ecampus.com

FROM A SELLER'S POINT OF VIEW - I have never bought a book from ecampus, but I sometimes sell books on their Bazaar/Marketplace, and I have to say, it is the worst third-party website I have EVER dealt with. I completely hate ecampus, and often have ...

Ordered the book, not problem. They let me know when the order shipped and I got it when expected. The product was exactly what I had expected it would be - a book in perfect condition....

I usually do not care about shipping time with online purchases but for textbooks its important. I had a class that the textbook was not available in my campus bookstore. I looked online and couldnt find it. My professor suggested ecampus.com and luckily ...

This cut-rate bookseller generally got horrible reviews on Epinions. After I ordered I was concerned about the complaints from students who moaned about missing textbooks and delivery problems, but they got the book to me when they said they would with no fuss, muss, or bother.

I used e-campus.com to order my copy of Cleopatra's Wedding Present: Travels Through Syria because as far as I was concerned, their prices were what I was looking for; I'm on a budget and this was the cheapest rate I found. I'm of the opinion that you get what you pay for and I was satisfied. I got an e-mail for confirmation of my order, an update and shipping e-mail with a tracking number for the USPS because that was my preferred method of shipping. I'd use them again if for no other reason than their cheaper prices for books.

Ed Grover - 2004

Stay away from eCampus.com. Over three months ago I sent two textbooks to them. On their website it states that they received them and issued the payment. Yet to this day I received no payment. Contacting them is useless, as they never respond to any email communications.

Recently, I purchased a book from this establishment. It took forever to get the book. Basically, the free shipping takes forever. They even sent a fake tracking number to me to make it look they shipped the book on time; they eventually had to reship it.

Overall, the entire experience was a huge hassle. It wasn't worth it for me.

Ecampus.com sucks! I sold back two books to them, here it is 6 months later and no check. I am getting in touch with BBB. DO NOT SELL OR BUY FROM THIS COMPANY! I wish I would have checked here first before selling my books!

Terrible. I ordered a used book at beginning of semester to arrive 1/0. 1st week of February I have not received my order so I go to the website and my order has been cancelled with no notice. Now, I have to buy a new book to get my work done. Their lack of service is causing me to pay almost $40 more. Use one of the different services for used textbooks. EBooks is terrible. KC

Took the money, but no book. No response on complaint. Paid for a dictionary, received nothing. Do not buy anything from these guys.

Almost two weeks after placing my order at ecampus.com, I began to get nervous because not only had my book not arrived and I had gone two days of classes without the required text(I had paid the extra money for fast delivery), but they hadn't even charged my account yet! After submitting an inquiry about my order, I was told that due to a some change with their suppliers, they didn't have the book anymore, and there was no expected shipment date. They made no attempt whatsoever to notify of this fact, I had to contact them. The worst part of it is, the text I had tried to order is STILL listed on their webpage as being in stock.

DO NOT use this site if you need books for class.

Horrible company. Terrible customer service. Bad web interface. I ordered two text books eCampus said they had in stock. I requested expedited shipping to get them in time for class. After a week I checked their website which had no information on my order other than an order number. I wrote them and found they actually didn't have one of the books so they didn't ship the order. I received no response from them about the delay or their lack of inventory. I asked their customer service rep to cancel the entire order. Two days later they said the one book not in stock had been cancelled. I wrote back and said no, I want the entire order cancelled. The then confirmed that they cancelled the first book. I said no, the entire order please. They then wrote and said sorry, the other book just shipped today. What a surprise. I saw that coming a mile away. Their website still doesn't reflect and change in my order. eCampus is criminal. DO NOT USE THEM.

This is the second time I tried to order a textbook from ecampus.com and the second time I have swore I would never buy another book from them again. This time I mean it! The book I needed was $15.00 cheaper than my college bookstore but between the 2-3 business day time frame, the "I'm sorry, the supplier cancelled our order, so we cancelled yours" BULL@$^&...I won't buy from them again! Last year it took me a month for a book that was promised in 2-3 business days! What a horrible company and a waste of my time!

I first ordered from this site a few years ago, when I needed a book I couldn't find anywhere else. They shipped it out. Nothing extremely fast, but I got it, and it was what I needed, and it worked.

The second time I ordered from them was just recently. I placed an order with them on a Friday. Once again, their prices seemed reasonable compared to others, so that's why I chose them. Well, on Tuesday, a whole four days later, they email me to tell me that they do not have the book in stock. They offer to sell me another copy of the book, but for $20 more than I paid the first time. I will not shop at this site again.

My experience with ecampus.com is HORRIBLE. If you shop there, do not shop at the marketplace. I ordered my book on August 28, 2009, my credit card was not charged until September 6, and just received my book on September 10. No order confirmation or shipping information was sent out. The book condition is not as described, and can not reach customer service for help. If you call in, they have no customer service for their marketplace and you have to send in an email. So far I have sent in two emails in the last two days and have not received a receipt confirmation and no response.

I purchased books from e-campus August of 05 and received them quickly and in good shape. Encouraged by this I took advantage of their buyback program. I generated the buyback, boxed the books and shipped them on December 10, 05. I then patiently waited, no check. The site showed they mailed the check but no date of mailing. This was in February, 06. I e-mailed them and received the we're backlogged on our buyback program and it will be 10 to 12 weeks. Well it is now 7 months and still no check. After my fourth irate e-mail I get a response stating the check was mailed the 19th of May. Still no check at my door. This is the worst company I've ever dealt with and and should be put out of business, the buildings razed to the ground and then seeded with salt so nothing every grows there again.