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Travelocity Flight Reservations

Travelocity Flight Reservations

Overall store rating:  Store Rating: 2.5
Reviewed by 314 customers

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Showing 1-20 of 328 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17   Next
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Overall Rating:Store Rating: 1.0
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Charged twice for a ticket NOT booked

by , Nov 16, 2012 Rated a Very Helpful Review
Hi, I would like to take attention of anyone reading this post. I tried to book a flight from Newark to New Delhi for 10th Jan 2013 and return 10th Feb 2013. After inputting all information and card details, when I submitted the ...
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Travelocity: worst e-commerce experience ever!!!

by , Jun 30, 2012 Rated a Helpful Review
I tried to use the Travelocity site using IE9 to purchase a ticket to Sweden.  I went through the whole process of selecting a flight and entering my personal information and at the very end of the process I was notified that the transaction had ...
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The worst, most frustrating customer service experience ever!

by , Mar 16, 2012 Rated a Very Helpful Review
This trip we booked with Travelocity was the worst experience we have ever had with a company.  We had to postpone our trip shortly after our original booking, and were assured after we paid our extra fees for new airline tickets that all was ...
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UNPROFESSIONAL AND HORRIBLE

by , Mar 5, 2012 Rated a Helpful Review
We have used Travelocity alot in the past but after tonight's experience I will go to another search engine.  I went on line to book a flight put in all the necessary information and it wouldn't allow me to finish the booking, I was very unsure to ...
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Frustrating, mislead, waste of time and money

by , Jan 23, 2012 Rated a Very Helpful Review
Their guarantee says "Everything about your booking will be RIGHT, or we'll work with our partners to make it right, right away." That's a total lie! We booked our flight through travelocity, with Air Canada on 12/31 from NY to Toronto. The ...
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horrid business practices!

by , Oct 18, 2011
(Not Yet Rated)
I made a reservation with Travelocity earlier this morning, and when i looked at my account this afternoon there were two charges for travelocity. Both transactions were for today, each in the amount of $586.30. I'm sure i don't need to tell you, but ...
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Devious price fluctuations, web page problems.

by , Dec 12, 2010
(Not Yet Rated)
I have used Travelocity for many years. Over the past two years or so a recurring and annoying phenonomenon has developed. When I price a trip, I often find that by the time I have completed filling out the pages, choosing seats, etc, the price is no ...
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BE AFRAID - BE VERY AFRAID! Don't temp the fates by using Travelocity .

by , Aug 23, 2010 Rated a Helpful Review
Attempted to book flights for party of four from Washington Dulles to Hawaii.  Worked thru the booking process, selecting seats, inputting traveler information, credit card info and clicked purchase.Received Error Msg: "We may be experiending ...
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No customer service at Travelocity!!

by , Jun 13, 2010 Rated a Very Helpful Review
I have never had a problem with Travelocity until now. I guess that is the problem...I never had to contact customer service. Now I know that if you have a problem and need service, you will not find it at Travelocity.I reserved 3 hotel rooms in ...
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Overall Rating:Store Rating: 5.0
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Travelocity saved me $10,000 on my first purchase and made a dark day less dark

by , Apr 13, 2010 Rated a Very Helpful Review
I became a customer of Travelocity.com in April of 1996 after the death of my mother. I had recently moved from Sweden to the United States (Wisconsin) when I got a phone call from my dad. My mother had passed away during the night American time. A ...
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Company makes mistake they cannot fix, cannot quote their own rates

by , Feb 11, 2010 Rated a Very Helpful Review
 Yesterday, I tried using Travelocity to book a simple trip from one west coast city to another. While the site was relatively easy to use, something went wrong at the very end of booking the trip and I had to call Travelocity. It was about 7:45 pm. ...
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Travelocity - A Good Idea Sabotaged by the Airlines?

by , Aug 2, 2009 Rated a Very Helpful Review
Here is what I sent to Travelocity:I purchased a round trip ticket on Friday, July 31, and my Visa was immediately charged.  I received an e-mail the following day, saying "flight not available".  After fifteen minutes in a conference call ...
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Lying Bait & Switch Weasels

by , Jun 9, 2009 Rated a Very Helpful Review
Travelocity, besides transparently ripping off their roaming gnome advertising campaign from a movie, is without question the most deceitful travel website. On multiple occasions I’ve visited their site due to both online and offline offers ...
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GO ELSEWHERE

by , Jun 4, 2009 Rated a Very Helpful Review
I made a reservation in mid-April to travel from Orange County, CA to Chico, CA, knowing when I made it, I may have to cancel. The reservation was for a flight and a hotel for one night. I carefully read the cancellation policy before booking, and it ...
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Misleading

by , Mar 21, 2009 Rated a Helpful Review
I had a very unpleasant experience with Travelocity. I had booked one roundtrip flight from the US to Japan through Travelocity on United Airlines. But there arose a need to change the dates of travel. Thus I had to make a change to the existing ...
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HOW DO THESE CROOKS SURVIVE?

by , Mar 20, 2009 Rated a Very Helpful Review
On March 2, 2009 I made telephone reservations for a round-trip flight from New York to Las Vegas, along with hotel reservations.  I was verbally told that the reservations were confirmed, and later received an e-mail containing all the details. ...
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Indifference from Travelocity as well as lack of common sense.

by , Mar 8, 2009 Rated a Helpful Review
I'd used Travelocity several times with 'fair to good" results (in the past) so did not hesitate when I needed to use them again.  my son warned me ... said to use one of their competitors but felt loyal to Travelocity.  My ...
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Abysmal customer service. Never Again!

by , Jan 26, 2009 Rated a Very Helpful Review
Here's the email I sent to these cretins (I have yet to get a response): To Whom it May Concern, I have heard and read much about the Travelocity guarantee.  I would have to admit to being taken in to a degree by the traveling gnome ...
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Overall Rating:Store Rating: 1.0
 

Horrible Customer Service

by , Jan 21, 2009 Rated a Helpful Review
01-22-09 UPDATE - I finally heard from Travelocity via email. They did credit back most of the package to my credit card.  I still have to pay the change fee to the airline which is no surprise.  However, the flight I wanted to take went from ...
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Horrible service. Will never use again!

by , Oct 26, 2008 Rated a Helpful Review
I DO NOT recommend using Travelocity at all. Other agencies (such as Expedia, Priceline, Hotwire, direct bookings, etc.) have never given me any trouble, but with Travelocity I have had the worst experience ever! I will not be booking with them ever ...
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Showing 1-20 of 328 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Next