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textbooks.com

textbooks.com

Overall store rating:  Store Rating: 4.5
Reviewed by 1765 customers
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Showing 1-20 of 39 reviews Page 1 2 - View all   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

S-L-O-W-E-S-T Shipping/Worst Service - College Students BEWARE!

by rosa-707, Jan 29, 2012 Rated a Somewhat Helpful Review by the Epinions community
The prices look good . . .BUT, if you actually need a book for a class who knows when - OR IF - you'll actually get your order! Textbooks.com is unreliable and has poor customer service.  Price (including shipping costs) and how fast I get ...
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Overall Rating:Store Rating: 1.0
 

DO NOT BUY BOOK FROM THIS COMPANY, DO NOT BUY BOOK FROM THIS COMPANY,

by gerym, Jan 23, 2012 Rated a Somewhat Helpful Review by the Epinions community
Gerardo Montenegro :  Ok, this company sucks big time, It's my first time using it and it will be the last one, an order can not be cancel ,I place a double order on the website and there is no way to cancel one of the two orders. So, here ...
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Overall Rating:Store Rating: 2.0
 

Very disappointing

by tualum03, Jul 15, 2009 Rated a Somewhat Helpful Review by the Epinions community
I must say I was very unsatisfied with the customer service.  I received a quote for two text books and only received the money for one. It was stated to me that since I did not include the additional things the book came with i.e the CD, then I do ...
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Overall Rating:Store Rating: 5.0
 

Lowest price, faster than expected delivery, great condition.

by elizbetho330, Jan 15, 2008 Rated a Helpful Review by the Epinions community
After a bad experience with ecampus.com, I was pretty much forced to order a workbook for my Accounting I class that was listed as USED on textbooks.com. I knew I was taking chance, being that used a lot of the other sites I had looked at listed a used ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
terrible, unreliable, sketchy. Will never do business with them again.
by clinden,Jan 25, 2013
(Show)
They have questionable independent sellers on their marketplace. When I placed my order, I never got a confirmation and the book never got shipped. No contact info was provided either so I couldn't directly contact the seller. When I finally reached a
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Overall Rating:Store Rating: 5.0
 
Completely satisfied and will use again
by pcarl33,Jan 14, 2013
(Not Yet Rated)
I found two obscure textbooks at textbooks.com for considerably cheaper than anywhere else on the web. It was easy to place an order and my packing slip was immediately created and the books were ready for shipment the next day. I called to ask a
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Overall Rating:Store Rating: 1.0
 
TERRIBLE UNRELIABLE SHIPPING,
by bls1108,Jan 7, 2013
(Not Yet Rated)
ABSOLUTELY AWFUL!!  I will NEVER use this company again. They ship DHL and gave me an invalid tracking # and no one could locate my books. DHL said they possibly printed the label but never mailed it. My classes start today and my book has been
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Overall Rating:Store Rating: 1.0
 
Terrible Serivce.. stealing money
by jkriso,Sep 11, 2012
(Show)
charged me 72.90 yet are only refunding me 66.91? that's BS. You don't have the book in stock, and have no right to give me a refund for less than what I paid.CROOKS! ITs not my fault they don't have the book, cancelled the order, yet they still expect
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Overall Rating:Store Rating: 1.0
 
Scammers!!! Forced me to Pay for 2-day shipping!!!
by miatadriverchr,Aug 23, 2012
(Show)
Company charges my Credit Card immediately after processing my order, but claims 2 days later they don't have the book! They falsely advertise "In Stock" on items for a lower price, then say "sorry, we don't have!" and keep your money for days or weeks
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Overall Rating:Store Rating: 1.0
 
Terrible
by richmaur10,Jul 17, 2012
(Show)
Placed an order that needed to be changed . It was within two hours from time it was placed online and I was told the order could not be cancelled or changed. Now I am sitting with a text book I do not
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Overall Rating:Store Rating: 5.0
 
Happy Customer
by weneattle,May 9, 2012
(Show)
I used this company. Got a great deal on my book. Received my order in a few days after order was placed via UPS. I'm very satisfied with my
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Overall Rating:Store Rating: 5.0
 
Book was better than actually described and arrived quickly.
by miluska7,Sep 14, 2011
(Show)
I just bought a book from textbooks.com and was surprised by the condition it was in and the day it arrived. I bought a book that was in "very good" condition but when it arrived it still looked new. I also ordered this book about a week later than
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Overall Rating:Store Rating: 2.0
 
DO NOT USE IF YOU NEED YOUR BOOKS IN A TIMELY MANNER!
by schoolingmom,Sep 13, 2011
(Show)
I have never had to wait so long to receive textbooks!  My package was sent via DHL to Massachusetts and then transferred to USPS!!!!  We live in Maine.  We are now on day 11 since we placed the order, 4 days since the order was
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Overall Rating:Store Rating: 2.0
 
Textbook arrived too slow. College students don't have two weeks to wait on books.
by grad2012,Sep 7, 2011
(Show)
I ordered two textbooks from Textbooks.com Marketplace...one order from Facetextbooks arrived within a few days. The second (from greatbookdeals.com) took two weeks. I thought I was going to have to purchase the book from the bookstore to keep from
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Overall Rating:Store Rating: 5.0
 
Very good.
by bookbargain,Aug 26, 2011
(Not Yet Rated)
Great price, $40 cheaper than a used book at my college bookstore. My email question regarding my order was answered that same day. Tracking number was supplied for delivery. No complaints. I will use
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Overall Rating:Store Rating: 1.0
 
Very poor communication! Would not buy any book from them!
by greatwal,Aug 17, 2011
(Show)
I ordered a text book for my son in July from the Marketplace.  On August 17, we still have not received the book.  After several emails to request for the status of my order, I finally was told that they refunded my purchase on the next day of
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Overall Rating:Store Rating: 1.0
 
Lousy
by reviewerz1977,Jul 31, 2011
(Not Yet Rated)
DO NOT BUY from these people. On July 7 I ordered a book from Punky Dunky Booksellers through Textbooks.com. It didn't arrive for a long time - and THEN on July 31 I got an email that my order had been "rejected" because they sold the book to someone
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Overall Rating:Store Rating: 5.0
 
Too too good!
by uthra21,May 27, 2011
(Not Yet Rated)
I just purchased a used Workbook Manual for Spanish IV at ACC and I was pleasantly surpised to see a Like New book delivered exactly within 2 days perfectly in shape. This is the first time ever I felt like writing a review for any product. Such a
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Overall Rating:Store Rating: 1.0
 
This company does not honor their guarantee. Very disappointed!
by edusci,Apr 6, 2011
(Show)
Users beware!  I returned a rented book in excellent condition after minimal use.  Was guaranteed $86 back after paying $144 for "rental."  Received an email saying book was returned in unusable condition, so I had to forfeit the money I
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Overall Rating:Store Rating: 1.0
 
Absolutely horrible
by anon_the_mouse,Apr 3, 2011
(Not Yet Rated)
For the spring 2011 semester, I decided to take a Calculus II class, and ordered my Calculus textbook and solutions manual from textbooks.com, both expedited shipping.  While the solutions manual came within the advertised 3-7 business days, the
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Showing 1-20 of 39 reviews Page 1 2 - View all Next

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Showing 1-15 of 1,743 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 1.0
 
Apr 25, 2013
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I have to return my item because it wasn't what I bought. I needed my...
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Overall Rating:Store Rating: 5.0
 
Mar 19, 2013
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It is very excellent
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Overall Rating:Store Rating: 2.0
 
Feb 12, 2013
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I'm still waiting for the book, I was told you were fast and very...
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Overall Rating:Store Rating: 5.0
 
Feb 5, 2013
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Thank you for great service
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Overall Rating:Store Rating: 4.0
 
Jan 28, 2013
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It was easy to use.
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Overall Rating:Store Rating: 4.0
 
Jan 27, 2013
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Good prices and assortment and I like that they have different shipping options...
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Overall Rating:Store Rating: 5.0
 
Jan 24, 2013
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Great
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Overall Rating:Store Rating: 5.0
 
Jan 20, 2013
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I found the books I needed right away and at far cheaper prices than elsewhere....
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Overall Rating:Store Rating: 5.0
 
Jan 14, 2013
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I obtained my book in the condition that was indicated in the write-up about...
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Overall Rating:Store Rating: 1.0
 
Dec 10, 2012
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Textbook was of course used, but the description said "no...
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Overall Rating:Store Rating: 5.0
 
Nov 12, 2012
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I bought two books; only one was showing order tracking. While I received both...
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Overall Rating:Store Rating: 4.0
 
Nov 12, 2012
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My experience was really really good. The website was very user-friendly, the...
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Overall Rating:Store Rating: 5.0
 
Sep 21, 2012
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Great Price
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Overall Rating:Store Rating: 5.0
 
Sep 13, 2012
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I purchased within the last few weeks several different books from several...
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Overall Rating:Store Rating: 5.0
 
Sep 2, 2012
(Show)

was a good experience. the textbook was as described.
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