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Cost savings, ease of use, excellent tech support.
by marchemse,Mar 21, 2013 (Show)
Stamps.com was easily implemented by our office manager as a cost reduction. Stamps.com replaced a traditional postal meter. We use stamps.com for all USPS
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Best customer service ever !
by concordnh,Mar 19, 2013 (Show)
I have had stamps.com for over a year and found the customer service outstanding. When I made mistakes, not them, they gave me credit. They answer calls, on line chats VERY quickly and better still they are AMERICANS in this country not some clown in
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Waste of money, Paypal stamps service is way better.
by calalumni,Mar 18, 2013 (Show)
The best thing about stamps.com is the domain name. Sadly, that is the best thing about it.I've been using Paypal's stamps service for a very long time. I loved it for a few reasons: 1) pay exactly as you go (no need to prepay) 2) no monthly fee
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Software is great but Clear Stamp Labels are poor
by gasdriller,Mar 9, 2013 (Show)
Stamps.com software is excellant but their new Clear Stamp Labels product is not acceptable and is hard to use. The clear labels are very hard to peel off the main sheet. Even with good finger nails, it is very hard to remove from main
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A very fair and professional company.
by jules-epinions,Mar 9, 2013 (Show)
Delivery of orders is first class, accurate and speedy.Customer service is also first class - I had to change my credit card on file after an identity theft incident and Stamps.com waived the monthly fee until I got my new credit card -
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I love the speedy and courtage help they give.
by goldwinggranny,Mar 7, 2013 (Show)
I am very happy with Stamps.com. I have been a user of Stamps.com for over six months. I enjoy the convience and also the kindness when I need help. I like how easy it is to use. How if I need them to they will pick packages up at
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Deceptive web site, don't get suckered like I did!
by paule123,Mar 3, 2013 (Show)
Deceptive web site, says nothing up front (or in fine print) about signing up for a $15.99/month "Pro" plan. If you don't carefully read the email they send you after you create an account, you would have no idea that you just signed up for a
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Great customer service. Easy to use!
by discountdress,Feb 28, 2013 (Show)
I have been using Stamps.com for over 4 years now and I really enjoying using them. The continue to make great upgrades to the program and if I need help, their customer service is amazing!!!! Each time I have called, they always seem to have the
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very slow delivery!
by purplesparck,Feb 28, 2013 (Show)
I ordered stamp sheets and am still waiting for them! I got an email telling me they were shipped 2.15.13 and estimated arrival was to be no later than 2.20.13. Today is 2.28.13 and I still do not have my
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AWESOME. GREAT OPTIONS. GREAT PRICING!
by aleencarey,Feb 27, 2013 (Show)
I found the link to Stamps.com from the USPS website. There was a promo code listed that had, apparently, expired - so I wasn't completely thrilled about that. Nevertheless, my overall experience with Stamps.com has been AWESOME!
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A true sign of satisfaction....I will order again.
by paulstacke,Feb 21, 2013 (Show)
I am very satisfied with the service you company has provided me. I was a little concerned with the first order. It took quite awhile before I received it. But the Novelty of your stamps made it worthwhile for me to order again. This
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Easy. Fast. No Problems! 1000's of packages. LOVE Stamps.com!
by sunnyup,Feb 9, 2013 (Show)
I have used Stamps.com for years, as an 10 year eBay seller and personally. I have shipped 1000's and 1000's of packages all over the US, APO and FPO through Stamps.com. Aside from business, I have shipped everything from Christmas gifts
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Stamps.com is a Rip-Off
by bluetooter,Feb 6, 2013 (Show)
Forget the initial marketing ploy and free incentives to sign up, for the most part they are overpriced or worthless.The big problem with Stamps.com is the monthly fee! $15.95 per month, soon to be $19.95 per month for the online priviledge
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Easy and Outstanding Service
by jerry4488,Jan 31, 2013 (Show)
While I was hesitant aoubt ordering this service, I decided to give it a shot. I purchased the more expensive scale and am glad I did. The cheaper one did not have a screen to see the actual weight of the piece being mailed. This
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Ease of ordering was just great!
by michele142,Jan 28, 2013 (Show)
Ordered stamps yesterday after rates increased as I wanted some stamps for the grand and great-grandchildren for the coming year. Order mailers at the same time as they were also needed. Experience of ordering was ideal and not time
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Misleading and worthless.
by aussiedoglvr,Jan 18, 2013 (Show)
Who knew ordering stamps would lead you to an overpriced "service" that provides nothing but a monthly fee. The web site is not very clear when it comes to what exactly you are signing up for. These types of operations should be banned.
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Atrocious customer service.
by pkobak,Jan 17, 2013 (Show)
Signed up for a month free trial and was disappointed with the service. Could not close my account online. Sent an e-mail indicating I wanted to close it and received no response. Could not call during the daytime to close my account and was charged the
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Lacking major customer support
by djezewski,Dec 24, 2012 (Show)
Locked me out for days during a holiday becuase I tried to print international postage. No customer support on weekends of day before a major holiday. I have customers who have paid me but I cannot ship becauese there is no one there for me to
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Inconsistent service that frustrates more than it delivers.
by toyotaviejo,Dec 20, 2012 (Show)
We use it to handle our eBay and Amazon business and ship between 2,000 and 5,000 parcels per month using stamps. The service is down a lot. We encounter problems almost every day. Most commonly the software is unable to connect to the Stamps servers.
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Everything I needed was right there to start out and get underway, A+.
by appenjac,Dec 6, 2012 (Show)
Stamps.com has made my shipping department very effective. I am recommending them for anyone who needs to ship their products abroad. The savings is noticable along with the records and efficiency for our company. The customer service has bent over
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