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Priceline Flight Reservations

Priceline Flight Reservations

Overall store rating:  Store Rating: 3.0
Reviewed by 534 customers
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Overall Rating:Store Rating: 3.0
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A bit scary, but problem solved

by ladyspace, Nov 08 '11
My husband booked a flight through Priceline a couple of weeks ago, round trip from Atlanta to Houston. He received the confirmation e-mail, was charged, etc. In fact, he received another confirmation e-mail from Priceline about 5 days before the flight. ...
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Overall Rating:Store Rating: 1.0
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Priceline - Worst "Customer Service" in History

by sadiead, Oct 07 '11
It took nearly 5 hours on the phone yesterday to get the issue with my travel plans resolved. This has been the worst customer service experience of my life. My travel plans had to change dates because of illness in my family, which is supposed ...
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Overall Rating:Store Rating: 1.0
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Customer Representatives are awful

by jmonacko, Sep 12 '11
Their customer service is awesome. They did not read my complaint, and merely sent boiler plate language in response to my inquiry. After sending more than 1 email, trying to fruitlessly explain what my problem was, they had the audacity to tell me that ...
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Overall Rating:Store Rating: 1.0
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The worst experience I've ever had

by wspanic, Sep 12 '11
These guys are the biggest pieces of scum out there. DO NOT USE PRICELINE under any circumstances. They will take your hard earned money and not let you change, cancel, or even get a credit for your purchase. And don't worry, the customer service ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE

by sesharin, Aug 05 '11
Do not EVER use Priceline. EVER. I'm a secretary for a company that is constantly making flight reservations and I happened to use them once. I accidentally clicked the wrong date when booking and called to extend it a couple days. Not only did they ...
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Overall Rating:Store Rating: 1.0
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name your own price and sign away your life

by ca_orchid, Jul 23 '11
I booked a flight via priceline's name your own price 3.5 weeks prior to my departing date.  I must mention how difficult this was in itself.  They kept telling me my offer was accepted but once i clicked to pay I was told that my offer wasn't ...
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Overall Rating:Store Rating: 1.0
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ALWAYS BOOK DIRECTLY WITH THE AIRLINE! Priceline customer service is deplorable!!!

by llas, Jul 15 '11
ALWAYS BOOK DIRECTLY WITH THE AIRLINE! I will from now on. Priceline customer service is deplorable. What a waste of time and money. I purchased at FULL PRICE airline tickets for my 10 year anniversary. I chose the full price format because I wanted to ...
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Overall Rating:Store Rating: 1.0
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Terrible

by tanveers, Mar 21 '11
If you were not able to catch your flight for any reasons BECAUSE OF THEIR fault you will not be able to get any refund.They will listen to your complaint and trasfer phone call from level one to level 3 but they will never give you any refund ...
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Overall Rating:Store Rating: 1.0
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BEST PRICE GUARANTEE - very DECEITFUL

by nfce, Feb 25 '11
Priceline's "BEST PRICE GUARANTEE" is very DECEITFUL!!!!! While booking my vacation package with a sales representative at Priceline, I was informed that as part of their "Best Price Guarantee" program, that I had until the day my trip started to ...
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Overall Rating:Store Rating: 1.0
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be very careful when bidding

by moezinho, Dec 29 '10
I Have used Priceline for several reservations and, until now, I have been satisfied with the service. I have not felt fooled or deceived in any way. This past weekend I bid on a hotel room in Downtown montreal.  I was taking my wife and kids there ...
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Overall Rating:Store Rating: 1.0
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Very Poor Customer Service--Not Worth It!

by bubblyreviewer, Oct 11 '10
I was working on the name your own bid to get some Thanksgiving tickets. Well, I had accidentally chosen two consecutive days because the day I wantedd to choose was the following week, but I chose the day right below. Human error. I acknowledge I made a ...
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Overall Rating:Store Rating: 1.0
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Avoid it...try travelocity or some other venue where you know your ticket status

by chefof6, Jul 08 '09
I would not suggest using priceline.com.  This was my first time using it and I needed three tickets.  I first purchased one ticket...then was going to purchase the other two together.  The first ticket went smoothly but, when I summited ...
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Overall Rating:Store Rating: 5.0
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Great for last minute travel plans

by sarahr84, Sep 08 '08
I only used Priceline once, but I did use the name-your-own-price deal. It seems some people think that you HAVE to use that on Priceline, not true. They have regular flight bookings too, where you can choose the time of day and the price is listed, no ...
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Overall Rating:Store Rating: 1.0
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$210 unwanted flight and overdraft fee, apathetic Priceline, for the lose!

by xaiegen, Oct 08 '07
Sept. 24, 2007, I was priceshopping for Sept. 30th 2007 for my cousin and he couldn't decide between Michigan or California flight destinations. We checked priceline, having had better prior experience, and we were given an options page. For a cheaper ...
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Overall Rating:Store Rating: 1.0
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DONT FLY Priceline !!!

by smartnsweet78, Sep 22 '07
I recently booked a trip to New York with priceline and had purchased the ticket in advance about 4 months prior to make sure that I not only got a decent price on the plane ticket, but to also make sure that I guaranteed a spot on the specific day I ...
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