ice.com

I am no expert when it comes to jewelry, as my girlfriend would be happy to tell you. However, I am an expert when it comes to navigating through online stores. I've spent my fair share of online hours surfing and buying on cdnow, Amazon and various gift...

Pros: easy to use. great prices. tons of products.
Cons: actual shipping part was a bit confusing at least for me.

Attention all men. Well, attention all men who are thinking of proposing to their girlfriends. Before you nervously walk into your jewelry store located in the mall between Copeland Sports and Millers Outpost, take heed to seek out the wonderful (if...

Absolute junk -- buyer beware. I trusted this store because it advertised a special through my employer -- a major international corporation. Spent more than $300 on three items that turned out to be complete trash. Photos looked beautiful, nothing like ...

I shopped with Ice.com for the first time recently. I ordered a necklace I saw on their site. the necklace looks better than the picture on their site. I like it, so I am going to keep it and pay $19.00/month for the next 3 months.

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To Whom It May Concern, I recently ordered a gift for my girlfriend from Ice.com (I indicated it was a gift with the “is this a gift” option, even filling out a card to be included) and have had nothing but problems with it since. Order ...

The only time I buy jewelry is for gifts, so ice.com is great. The main reason for that is because everything I have bought from them has come very elegantly packaged. Also, I'm a last minute shopper and their delivery time is excellent. Their...

Looking for a special Christmas gift, I bought a pair of earrings at ice.com. I searched their site and found a pair of sterling silver earrings with black pearls in the center. As described at the site, the materials were of top quality. I purchased...

I bought a V-Day gift for my wife there based on a special they had running through my employer. The quality was OK, the price was good for the quality. I really did get exactly what I paid for and I was fully aware of the quality once I looked into the ...

Ice.com has always been an easy website to work with.  It provides detailed images and even some videos of the products. It will not leave you guessing at what you're buying.  One very helpful tool they provided me with was a set of plastic ...

I ordered a rather expensive pair of earrings from this site. The site described the earrings as "funky" and a "confetti" of beads. Also, the pictured showed the stones as brightly colored. The earrings that arrived were nothing like the picture or...

I love Ice. com and what they have offer. The prices and selection is incredible, as well as the payment options. However I am not satisfied with how there Customer Service Department treats people. I have had problems with every single order that I ...

I placed an order in November that was supposed to be billed over 5 months. Well, they decided to bill me the lump sum in May. They said they sent an email describing some kind of accounting problem, but I never received it. They were very rude and I had...

I ordered a Bulova watch from Ice.com on 12/10/03. On 12/14/03, I received an email saying my order had moved to their fulfillment center and was going to be shipped soon. Amazingly, on 12/18/03, I get another email simply stating that their stock for the item I ordered was depleted and they were canceling my order. Merry Christmas!!!!
It took them 8 days to tell me that they were out of stock and I wasn't going to get a Christmas present for my wife. Unacceptable!

I checked out Ice.com prior to purchase. Most of the consumer reviews I read were positive, and they have a highly satisfactory record with the Better Business Bureau. Knowing that, I went ahead with my order, even though I am usually skeptical about buying jewelry on-line. I am very pleased with purchase. Shipping was quick, item was nicer than pictured on site and expected, and for an unbelievable, terrific price. I used a coupon for a 20% discount, and on my budget, their monthly payment plan is great. The only downside is their shipping method. Although it is free, no signature was required, and FedEx just left the box on my porch, which I find to be very unsafe, especially for something like fine jewelry. Otherwise, I would certainly purchase from ice.com in the future.

I have overall, have been happy with Ice.com. One item I ordered was a green amethyst necklace, one of the most gorgeous I have seen. However, the chain that came with the necklace was very low-quality. considering I paid over $100 for the necklace, I thought that they would send a better quality chain. I don't even think it was sterling silver! Wal-Mart has better quality chains that this one! However, the pendant itself is stunning. Once I get a better chain for it, I'll be thrilled. This website has some fantastic deals every once in awhile, but oftentimes, you can find something else of better quality in a local store.