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Travelocity Flight Reservations

Travelocity Flight Reservations

Overall store rating:  Store Rating: 2.5
Reviewed by 298 customers
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Showing 211-225 of 307 reviews Page 1 ... 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21   Previous   Next
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Overall Rating:Store Rating: 2.0
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used to be good, now gone to hell and purgatory

by superstah , May 12 '07
We have used travelocity before and usually don't have a huge problem. However, this time reserved a flight in february for a trip in JULY. Around the middle of MAY, we get an email saying there's a problem with our flight, and then we were forced to ...
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Overall Rating:Store Rating: 2.0
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Dissapointed in learning of certain business practices

by bkoref , Jun 30 '07
I recently booked a flight between San Jose, CA and Portland, ME. My return trip was as follows: Departed Portland, ME Tue, Jun 26 04:10 PM Arriving 05:25 PM New York-Kennedy, NY (JFK) JetBlue Flight 605 Departed New York-Kennedy Tue, Jun 26 ...
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Overall Rating:Store Rating: 1.0
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Horrible service. Will never use again!

by dimxsum , Oct 26 '08
I DO NOT recommend using Travelocity at all. Other agencies (such as Expedia, Priceline, Hotwire, direct bookings, etc.) have never given me any trouble, but with Travelocity I have had the worst experience ever! I will not be booking with them ever ...
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Overall Rating:Store Rating: 1.0
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Indifference from Travelocity as well as lack of common sense.

by laneyslama , Mar 08 '09
I'd used Travelocity several times with 'fair to good" results (in the past) so did not hesitate when I needed to use them again.  my son warned me ... said to use one of their competitors but felt loyal to Travelocity.  My ...
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Overall Rating:Store Rating: 1.0
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Book directly with the airline -- save yourself a headache!

by partymom44 , Sep 14 '07
My sister booked a Travelocity flight & paid for the flight, received email confirmation, etc. Later that evening she received a phone call from a man with a middle eastern accent who told her that the price had gone up $130 (it doubled!). Naturally, ...
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Overall Rating:Store Rating: 1.0
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Awful experience. Avoid this company.

by masswjp3 , Jun 06 '07
I just spent nearly three hours (most of it on hold) trying to get Travelocity to fix a problem that they created. They were completely uncooperative and it seems that they have off-shored their entire customer service operation. In my opinion, you ...
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Overall Rating:Store Rating: 1.0
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Misleading

by dfreedman , Mar 21 '09
I had a very unpleasant experience with Travelocity. I had booked one roundtrip flight from the US to Japan through Travelocity on United Airlines. But there arose a need to change the dates of travel. Thus I had to make a change to the existing ...
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Overall Rating:Store Rating: 1.0
 

Horrible Customer Service

by mytakeonthings , Jan 21 '09
01-22-09 UPDATE - I finally heard from Travelocity via email. They did credit back most of the package to my credit card.  I still have to pay the change fee to the airline which is no surprise.  However, the flight I wanted to take went from ...
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Overall Rating:Store Rating: 1.0
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Problems, Problems, Problems

by travelocitypro , Feb 20 '08
Travelocity rip off, It was the first of the month we had saved for our tickets to go back to California and see family. We purchased our tickets at Travelocity for around 800 dollars. Two days later we look at our account three checks had bounced and ...
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Overall Rating:Store Rating: 1.0
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Frequent Bait-and-Switchers

by venknat , Jan 19 '06
Travelocity frequently seems to bait-and-switch me when looking at fares. I will relay the story below -- a story which has happened to me way too often for me to believe that they really are behaving honestly. To search fares, you first have to ...
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Overall Rating:Store Rating: 2.0
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Terrible Customer Service. They don't seem to care.

by robkak , Aug 24 '08
I booked a trip to Denver CO through Travelocity- car, airfare, and hotel. A friend of mine then told me that I could simply stay with him when I got there so I did not have to have the hotel. Travelocity had a policy that if I cancelled a portion of ...
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Overall Rating:Store Rating: 4.0
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I will book with them again! Positive experience!

by meghcallie , Oct 08 '08
I recently purchased both a hotel stay and an airline flight from travelocity(you can also purchase vacation packages and car rentals). I searched on the other vacation sites (Expedia, Orbitz, Northwest Air) and travelocity was cheaper. I also get 4% ...
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Overall Rating:Store Rating: 1.0
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TERRIBLE

by tmo4brave , Jul 02 '07
Booking a cheap flight to Las Vegas was as simple as a click of the button. No problems right? At least that is what we thought...............Well we booked six weeks in advance and had flights for $258 round trip. That is why you book in advance. On ...
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Overall Rating:Store Rating: 1.0
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Help line all Foreigners!! Impossible to use Flight Credit. Thieves!!!

by jmagic55 , Sep 14 '08
I had to cancel a trip due to a family emergency. I was charged a cancelation fee right away ($125). When I went back to use my flight credit they charged me again to rebook ($125). I never got back the cancelled room charge from Hard Rock Hotel. The ...
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Overall Rating:Store Rating: 1.0
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Terrible customer service. No refund six+ months after cancelled trip.

by eronningen , Jun 18 '07
I hate to do this because we've had good experiences with Travelocity in the past. However, we were able to actually board a plane on all the other flights booked up to this point. In December (it's mid June 2007 now) we had a trip planned to Spain. ...
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Showing 211-225 of 307 reviews Page 1 ... 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Previous   Next





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