Epinions.com 
Join Epinions | Learn More! | Sign In   
           
HomeWeb Sites & Internet ServicesOnline Stores & ServicesTravelocity Flight Reservations
Travelocity Flight Reservations

Travelocity Flight Reservations

Overall store rating:  Store Rating: 2.5
Reviewed by 298 customers
Write a review
Subscribe to reviews on this store
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 1-15 of 307 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21   Next
Sort by
Rating
Sorted by Review Date
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Travelocity - A Good Idea Sabotaged by the Airlines?

by zincb , Aug 02 '09
Here is what I sent to Travelocity:I purchased a round trip ticket on Friday, July 31, and my Visa was immediately charged.  I received an e-mail the following day, saying "flight not available".  After fifteen minutes in a conference call ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Lying Bait & Switch Weasels

by theworstcom , Jun 09 '09
Travelocity, besides transparently ripping off their roaming gnome advertising campaign from a movie, is without question the most deceitful travel website. On multiple occasions I’ve visited their site due to both online and offline offers ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

GO ELSEWHERE

by faubdj , Jun 04 '09
I made a reservation in mid-April to travel from Orange County, CA to Chico, CA, knowing when I made it, I may have to cancel. The reservation was for a flight and a hotel for one night. I carefully read the cancellation policy before booking, and it ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Misleading

by dfreedman , Mar 21 '09
I had a very unpleasant experience with Travelocity. I had booked one roundtrip flight from the US to Japan through Travelocity on United Airlines. But there arose a need to change the dates of travel. Thus I had to make a change to the existing ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

HOW DO THESE CROOKS SURVIVE?

by doctoraa , Mar 20 '09
On March 2, 2009 I made telephone reservations for a round-trip flight from New York to Las Vegas, along with hotel reservations.  I was verbally told that the reservations were confirmed, and later received an e-mail containing all the details. ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Indifference from Travelocity as well as lack of common sense.

by laneyslama , Mar 08 '09
I'd used Travelocity several times with 'fair to good" results (in the past) so did not hesitate when I needed to use them again.  my son warned me ... said to use one of their competitors but felt loyal to Travelocity.  My ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Abysmal customer service. Never Again!

by dtharp , Jan 26 '09
Here's the email I sent to these cretins (I have yet to get a response): To Whom it May Concern, I have heard and read much about the Travelocity guarantee.  I would have to admit to being taken in to a degree by the traveling gnome ...
Read the full review
Overall Rating:Store Rating: 1.0
 

Horrible Customer Service

by mytakeonthings , Jan 21 '09
01-22-09 UPDATE - I finally heard from Travelocity via email. They did credit back most of the package to my credit card.  I still have to pay the change fee to the airline which is no surprise.  However, the flight I wanted to take went from ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Horrible service. Will never use again!

by dimxsum , Oct 26 '08
I DO NOT recommend using Travelocity at all. Other agencies (such as Expedia, Priceline, Hotwire, direct bookings, etc.) have never given me any trouble, but with Travelocity I have had the worst experience ever! I will not be booking with them ever ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

I will book with them again! Positive experience!

by meghcallie , Oct 08 '08
I recently purchased both a hotel stay and an airline flight from travelocity(you can also purchase vacation packages and car rentals). I searched on the other vacation sites (Expedia, Orbitz, Northwest Air) and travelocity was cheaper. I also get 4% ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Help line all Foreigners!! Impossible to use Flight Credit. Thieves!!!

by jmagic55 , Sep 14 '08
I had to cancel a trip due to a family emergency. I was charged a cancelation fee right away ($125). When I went back to use my flight credit they charged me again to rebook ($125). I never got back the cancelled room charge from Hard Rock Hotel. The ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Terrible Customer Service. They don't seem to care.

by robkak , Aug 24 '08
I booked a trip to Denver CO through Travelocity- car, airfare, and hotel. A friend of mine then told me that I could simply stay with him when I got there so I did not have to have the hotel. Travelocity had a policy that if I cancelled a portion of ...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Quick and easy to use website. Cannot use if you have very young children.

by wilson0423 , Jul 29 '08
My experience with Travelocity has somewhat mixed results. I booked tickets through Travelocity for a trip my family of 4 took to Europe in March of this year. The website is very user friendly and we quickly chose the least expensive seats we could ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Terrible, Never Use Them

by tph3013 , Jun 16 '08
For a trip to Istanbul in March my wife and I and another couple booked a trip side by side reading off the the flight numbers and times just to make sure they were the right flights and the times we wanted. When our tickets were sent to us, neither of ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Customer service needs more money spent on it than gnome advertisements

by deb78 , Mar 27 '08
The reservation I made online was fine. The problem arose when Travelocity failed to inform me of flight changes to my return journey and when I arrived at the airport I was told of that the flight had changed I would miss my connection. They had ...
Read the full review
Showing 1-15 of 307 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Next





Subscribe to More Reviews on Online Stores & Services
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.