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by yellow2000, Jan 23 '12
Their guarantee says "Everything about your booking will be RIGHT, or we'll work with our partners to make it right, right away." That's a total lie! We booked our flight through travelocity, with Air Canada on 12/31 from NY to Toronto. The ...
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by eldaye, Oct 18 '11
I made a reservation with Travelocity earlier this morning, and when i looked at my account this afternoon there were two charges for travelocity. Both transactions were for today, each in the amount of $586.30. I'm sure i don't need to tell you, but ...
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by neurad1, Dec 12 '10
I have used Travelocity for many years. Over the past two years or so a recurring and annoying phenonomenon has developed. When I price a trip, I often find that by the time I have completed filling out the pages, choosing seats, etc, the price is no ...
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by tootall2, Aug 23 '10
Attempted to book flights for party of four from Washington Dulles to Hawaii. Worked thru the booking process, selecting seats, inputting traveler information, credit card info and clicked purchase.Received Error Msg: "We may be experiending ...
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by oipinion, Jun 13 '10
I have never had a problem with Travelocity until now. I guess that is the problem...I never had to contact customer service. Now I know that if you have a problem and need service, you will not find it at Travelocity.I reserved 3 hotel rooms in ...
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by texas-swede, Apr 13 '10
I became a customer of Travelocity.com in April of 1996 after the death of my mother. I had recently moved from Sweden to the United States (Wisconsin) when I got a phone call from my dad. My mother had passed away during the night American time. A ...
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by stus3, Feb 11 '10
Yesterday, I tried using Travelocity to book a simple trip from one west coast city to another. While the site was relatively easy to use, something went wrong at the very end of booking the trip and I had to call Travelocity. It was about 7:45 pm. ...
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by zincb, Aug 02 '09
Here is what I sent to Travelocity:I purchased a round trip ticket on Friday, July 31, and my Visa was immediately charged. I received an e-mail the following day, saying "flight not available". After fifteen minutes in a conference call ...
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by theworstcom, Jun 09 '09
Travelocity, besides transparently ripping off their roaming gnome advertising campaign from a movie, is without question the most deceitful travel website. On multiple occasions I’ve visited their site due to both online and offline offers ...
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by faubdj, Jun 04 '09
I made a reservation in mid-April to travel from Orange County, CA to Chico, CA, knowing when I made it, I may have to cancel. The reservation was for a flight and a hotel for one night. I carefully read the cancellation policy before booking, and it ...
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by dfreedman, Mar 21 '09
I had a very unpleasant experience with Travelocity. I had booked one roundtrip flight from the US to Japan through Travelocity on United Airlines. But there arose a need to change the dates of travel. Thus I had to make a change to the existing ...
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by doctoraa, Mar 20 '09
On March 2, 2009 I made telephone reservations for a round-trip flight from New York to Las Vegas, along with hotel reservations. I was verbally told that the reservations were confirmed, and later received an e-mail containing all the details. ...
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by laneyslama, Mar 08 '09
I'd used Travelocity several times with 'fair to good" results (in the past) so did not hesitate when I needed to use them again. my son warned me ... said to use one of their competitors but felt loyal to Travelocity. My ...
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by dtharp, Jan 26 '09
Here's the email I sent to these cretins (I have yet to get a response): To Whom it May Concern, I have heard and read much about the Travelocity guarantee. I would have to admit to being taken in to a degree by the traveling gnome ...
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by mytakeonthings, Jan 21 '09
01-22-09 UPDATE - I finally heard from Travelocity via email. They did credit back most of the package to my credit card. I still have to pay the change fee to the airline which is no surprise. However, the flight I wanted to take went from ...
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