zZounds Online Store

I was in the market for a 5 string bass guitar. I visited many online stores looking for the bass I wanted at a price and terms I would be satisfied with. I even went to a couple of online auction sites in search of a cheap buy. I then ran ...

They don’t care about their customers. I ordered a guitar that was on sale at ZZounds.com (aka zzsounds.com) at about 100$ less than other sites had it for. The guitar arrived with a nasty dent on the front of it. I called and arranged a return, ...

ok, being a begginer in music at age 42 i just wanted to get to it and start learning and playing ASAP. so i just went with the first online music store i found to be inexpensive after a very quick comparison. little did i know that i had chosen the ...

I purchased then returned an ESP/LTD EC256 guitar to zZounds. I hadn't played the guitar before buying it and when I received it I found the neck didn't fit my playing style. Both the purchase and the return were simple and fast. I used the pay as you ...

ZZzounds is a great retailer. They often have things that are out of stock at the other places and are usually just as competitive, if not more, than the other guys too. I haven't dealt with their customer service yet but from what I hear they are second ...

In October of 2012, I purchased a Hartke 2X10 bass cabinet for a birthday gift for my boyfriend from zZounds. I had looked on Amazon for the bass cabinet and it was listed on there but the seller was out of stock of that particular model. The price at ...

I was shopping for an Ibanez TSA15 and was looking for the best price.  I found it on zZounds web site becaquse they have just about everything.  With zZounds “Seen it for less?” and their 4 month payment system I knew I had found ...

I have, through the years, ordered musical equipment online from several different sources. Without a doubt, Zzounds is head and shoulders above the rest. First of all, their selection and speed of delivery are great. Usually I pay no shipping ...

DO NOT PURCHASE FROM ZZOUNDS.COM!!!!! I called in to zzounds.com to order a wireless microphone. I had the sales guy check stock and he assured me that the item was in stock with the Band that I needed. I asked him to verify that it was not 'B' stock, ...

I have made three purchases from Zzounds now and for all three shipping has been exceptionally fast, customer service has been exceptionally helpful and two out of three times the items ordered came in pristine order, double o seven. The third item which ...

We have made many purchases from zZounds and that in itself is a testimonial of their great service and customer satisfaction. On this particular order we did not receive the backpack bag for the cymbals as shown on their website. I called and they sent ...

I would hate to be a competitor for Zzounds because they are blowing everyone else out of the water. I went to guitar center to pick up a taylor acoustic, it took me 45 minutes to set up a charge account there to give me a payment plan of sorts. After ...

I ordered a deluxe gig bag and ZZounds delivered as promised. The item was accurately described on the site and shipping was immediate, also as promised. A special offer on this item was emailed to me which essentially paid for the shipping cost. All in ...

I ordered the Epiphone Limited Edition Joe Bonamassa Les Paul, which had been on back-order.  I wasn't expecting it for about a month, then received an update email from zZounds explaining that the guitar was in the warehouse, and would ship the ...

Being left handed present many challenges, in specialty products like guitars the choice is extremely limited.  The zzSound website was clear and easy to navigate.  I was surprised when I found out they had a category just for us lefties! I ...

I recently had my guitar get knocked off it's stand (damn those drummers) and break at a gig. It had to be replaced, but of course I hadn't planned on that expense. I've been playing professionally for many years, and the thought of having to settle for ...

I have been doing business with zZounds now for a couple of years. I drive for UPS and I know that their packing standards are second to no one. Every thing I receive has an over carton and arrives in solid condition. As a driver I never have packages ...

Zzounds does it again. I have been coveting the Marshall Class 5 Plexi type amp for over a year. Another store had it on sale for 20% less. I submitted the beat it price thinking maybe. Zzounds shot it back to me with even more significant savings. On ...

Very good selection! Buying hardware is risky but they have a 30 day return policy that relieved me of that fear. I had an issue with the first item I ordered. Almost in the blink of an eye, my emails were answered, a new item was ordered and shipping ...

I recently purchased a SKB PS-45 effects pedalboard from zZounds. I had never shopped with them before but I received a gift certificate for my birthday. I found it curious that I couldn't use the gift certificate to make a purchase through their ...