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textbooks.com

Overall store rating:  Store Rating: 4.5
Reviewed by 705 customers
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Overall Rating:Store Rating: 5.0
 

Lowest price, faster than expected delivery, great condition.

by elizbetho330 , Jan 15 '08
After a bad experience with ecampus.com, I was pretty much forced to order a workbook for my Accounting I class that was listed as USED on textbooks.com. I knew I was taking chance, being that used a lot of the other sites I had looked at listed a used ...
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Overall Rating:Store Rating: 2.0
 

Very disappointing

by tualum03 , Jul 15 '09
I must say I was very unsatisfied with the customer service.  I received a quote for two text books and only received the money for one. It was stated to me that since I did not include the additional things the book came with i.e the CD, then I do ...
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Overall Rating:Store Rating: 5.0
 
A lot less expensive, great descriptions of textbooks with fast delivery!
by de9803 ,Aug 28 '09
After waiting seven weeks from my pre-order of the textbook, the college bookstore finally let me know that it had arrived. I went to the site and that is when I first learned the price. I had to purchase my last book for the semester but I did not want to pay that price. So I started comparing prices at different sites. Most sites did not have a picture of the book, which was a problem because I needed Volume I and there is also Volume II, and add to that fact that most sites did not have whether the book they had was Vol. I or II. I finally got to textbooks.com, found the book with a good picture of it and saying it was Vol. I. At textbooks.com, I paid $93.62, plus $11.99 s&h. At the college bookstore, it was going to be a total of $149.40.  I saved $43.79 by going to textbooks.com. The site was easy to navigate, description was clear with a picture, easy checkout, and I had my book in two days! I will be going back to textbooks.com for my future textbook needs. I would wholeheartedly recommend this site to anyone who is looking for textbooks.
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Overall Rating:Store Rating: 1.0
 
It was a very bad experience, I don't recommend them to anybody.
by madrededos ,Sep 13 '09
I sent my book in good condition and they told me that it was damaged and they were going to keep the book and if I want my money back I had to pay 13.00 more. It was very unfair. They didn't care about how much i spent for that book almost 80 dollars. I think they lie to me about the book was damaged to keep the book.
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Overall Rating:Store Rating: 5.0
 
The best college book store there is!!
by joshonick ,Jul 01 '09
I have been shopping at textbooks.com for about two years now and have purchased several books.  They have saved me so much money!!!  Their prices were literally half the price of my college's bookstore and usually around a third less than the other book retail stores.  Every book I have received from them has been like brand new (I always buy used); the shipping is free and they deliver quickly.  You can even sell some of your books back without the hassle of responding to buyers and such like other web sites.I highly recommend this company!!!  I promise you, that you will not be disappointed.  Let's put it this way...this is the only site that I have written a response for, so that's got to tell you something.  Take the hassle out of ordering college books with textbooks.com. 
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Overall Rating:Store Rating: 1.0
 
I was scamed
by indianjew ,Mar 28 '09
I was ripped off by textbooks.com

I shipped back my text for their guaranteed buyback, my text with the disk was packed and shipped by the UPS store here in Minot ND their number is (701) 838-7870.

They claim I didnt include the disk and wont give me a dime or my text so that I can resell it.

This is a con site you should not endorse
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Overall Rating:Store Rating: 1.0
 
terrible
by mparas ,Jan 06 '09
The book I ordered arrived on time. The problem came with my "guaranteed buy back". This company will not buy back books as promised-- when they arrive at their warehouse they provide an excuse not to reimburse the consumer.
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Overall Rating:Store Rating: 5.0
 
Used books are in excellent condition. Practically brand new! I would definitely recommend textbooks.com!!
by pinkladie79 ,Sep 04 '08

I ordered my books on a Tuesday and received them about 7 days later. Although I would of preferred for their arrival sooner, I was definitely satisfied. Not to mention it was FREE shipping and handling. I purchased two used textbooks but upon receiving them, they were in excellent condition! NO HIGHLIGHTING OR MARKINGS ON EITHER BOOK! PRACTICALLY BRAND NEW! My overall experience was excellent! They were easy to find and was glad that they had the books I needed! I saved $50. I would definitely recommend this website. Will be back next semester to buy my books for sure!

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Overall Rating:Store Rating: 1.0
 
Unsatisfactory!
by larkeyjj ,Sep 10 '08
Unsatisfactory!!!!

I purchased two books on 21 Aug 08 and never received them...(Obtw, I paid for the express shipping too). I double checked all my shipping data and it was all correct.

Over the last two weeks I could never get a status (because I had never received an email stating my status information). I had only received a confirmation email that the purchase was made.

After sending a request status email on the 8th of Sep, I could see my order had been cancelled!

I should have received an email stating TEXTBOOKS.com had cancelled my order.

I WILL NEVER TO BUSINESS WITH STUDENTSHOPPER.COM or TEXTBOOKS.COM ever again!
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Showing 1-9 of 9 reviews  

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Overall Rating:Store Rating: 3.0
 
Feb 25 '09

I received a textbook that was used but, it was did not have the necessary cd that came with the book that I need for my class. My class has already started so I am stuck at this point. There was also pages torn out that I needed for class assignment. Example forms that I will need to use as practice.... The book had been written in and highlighted throughout. Not happy paying what I paid and receiving what I got.
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Overall Rating:Store Rating: 5.0
 
Feb 25 '09

Great selection, order arrived quickly and as expected.
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Overall Rating:Store Rating: 5.0
 
Nov 17 '08

Efficient, on-time delivery. Good price.
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Overall Rating:Store Rating: 5.0
 
Mar 30 '09

Shopping at Textbooks.com was great i found everything with not problems.
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Overall Rating:Store Rating: 5.0
 
Dec 10 '08

I got what I asked for.
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Overall Rating:Store Rating: 5.0
 
Mar 30 '09

I can expect Textbooks.com prices to be significantly under my college bookstore, plus the selection is great and the shipment will be on time or early!
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Overall Rating:Store Rating: 5.0
 
Mar 19 '09

Found the books I needed and had a great buy back option.
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Overall Rating:Store Rating: 5.0
 
Jul 19 '09

I received my product in excellent condition as I ordered and it came in two days sooner than expected. Excellent service
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Overall Rating:Store Rating: 5.0
 
Mar 29 '09

Always a great experience!!
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Overall Rating:Store Rating: 4.0
 
Sep 13 '09

Through a site that gives a gaurantee buy back of text book, but nearly impossible to find out how to sell the book back after use while using their site!
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Overall Rating:Store Rating: 3.0
 
Apr 09 '09

I ordered two copies of the Textbook. I requested new books and received used books. I was dissappointed because these are medical texts, and I will be retaining my medical texts as references...and this was the first time I had ordered from this site. I called the customer service number provided and was given a 25% discount. For this reason, I will probably order from this sight again.
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Overall Rating:Store Rating: 5.0
 
Mar 16 '09

I did extensive research in finding the best company for buying text books. This is by far the best. The guaranteed buy back policy was just the icing on the cake. I will use this company exclusively in the future. I ordered the wrong book last semester, and it was extremely easy and painless to return it, and get all of my money back. It was nice to see that some companies still take customer service seriously.
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Overall Rating:Store Rating: 5.0
 
Mar 22 '09

this is not my first time, the books always come quickly and are less expensive than the scool bookstore.
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Overall Rating:Store Rating: 5.0
 
Nov 27 '08

I have order a book from this company before and had great success in ordering from you guys. Thank you.
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Overall Rating:Store Rating: 5.0
 
Apr 06 '09

so far so good
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Showing 1-15 of 699 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 47 Next



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