zZounds Online Store

I own a recording studio in New York city. I am always bargain hunting for new gear and zZounds has ...

Easy to order, Shipped promptly. Shipping box was partialy destroyed (possibly so it could not be returned). Product died within 30 days ZZounds would not honor warranty. ZZounds never mailed RA, or even a receipt so i could get warranty...

I ordered a Washburn D11 guitar, Antique Natural with hard case,(the Antique Natural is dark wood the natural is light).I received a case with a broken handle and the wrong model guitar. Now the zZounds website shows a D11 Natural photo for a D11 Antique...

I ordered a Roland digital piano with stand and bench for my daughter IN STOCK AND SHIPPED IN TIME FOR XMAS... NOT!!! Only the piano was shipped on time. I am still waiting for the stand. Even though the web site indicated the stand and piano were both...

I emailed and called to cancel my order within 1 hour of placing it and was told - "our system is down, I cannot cancel this order, call back in an hour." She wouldn't take my order number down on a piece of paper for when their system came back up." I...

I placed a small order with zZounds three years ago.I ordered

a couple of Dampit guitar humidifiers. When my order came

the invoice said two humidifiers but the box only contained

one. I sent them emails notifying them...

I have bought bass amplification equipment from them. The service was great, the price was amazing. Although their selection isn't the best, they usually had the stuff I was looking for. I would definetley recommend buying from...

Pros: good product selection, good information on products
Cons: overpriced, bad service, sells used items as new, lies about price matching

I love using Zzounds for research and information, but their service leaves a lot to be desired. I purchased from them a keyboard on which they were going to match the price, and only found out when it arrived that they had charged my credit card for...

Pros: Delivery is fast on the East Coast. Privacy policy is good point.
Cons: No real-time price negotiation

Like many Internet retailers, this one falls short of promises. The "price spy" thing is bogus. The salespeople won't give you a lower price over the phone, even if you give the URL of another retailer with the lower price. Sweetwater and MF will give...

I recently started playing the guitar, and went shopping - both at retailers and online - for a decent guitar to start on. I found the major online merchants (Zzounds, musiciansfriend, and SamAsh) to be much cheaper than the local stores. This was due...

Shopping at zZounds was a very disappointing experience. Expensive prices, bad billing practices, not stocking items, etc.

I'll start with the prices. Compared to chains like Guitar Center, Mars Music, and so on zZounds has horrible prices....

I've purchased seven or eight items from Zzounds.com (for my very small home recording studio). I've been satisfied with their website, customer service and prices.

They have a cool feature called "I spy" where you notify them if you've...

Offered me a lower price on an item but didn't have it in stock, then canceled order. Didn't answer question on product (after 3 weeks! still no response), and complaint filed with president has still not been answered. Policy on credit card transactions...

Pros: Great website, best prices, low to free shipping costs a big plus.
Cons: Selection very good to excellent, but not the absolute best.

Have ordered several times from ZZounds as I am an active guitarist and have a small home studio. The zzounds website is probably the best of all the websites for discount music stores including musiciansfriend.com and americanmusicsupply.com. All are...

Pros: Best pricing, customer-friendly staff, immediate shipping, satisfaction guarantee
Cons: Some desirable items may not be immediately available

I have realized that not enough people in our world care. This epiphany, however, is shared among many. For instance, you go into a restaurant and your waiter/waitress doesn’t care; instead, he or she makes you wait for your drinks, forgets to ask you...

The guitar stand I purchased arrived quickly, in good shape, and is good quality for the price. I had no problems with the site. Thank you

I ordered the Pee Dee (Adicts) Schecter guitar for $699, the last one zZounds had according to their website. I was very disappointed that the guitar that arrived was not new at all, but in obviously played-with condition, with many pick scratches and

Super Happy. I bought a Gibson SG standard in ebony from these guys using their play as you pay plan. It was simple with super affordable payments. No Credit check, no hassle. Picked out my guitar clicked the play as you pay option and payed the 1st

As usual,great products and great service.Very timely free shipping,couldn`t be happier.Never had a problem in 3 years .Thank you ZZ Sounds.Will continue doing

I have purchased numerous items from these folks and each time I have been TOTALLY satisfied...You will be too...Good prices, quick and swift service and top products all add up to a winning combination...zZounds IS a good place