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iFLOOR.com

iFLOOR.com

Overall store rating:  Store Rating: 3.0
Reviewed by 66 customers

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Showing 1-20 of 71 reviews Page 1 2 3 4   Next
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Overall Rating:Store Rating: 1.0
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We threw them out the door, you should too.

by , Nov 11, 2008 Rated a Helpful Review
We attempted to purchase flooring products.  We got an estimate that seemed way high.  I found product online for much less money (1/3 of iFloor price).  The salesperson who was helping us left in the middle of our back & ...
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Overall Rating:Store Rating: 1.0
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Incompetent when ordering, dishonest after. Scamming wherever possible.

by , Nov 20, 2007 Rated a Very Helpful Review
Don't get me wrong - the sales and customer service had always been courteous (except for 1) before and after the purchase. However, being nice doesn't equate to competency, efficiency, or honesty: quite the opposite in fact. Ordering I first ...
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Overall Rating:Store Rating: 2.0
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iFloors OKay, Westhollow =Garbage

by , Sep 26, 2007 Rated a Helpful Review
After shopping locally and doing some research, I was ready to buy my laminate wood flooring when a neighbor suggested I check iFloors for a lower price. I was able to find the same flooring at a cheaper price plus some incentives that the site was ...
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Overall Rating:Store Rating: 5.0
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Great Customer Service! Great Order Processing! Great Delivery!

by , Nov 13, 2006 Rated a Very Helpful Review
I recently purchased over 700 sq. feet of Pergo Accolade Bedford Cherry and accessories for a self-installation from iFloor.com. The process could not have been ANY easier! From the knowledgeable staff (both at the 800# and the Live Chat) to the ease of ...
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Overall Rating:Store Rating: 1.0
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I would not recommend this company to my worst enemy.

by , Nov 1, 2006 Rated a Very Helpful Review
My husband and I ordered bamboo flooring from ifloor.com. Because we had some questions, we ordered by telephone instead of online. The trucking company engaged by ifloor attempted to deliver the flooring to our residence. The pallets of material were ...
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Overall Rating:Store Rating: 1.0
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Know your stuff before ordering from i-Floor!

by , Aug 24, 2006 Rated a Very Helpful Review
I placed my order for Westhollow engineered wood flooring over the telephone in order to take advantage of i-Floor's expertise. I had measured the four rooms, included closets and hallways, so I was confident in my square footage calculations (825 SF). ...
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Overall Rating:Store Rating: 1.0
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Terrible... Extremely poor quality product

by , Jun 30, 2006 Rated a Helpful Review
In April 2006 I purchased Westhollow White Oak 3/8" engineered flooring. The product was delivered and there were several extreme pieces of color variation. My contractor was able to use those pieces under the refrig, under the beds, and in the ...
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Overall Rating:Store Rating: 1.0
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Sheer incompetence, too bad - they used to be good

by , Jun 11, 2006 Rated a Very Helpful Review
I have ordered from IFloor in the past but after two consistently bad experiences, I will never do so again. Why? In a word - quality. Somewhere along the line they stopped caring about whether their customers got decent-quality goods. Shopping for ...
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Overall Rating:Store Rating: 5.0
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fantastic, simple to use, great service, satisfied customers!!

by , Oct 5, 2005 Rated a Very Helpful Review
I had a fantastic experience ordering from ifloor.com. The website is so easy to use and informational. I especially liked the pictures feature and the background information on the company that we selected to purchase cork floor from. After the floor ...
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Overall Rating:Store Rating: 5.0
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Top notch A1 and completely satisfied!

by , Mar 10, 2005 Rated a Very Helpful Review
I just received the flooring I purchased from ifloor.com. In a word, I must say that my experience has been one of total and complete satisfaction. I read all of the other epinions before I decided to purchase through ifloor.com. Some people had great ...
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Overall Rating:Store Rating: 1.0
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easy to order, but dishonest after they get your money

by , Jan 21, 2005 Rated a Helpful Review
I wish I'd found these reviews before ordering because I ran into some of the same problems (after they get your money). I ordered hardwood flooring which was delivered damaged and unusable. The delivery person noted the damage (bent and split open ...
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Overall Rating:Store Rating: 5.0
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iFLOOR.com communicates well, and serves it's customers

by , Jan 3, 2005 Rated a Very Helpful Review
Initially, I was worried about dealing in any way with an internet company-- but iFLOOR eventually assauged my worries and I placed an order with them. The price was good, so I held faith for as long as possible. However, my online check didn't clear ...
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Overall Rating:Store Rating: 5.0
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One of the best shopping experiences I've ever had!

by , Dec 28, 2004 Rated a Very Helpful Review
My story starts off at a local flooring retailer. I had already chosen the right pattern, brand, and color of laminate flooring for my home, and had placed my order. After waiting a while, they informed me that the floor was out of stock-- even as ...
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Overall Rating:Store Rating: 5.0
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Two pleasurable shopping experiences with iFloor.com

by , Dec 17, 2004 Rated a Very Helpful Review
I've placed two orders with iFloor.com. I've already installed all the Harris-Tarkett flooring I purchased from them and it looks great. I constructed a 3-D geometric pattern with the 3 color finishes I purchased and even inlaid an 8-point compass ...
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Overall Rating:Store Rating: 1.0
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Just try and find "return policy" on the home page!

by , Oct 23, 2004 Rated a Very Helpful Review
I should have realized how much of a problem this was going to be when it proved near impossible to find a return policy or customer service statement on their website. (try it yourself, see if you can find how to return damaged goods or what their ...
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Overall Rating:Store Rating: 5.0
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iFLOOR.com saved my day, my vacation, and the potential for a disaterous move.

by , Oct 11, 2004 Rated a Very Helpful Review
My husband & I purchased a house that needs new flooring. Because we have 3 small children, we knew we didn't want carpet, or tile. We chose your [iFLOOR.com] to view flooring options, because friends of ours purchased flooring from it, 3 or 4 years ago ...
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Overall Rating:Store Rating: 1.0
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Quality Customer Service MISSING. STRONGLY RECOMMEND NOT USING THEM. Your money is better spent elsewhere.

by , Oct 8, 2004 Rated a Very Helpful Review
Hi, In short: Customer service => 0% In story: Basically I ordered Springwood Bamboo from Ifloor.com and the estimated shipment date to leave the warehouse kept getting pushed back. After reassurances from the agent that this would not be ...
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Overall Rating:Store Rating: 5.0
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I recently ordered approximately $4,000.00 of Mirage Hardwood Maple flooring and everything went smoothly.

by , Sep 9, 2004 Rated a Very Helpful Review
I recently ordered approximately $4,000.00 of Mirage Hardwood Maple flooring and everything went smoothly. The price was $6.55 per square foot, versus the $9.65 I was being quoted in retail stores. There was no tax and shipping was free due to a special ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE! The worst customer service ever.

by , Sep 3, 2004 Rated a Helpful Review
I ordered $2225.00 worth of bamboo flooring from ifloor. Everything seemed fine until.... The flooring did not arrive when expected on the 15th of August. I called up the company and was told "it should arrive on the 16 of Sept.". The agreed arrival ...
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Overall Rating:Store Rating: 5.0
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iFloor is a great way to buy flooring!

by , Mar 21, 2004 Rated a Helpful Review
Sometimes, home improvement projects take a long time to plan, budget for and execute. That said, it will be no surprise that the Pergo floor tiles that I had chosen for my kitchen were no longer available from traditional stores like Home Depot. Pergo ...
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Overall Rating:Store Rating: 2.0
 
Mar 17, 2006
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It was the order from hell. They did not ship complete and it took them 6 phone...
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