NetFlix

I've been a customer for three years, and until recently, they were great. However, about two weeks ago they started delaying shipment of my replacement discs by several days. It has been five business days and counting that they have delayed shipment on ...

WARNING- you won't find this on the website but this is what happens when you cancel your membership: The cancellation is effective immediately, not at the end of the time you have paid for. A copy of what you will be sent if you don't return DVDs...

Pros: Approximately 70% -80 % of DVDs are in stock. Very good customer service.
Cons: Wish list is limited to 50 titles at a time.

After being Netflix.com customer for over 6 months I gave up due to the company's inability to satisfy the consumer. Right now I would like to share my experience with another "rent online DVD one stop." I am very reluctant in subscribing to a service to...

They expect customers to call up post office and report lost discs!!!! Even when you complain about delays, they ask to call the post...

We have been members of Netflix since October. Recently Netflix has not had any NEW releases available. Current waiting times are 1-4 months for new releases such as Barbershop, The Good Girl, The Banger Sisters, etc. If you're looking for Blockbuster...

I have been a loyal customer of Netflix now for 2 years. During that time, their service has varied considerably. I am now considering canceling my membership because (a) availability of titles has just become appalling and (b) their customer service...

I signed up under the free trial period and canceled within the first month. It was 3 out for $19.95/month. The first 3 movies came about two weeks after I signed up, the next movies all came 10 days later, if they came at all. Four movies they sent to...

Your trial period will be great but after that good luck!With shipping times to the east coast you pay about the same or more for rentals as you would at blockbusters.Plus all new titles are always on the short wait list(which is not a short wait).I live...

Pros: Almost as good as www.RentMyDVC.com
Cons: Unnecessary Delays; 8 movies at one time-if you are lucky!

I've been on Netflix since they first started and have always found their service extremely frustrating. I signed up for the 8 movies per week option when it first became available, but I often found my self with no movies to watch even though my queue...

Discounting customer service problems ( there is always someone who has some kind of problem) and some unusable discs, NETFLIX is absolutely the best online DVD rental service now available. The whole key to quick turnaround is the location of a ...

Very slow turn around and continued to bill for service after I got cancellation confirmation in writing from NetFlix. Suggest using Rentmydvd or Blockbuster Freedom (at stores) instead....

4 to 5 months ago I would have agreed that Netflix was a great deal and an absolutely wonderful way of renting movies online. In my opinion the best. But that has not been the case since about 2 months ago. The service has been lacking extremely!!! ...

After hearing raves about the Netflix concept, I decided to try the two week free (ha! First mistake!) trial. I signed up and ordered 3 dvds. They arrived, I watched them, I sent them back. I then CANCELLED my membership because their selection was...

Pros: Great selection, great value, great idea
Cons: Not enough inventory to cover membership rentals, poor customer service

I used to love this service, but of late (Summer/Fall 2001) I have become thoroughly disappointed. Every movie I have in my queue has been labeled "Long Wait" - these are not new release titles either.Some have been there for several months!
I am...

Pros: Decent selection of DVDs
Cons: Slow, Horrible Customer Service, Conniving @#$&*!!

During the summer, I had a lot of spare time on my hands so I went online and started a Netflix subscription to complement my brand new DVD player. All went decently smooth, they didn't have some of the movies I wanted to watch, and they also shipped...