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by vadimio  - Top 500, Aug 30 '05
After waiting a few weeks for buy.com to receive new shipments of the Nikon 5900 digital camera, I decided to cancel my order because a special event was approaching that I wanted to be ready for with a digital camera. After searching for a few days I ...
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by im2late , Apr 18 '04
I first heard of Profeel.com while pricing a Canon A80 digital camera at some well known internet pricing engines. Profeel is an internet retailer that specialized in cameras, camcorders and accessories both common and uncommon. These include ...
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by cakid58 , Dec 02 '03
This company is what I expect in a superior retailer... great prices, reliable and secure shipping, and they have integrity. My experience...I wanted one of those new Sony miniDVD camcorders. I looked at alot of online vendors, and comments here on ...
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by danielsaddress , Jun 18 '04
I have found profeel to be an honest business that cares about its customers. However, I have had better experiences shopping online. Whether the difference is worth the price is up to you. Either way, I strongly advise people to order by phone instead ...
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by pitzy , Sep 10 '03
Making any purchase on the web or over the phone is cause for trepidation. Making an expensive elec ...
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by bruso7 , Jun 10 '05
I researched many companies before deciding to call profell. The phone rang only twice, and was answered with a pleasant voice announcing the company name, and how She could be of assistance today. We were off to a good start. My representative's name ...
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by videotactics , Oct 02 '03
I do freelance videogrpahy as a side job and when the time finally came to move up in cameras I chos ...
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by piecz , Aug 26 '03
I wanted to order a DMR-HS2 Panasonic DVD recorder based on opinions on this site and others. I cho ...
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by swisher45 , Mar 29 '05
My experience with Profeel was very good. I found Profeel by sorting through the highly rated on-line stores on Epinions. I am especially sensitive to on-line electronics vendors having had a pretty bad experience a few years ago (pressured into buying a ...
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by snurmo , Aug 30 '04
Profeel is an awesome online merchant - low prices, great quality and secure shipping. After doing a lot of research about online merchants and digital cameras, I decided to purchase the Nikon Coolpix 3700 since the manufacturer offered a $100 rebate. ...
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by islandboy2 , Jun 26 '04
THANKS PROFEEL!! I ordered a Fuji S7000 plus camera/memory package and got a very GOOD price on it, especially with the $100 rebate that expires at the end of June (one of the reasons I ordered). Profeel knocked even a few more bucks off the total ...
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by india5 , Dec 10 '04
.I was very apprehensive about ordering a camera from an online business. After reading and rereading reviews from the different sites I finally bit the bullet and ordered from Profeel.It was an amazingly flawless procedure. I ordered online on Sunday ...
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by saleenadam , Jun 12 '04
Well the last time I ordered from Profeel my experience wasn't too great and I posted a bad review for them. After seeing my online review they called me to apologize for the problems and gave me a gift certificate to make up for it, so I figured I ...
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by lasandri , Sep 28 '04
After reading reviews and being concerned about receiving a warranty for my camera that only works in parts of Mongolia, I decided to go ahead with Profeel and give it a shot. I did check up on them and it made me feel better that they were a member of ...
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by mcgurkj , May 15 '04
I ordered a Canon A70 digital camera from Profeel based on price, on free shipping, and on the excellent customer reviews I read-specifically about Profeel's service. I had a bit of a problem at first getting a confirmation from Profeel that my camera ...
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Jul 20 '03
i was nervous about shopping this merchant because in other reviews I learned that they called you bsck to confirm the order, and ask if you wanted any accessories. I was not looking forward to any high pressure sales pitches. But i was pleasantly suprised. I ordered the camera on a sunday, received the call on monday. She simply asked, do you want any accessories. No. Okay we will ship your camera out. The next day I revieved the camera. I was very pleased.
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Aug 10 '03
This was an easy and satisfying transaction, especially after getting burned last winter by another online merchant had made me wary of ordering online again. The morning after I ordered, I received a brief call from Profeel to confirm the transaction. The next day, my order arrived, much to my surprise. Everything was included, along with a bonus t-shirt.
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Aug 03 '03
We were very pleased with the purchase. A bit disappointed that they did not have a digital camera that we ordered but received the other two cameras that we wanted. We actually had the items sooner than we expected before the order was placed. Very satisfied with Profeel.
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Aug 02 '03
I received a partial shipment of my order by mistake. I called Profeel to let them know, and they returned my call the first thing the next day. They were both courteous and apologetic when they discovered the error. They immediately shipped the missing items express at their cost... no questions asked. Excellent company.
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Sep 19 '03
The product, a Fuji FinePix F700 Digital camera, was advertised to be in stock on the merchant's web-site, but was not. Merchant encouraged me to hang on repeatedly for 2-wk allotments as they were expecting another shipment. After 60-days of waiting, I cancelled the order. At least one email sent to the merchant inquiring about the status of my order was ignored. BAD experience with this merchant!
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Jul 17 '03
I had outstanding service from Profeel. I needed some special handling and they accomodated me very graciously. The order tracking did not work but the shipment arrived on the promised delivery date.
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Jul 28 '03
Profeel confirmed my order immediately by E-mail and followed up the next morning during business hours with a phone call. I was then able to ask their representative some questions about my order and also add something at a discount rate. My experience with Profeel was very positive.
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Jul 30 '03
No problems of any sort. Polite customer service and order processed very quickly. Very good experience.
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Jul 31 '03
My complaint has to do with the delay in receiving the product. I was told that it would arrive on a Thursday. When it did not arrive on Thursday I tried to call only to find out that the office was closed until Sunday afternoon. When I did not receive the camera on Friday or Sunday I have to admit that I was not very happy. I ordered the camera especially from you because you did have the lowest price and good reputation. But I never received the camera before leaving on our vacation to the Bahamas.
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Jul 27 '03
The purchase process was very smooth, and the confirmation call from Profeel was professional and courteous.
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Jul 12 '03
Placed order on-line. They called next day to verify order and shipping address. I requested US Mail vice UPS delivery since I was using a P. O. Box. Two days later, package arrived cross contry via Priority Mail. Great service, great product, great price. As an aside, all the other lower priced offers were on factory refurbished cameras, even though their advertising specified only new products. Profeel was the cheapest factory fresh supplier. No pressure to buy accessories. Nice clean operation.
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Jul 12 '03
Good experience. Camera I wanted was out of stock almost everywhere. They notified me imediately that it would be about 10 days before they got more in stock. The camera & accessories arrived within that time in perfect condition.
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Jul 21 '03
Profeel was very professional, very courteous and offered the best price for the camera that I was looking for. I would certainly feel comfortable shopping there in the future.
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Jul 12 '03
Ran out of the item when I order even though the website showed it as available. But they quickly informed me. Also they kept me informed all the time, even called me at home when the Canon was restocked.
As a whole, I'd say this has been a very positive experience and would not hesitate to buy from them again.
The package arrived in good condition and I have been very satisfied with this company. I would rate them 9 out of 10 or if you prefer A-.
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