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Fast shipping. Great Prices. Good Product.
by hainge ,Jan 25 '07
I ordered a receiver and speakers. They both came by Fedex in the specified time and were in great shape. A good experience.
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I would recommend them to anyone.
by benjaminwt ,Oct 02 '06
People were very friendly, and prompt,
they give you the feeling that you're
really being looked after.
Dispatch was really quick, I ordered on a Sunday, they had a discrepancy with the credit card as a friend was sending it to me, but that sorted out they dispatched it on Monday.
Great value, I highly recommend them.
They are not like the ones that make you call them to confirm, then try and sell you more stuff, or else you don't get your order.
(Experienced that with 3 merchants before finding vanns.com
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Excellent, On Time, No Hassle Service
by jaggd9 ,Dec 26 '06
I was very satisfied with my order. The ordering process was quick and easy without any issues. Everything came exactly as it was presented on line and on time. I would definitely do business with Vanns.com again in the future.
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One of the best online experiences ever.
by sworkley ,Dec 26 '06
I did this whole order via the internet and was delighted!!Ordered a Samsung Hi Def TV on a Sunday morning and the next Friday morning the semi was in front of my house with it. Condition was perfect. Vann's rocks!!!!!!
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Legitimate business people with courteous sales staff that did exactly what they promised
by ramboss6 ,Dec 10 '06
This company (VANNS) put my trust back in internet ordering. I called SAMSUNG to find out who actually carried a certain one of their models in stock due to the fact I had ordered it from two other companies that claimed they were in stock only to find they were not.
They highly recommended Vanns and they were right. Order placed Friday 11/30, and received Thursday 12/7. Very professional sales staff, received e-mail confirmation almost immediately after placing order, then received shipping and tracking info within 2 days. Order arrived exactly when promised in excellent condition. These people are real pros. Don't waste your time or money ordering from anyone else, we had placed this same order with (2) other companies with very scary results from re-furbished product to unseen shipping charges, not with VANNS. What a pleasure doing business with these guys
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Great Vendor With Great Products, Prices, & Shipping
by lawman5643 ,Jun 28 '05
I have ordered from Vanns in the past & have found their prices to be great & their free shipping really sealed the deal for me. I will continue to shop with them in the future provided they have what I need at a great price. :-)
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Excellent
by drew9 ,Apr 14 '05
Great fast service, Would have liked to get speakers here too but did not offer Cerwin Vega line of speakers.
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Satisfactory experience that allayed my fears of ordering large, expensive items online.
by kasan ,Nov 24 '09
I normally avoid purchasing large expensive items online for fear of receiving a damaged or defective item and the hassle of returning it. Vann's had the best price for a Samsung 32" HDTV I was looking at so I took the plunge with my fingers crossed. I was pleasantly surprised that I soon received a follow-up call, for security reasons, due to the fact that the delivery address was different than the billing address. I explained that it was a Xmas gift for my husband, hence the secrecy. The purchase went smoothly, expeditiously and I was completely satisfied. I would purchase from them again and recommend them to anyone else who is hesitant for the same reasons.
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Quick, Easy, Good Pricing, WONDERFUL
by mj6981 ,Dec 22 '06
In a word WONDERUL!
I called Vann's to verify stock of the item I wanted to purchase and Regina Tatum the customer service rep did that for me very quickly. I verified the price and asked the cost of getting the item by Christmas, and she was able to get that information to me immediately. I placed the order with Regina, and within minutes I had a confirmation of the order, and before the end of that same day I had received verification of shipment and tracking information for Fedex!! WOW, I don't think it could have been any easier, the item was here the very next day! My daughter will be very excited to get her camera on Christmas Day!
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Beware of product packaging damage in shipments!
by hf94015 ,Dec 12 '06
Just received my iPod shuffle from Vanns.com. The package is scratched and looks used, and a huge yellow tracking sticker covers the back of the package. Contacted customer care, and they said they don't guarantee shipping damage of product packaging. I won't shop here again.
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Great prices, free shipping, and excellent service!
by tigeriv ,Nov 24 '06
I have been shopping online and at big box stores for a rear projection television for several weeks. After lots of research I kept coming across Vann's of Montana, a store I had never heard of. Their low price, free delivery, and excellent pre-sales help helped push me to press the purchase button on Thanksgiving day. Less than 24 hours later I have already been notified that my TV has shipped. Now I just need a way to hide it from the wife and kids until Christmas day. This is one case where I was kind of expecting and hoping for slow order processing. ;-)
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Great store, will buy there again. Highly recommendable.
by cee1953 ,Nov 13 '06
I ordered on a Friday morning, had all of my notifications of order
confirmation, approval and also shipping notification within the hour. Since I ordered online, there has not been a need for any customer service as of yet, but if they are as professional as when
getting your order shipped, then I can't foresee a problem. The merchandise was exactly what I ordered and was delivered two days earlier than expected. I ordered on Friday and had the package on Monday. Would have been here on Saturday, but FedEx doesn't deliver in my area on Saturdays. Thanks for a wonderful shopping experience Vanns.
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Vann's is the new benchmark for overall customer satisfaction
by emiller4 ,Dec 07 '06
I am an experienced online shopper,but I was nervous about this type of purchase(big screen HDTV).Vann's was the BEST from start to finish:best overall price and cost(no tax,free shipping),great pre-sale and post-sale support(phone and email),5 day delivery from Montana to upstate New York,and low price additions to the order.
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Great Service!
by cmrferg1 ,Dec 07 '08
After having a frustrating experience with Best Buy online, I returned the 73" Mitsubishi DLP TV to them which was defective from the time it arrived. I shopped around the internet and kept seeing the prices at Vann's. I researched the website and read many reviews before deciding to make my purchase with them. I called them and spoke to their reps and they were very helpful. I went ahead and made my purchase of a 72" Samsung DLP TV and an Onkyo Home Theater receiver. I ordered both on 11/30/08 and received both items by Fed Ex on 12/04/08 as promised. This was a very satisfying experience end to end and both items arrived undamaged and in working order. I will definitely order from them again in the future.
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Best prices and excellent extended warranty options
by jusgre ,Nov 10 '08
Best prices and excellent extended warranty options. I am looking forward to receiving my items, which should arrive in a few days.
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