , Oct 25 '02
Terrible vendor... they don't meet their estimated shipping times. My books were supposed to ship in 24 hours. They ended up shipping 5 days later. Delivery was supposed to take 3-8 business days (this is After the 5 day delay). It took 12 business...
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by dhysong_dt1 , Apr 30 '02
Very impressive site with lots to offer. I ordered a book and a study guide for a night class I was taking. The order shipped as advertised via UPS the next day. It arrived on time and in good condition. I was able to check the status of my order on the...
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by coolsub1_dt1 , Jan 02 '02
i bought a book from ecampus.com and boy.... did it take long. first the ease of ordering is not much different from other stores. and customer support is horrible. the order status is not working.
but the real plague is the delivery time. this is...
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by delacruz6 , Apr 14 '03
Stay away. They don't have the merchandise that they list. Your order status will always say credit card processing. Even after 5 days.
They do not give you an order confirmation, cancellation or anything.
The only thing they can do for you...
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by diamente , Dec 21 '01
I ordered a book in October 2001 and it's website said it will takes 4 days to ship from NY to CA. I waited for about 10 days and still the book did NOT come. I wrote to them and tell them their shipping time is deceiving and I will not recommend them...
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by Kimmcponsi_dt1 , Mar 26 '03
I wish I had read the reviews before using them. I ordered 10 videos from them (very cheap) Ecampus claims that the videos are in stock, which they aren't. Then I am told by them that I only ordered 8 videos Which in that case I had to email them my...
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by jeankat , Feb 24 '02
A couple of years ago, I loved ordering from ecampus.com. They had a best textbook prices out of all the other online bookstores!!! They actually still have the lowest prices, but their service is horrible. They do not deliver the books on the...
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by brianala , May 05 '06
On November 3, 2005 I placed a buyback order with eCampus for some textbooks totaling $125.85. On November 5, 2005 I mailed out the box of textbooks using a printed label supplied by eCampus. On January 30, 2006 after not having received my payment, I ...
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by missjen , Dec 23 '08
Ecampus.com offers to buy your used books. On September 30, I mailed them 4 packages containing a combined total of 47 books, for which they gave me a total buyback value of $66.63 and an estimated payment time of 4 to 6 weeks. At the end of November ...
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by dc907 , Apr 19 '07
I placed an order for a textbook ten days ago. In my confirmation email message they said my order would be shipped within 2-3 days by UPS Blue. All excited, I canceled another order that I had placed with a different vendor. Instead of getting my ...
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by teragram66 , Aug 26 '09
I wish I had been more savvy and searched the Kentucky Better Business Bureau and some reviews for eCampus before selling them close to $170 dollars in textbooks. I have had nothing but dead-ends when dealing with their customer service department. ...
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