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Above and beyond to make the customer happy.
by lauramondragon,Nov 28, 2012 (Show)
I had a special situation in that I cancelled my order immediately after ordering because I realized it was being shipped to my previous work address and that would've been an issue. I tried to reorder with the correct address but the special
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bait/switch and horrible
by andrewma,Nov 28, 2012 (Show)
do NOT use these guys, they bait and switch, a 'free scale' was sent even though i specifically requested them not to and the a-holes tried to bill me $9.99 for it. oh...your 'free' postage? not free. you pay for the special stamp paper to print
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Not a viable option for most businesses
by w_oprejudice,Nov 26, 2012 (Show)
One of the worst experiences of my Life. Spent over 5 hours on the phone (2.5 hours on hold) trying to work the "kinks" out with their IT department. However, thier issues are far more advanced than kinks, thier software is weak, it
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Using Stamps.com is just common sense!
by khauser,Nov 24, 2012 (Show)
Its easy, user friendly, saves mountains of time and countless trips to the post office. The support staff is stellar, even though in 7 yrs of home use, and 6 years of business use previously, I have only had to call them once. You can print on an
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Great companyw/ wonderful employees !!
by pattieloo,Nov 20, 2012 (Show)
I received a gift from a friend of photo stamps. I picked out my photo I wanted and went to work getting them printed. Somehow I messed up with checking out and my order was left hanging in the cart. I sent Photo stamps an email and explained the
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Horrible, abomination of an excuse for a company
by mxchickmagnet8,Nov 15, 2012 (Not Yet Rated)
Don't sign up if you ever want to cancel your subscription. Good luck ever getting through to a customer service rep. I've canceled subscriptions to overseas scams easier than this wreck of a
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Positive experience. We would recommend stamps.com
by grocerman,Nov 10, 2012 (Show)
Stamps.com has proved to a valuable tool for us. Initially we were skeptical because of negative reviews. We have found stamps.com to be user friendly and easy to use. We turned in our postage meter and as a small package shipper we prefer stamps.com
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Very efficient and personable.
by laguera,Nov 6, 2012 (Show)
I have not bought anything yet bet my experience with this company so far is excellent. The person on the phone when I called about my physical address not available for mail delivery was kind and
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stamps.com is convenient, easy to use and very affordable.
by nancylk57,Oct 31, 2012 (Show)
I love stamps.com! I have been a customer quite awhile and love the convenience. There was a time I cancelled my account, just becasue I felt I wasn't using it enough to warrant having it, but I missed it so much I signed up again. I enjoy
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They are Great!
by gingersnp,Oct 30, 2012 (Show)
Stamps.com is the best. All of the representatves are always ready to assist me with any issue from technical support to printing issues. I appreciate all the effort that the staff at stamps.com put forth. They are great. I havent hadto call customer
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Love Stamps.com, who wants a clunky meter?!
by britt253,Oct 30, 2012 (Show)
I use Stamps.com everyday and wouldn't go with any other service. It is simple and easy to use. Our office sends out roughly 100 pieces of mail a month and I wouldn't switch for anything. Once you figure out the process of inserting the envelopes/labels
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Bad Experience - I will not use this service
by atodd17055,Oct 26, 2012 (Show)
I had a failed experience from the start, eventually giving up and I'm not using the service. Went to Post Office and bought stamps.I found it odd that I had to give credit card info before I had made the decision to buy, but did it
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Quick, efficient, economical
by lifesong77,Oct 24, 2012 (Show)
Stamps.com software is quick and efficient and economical. I find it time saving and very convenient since I have reduced my trips to the Post Office by about a
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Great convenience, but needs to have some issues resolved.
by csisters,Oct 20, 2012 (Show)
I own an online clothing store, and have discovered that Stamps.com is a great tool for shipping. I like the accessibility, the convenience that it offers. However, here are a few things I dislike about the program.1. I could not put in my
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Horrible
by candycane2swt,Oct 17, 2012 (Show)
This is a complete ripoff. If you don't cancel before your trial date ends then they will charge you $15.99 - by the way you have to cancel over the phone which the phones aren't open 24hrs a day only M-F from 6am-6pm pacific
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Execellent
by vcmnetwork,Oct 16, 2012 (Show)
I had an excellent experience Stamps.com's customer service. I called to discontinue the service prior to the end of the free trial period and the service representative was extremely courteous and understanding. As to be expected, she
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Horrible customer service, disgruntled over unwillingness to refund fee as promised
by grupbe01,Oct 14, 2012 (Show)
POOR customer service. My review deals solely with Stamps.com customer service, which I was very unhappy with. I can't say anything about how the membership actually works.I signed up for the no-risk trial, and never actually used the service.
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Way Too Expensive, Terrible Customer Servcie
by milagromt,Oct 12, 2012 (Show)
I have used Stamps.com for a year new. I did not find it worth the monthly fee. I could get what I wanted directly from the USPS website.The reason I am writing this review is it very difficult to cancel the paln. I was disconnected 3 times when I
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Great service user friendly, saved me Try it you will love it!!!
by vickiem12,Oct 12, 2012 (Show)
This service is a wonderful tool for busy people. Saved me a trip to post office saved more form standing in line,gass and frustration. LOVE THIS
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Charged me for something I did not sign up for
by pernillaturner,Oct 11, 2012 (Show)
This is a total scam. I was tired of never having stamps at home so I checked out stamps.com to see how it worked. It seemed that you would be able to print out stamps at home. Something I thought would be very convenient. So I went on their web page to
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