I ordered a customer embroidered Green Bay Packers jersey for my father-in-law. The web site said 2-3 weeks. So I ordered the 2nd day air delivery to make sure it would be in on time.
I am writing to tell you about how incredibly disappointing NFLSHOP.COM's customer service is. I ordered a Pittsburgh Steelers Roethlisberger women's premiere jersey in a large and had it shipped with ample time to be delivered before Christmas. I was ...
Horrible, Horrible customer service!! I ordered a jersey under their "guaranteed to get there" on December 18th. The jersey did not leave their warehouse until Dec. 26th. A little hard to get there by Christmas if you don't even ship it till ...
NFLSHOP.COM is the worst experience I have had with a store. We ordered two items, both were "in stock", when ordered. Once the order was submitted, the system said it would be 4 to 6 weeks for delivery. Not a problem, it was nine weeks to Christmas. ...
Here's an email that I sent to NFLshop.com today. The basic rundown is that I purchased two authentic jerseys from their online store. Why? I wanted the real deal. I wanted the best quality, the comfort of knowing that I did "the right thing" even if it ...
I had ordered a couple of times before from NFLShop.com. One time I received my whole order after a couple of weeks. The second time, I received parts of my order off and on for over two months. For some reason, I decided to place another order with ...
OOOHHHH This is THE WORST ONLINE EXPERIENCE I HAVE EVER HAD! As I type, I'm on hold with an nflshop.com operator (the 5th time I've called since I foolishly decided to shop here) and I'm sure she's just leaving me on hold out of pure maliciousness, ...
Horrible experience with nflshop. I ordered an item on December 16th. This meant about 9 days to deliver the item by Christmas. They had not even shipped the item by December 22nd even though their commitment is to ship within 2 business days. They ...
I apparently advanced ordered a Tony Romo girls jersey, although I do not recall anything saying it was an advanced order, on 11/23 for Christmas. Shortly after I placed the order the jersey was removed from the site. I was told because they are out ...
In November 2008 I ordered two items as Christmas presents - a Broncos jersey, and a Broncos sweatshirt - electing free shipping (since my order dollar value was large enough). A week later the jersey had shipped, but the sweatshirt had not - and ...
Ordered a chair for my husband for Christmas on 11/28 called to cancel on 11/29 due to their shipping policy told that they couldn't guarantee that it would be cancelled. Called back in on 12/10 told it would be cancelled. Received email on 12/12 the ...
I am in New Zealand, and have to pay a premium for shipping. I ordered a jersey, which arrived in a reasonable time. I ordered another, and eventually they changed the status to "shipped". After a couple of weeks, with UPS status set at "billing ...
I have had nothing but problems with my order from the NFLshop.com. I recently ordered a cornhole game and the tracking stated that it was damaged by UPS and discarded. Their customer service proceeded to tell me that they do not do 'replacement' ...
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