Vanns.com

It was my first time ordering from Vanns. Researched on-line company to buy a Sony 32" flat screen. I picked Vanns because they had one of the best prices, was part of the BBB, good reviews, and was very satisfied after talking to them on the phone.

They said the TV would come in 7 to 10 business days to the east coast. Well, it arrived in 5! They shipped the TV via FedEx and I was able to track the progress till it arrived. The TV was double boxed and packed very well. Was in perfect condition and worked great. Very satisfied customer.

Attentive; honest; no jive; helpful; fast follow-up; attuned to handle security issues (my ship-to and bill-to addresses are not the same); totally the best.

I was very pleased with my online shopping experience with Vanns.com. I received e-mail communications to verify that my order was approved and sent. I received my merchandise quickly and in perfect condition. I really appreciated the free shipping! I have recommended Vann's to my friends and will definitely order from them again.

Vanns was really fast at getting my order out. I ordered in the morning and they shipped it out that day. I purchase a lot items off the Internet and I am not use to getting my item shipped so fast. The price of the Sony speakers was great that I bought.

I highly recommend this company. Before I made the purchase, I had numerous questions, which were answered quickly, fully, and politely, all via e-mail.

I ordered a large-screen plasma and was wary of having it delivered by truck. I was called by the trucking company to schedule delivery. The TV arrived in perfect condition. It was supposed to arrive in 11 days; but it was here in 6, and that's counting the weekend.

A week or so after we got the TV, I was looking on Vann's Web site at prices for remote controls. I noticed that Vann's had dropped their price for my TV by $90. I e-mailed them, and they've credited my card with the difference without any hesitation.

Vann's sets the standard for Internet commerce!

Have bought many electronics and speakers from this store. Love the no shipping and no tax along with low competitive pricing strategy / policy. Would highly recommend this site for anyone looking for bargains.

Bought my Pioneer reciever here for $400 while it retailed at Best Buy for $700. Then for extra $50, bought the JBL ec 25 center speaker as a combo purchase. Save 50 % off sticker price.

Now, I'm buying another center speaker at %50 off for $200. Packaging was very professional on pass experiences. Would highly recommend this e-retailer to anyone and have.

Take care.

Yesterday afternoon, I ordered a Canon camera lens from Vann's for my son's birthday, with the assurance that it would arrive in three days. It arrived this morning, LESS THAN 24 hours later!! Amazing, particularly insofar as the product pricing was, by far, the best on the Web and the shipping was free.

The lens is exactly as ordered, including original manufacturer packaging. And it arrived in perfect condition because it was shipped in a shock absorbing, bubble-wrap insulated carton.

Yep, I am now an official Vann's fan. This was a PERFECT customer experience. I couldn't possibly be more pleased.

S. Ross
Aventura, Florida

I ordered from them on a Monday and received my order that same week. Free shipping, and a great price on the "Magellan Meridian Platinum" made it hard not to order from them. I was totally satisfied.

Ordered online after checking Bizrate; needed no customer services; product was as shown and delivery was quick; reassuring security precautions and order progress reports from them. I would order again from them.

This is a REAL review...not something generated by a PR dept! :-) Had a WONDERFUL experience with my purchase of a Sony KDL-46XBR4 tv from Vanns. Their customer service people were very friendly and knowledgeable; the package shipped on the Monday after Black Friday when I ordered it; it did get delayed one day in shipping in the Yellow Freight system, but given the time of year, very understandable. The box arrived without a scratch on it (granted it only traveled from Missoula,MT to the Denver, CO area), and the set not only worked "perfectly" from the moment I turned it on, but also is an amazing piece of technology. I recommend the product and Vanns unhesitatingly.

Satisfied Customer in Colorado

I would never buy from Vanns.com again. I purchased a TV that when I pulled from the box was a "lemon". The TV would turn on and off automatically. Vanns would only state their return policy and referred me to Samsung who would only provide service on the TV, not replace. They ignored my E-mails and just continued to repeat their return policy. All I wanted to do was get the TV replaced. I have since disputed the charge with AMX. Terrible experience from this retailer.

I ordered a Samsung LN-S4095D 40 inch LCD TV. I was looking for a well reviewed online electronics company, and this place seemed to have good review so I gave it a shot. Everything worked fantastically. I got a great TV for 600 dollars less than it would have cost me ON SALE at Best buy here in town. I also got a free 100 dollar DVD player! When I ordered over the phone there was no high pressure push for other accessories. The items were shipped when I was told they would be, I was provided with tracking numbers, and the items arrived 3 days after being shipped. The TV and DVD player are in perfect working condition. I would buy again from here in a heartbeat.

I had friends who raved about Vann's quality and service. I gave it a try and I am more than satisfied with your customer service and product quality.

Extremely happy with my dealing with Vanns! Brandy Kinnikin was my service rep. I was treated very well and the buying experience was excellent. I ordered a Samsung LN-S3296D HD TV (32") on Thursday, February 15. It arrived via Ground Delivery (Fedex) on Tuesday, February 20. Considering that this was over a 3-day weekend, I was impressed. The TV arrived in super shape, was easy to set up, and with a few minor adjustments, the picture is Very Good. I won't be able to see how HD works for 2-5 weeks since Time-Warner is back-ordered on the HD/DVR box required for receiving HD via cable. Vanns was the only online site that had the TV in stock. No retail stores I visited had this TV in stock since it has been supposedly discontinued. However, Consumer Reports rates this TV the best in the 32" LCD range and the replacement Samsung was rated not as high as this model. Thanks Vanns, I will be shopping again in the near future when we decide to purchase a much larger TV for our family room.

This is my second major purchase from Vanns.com, both Sony video projectors. The items have always been shipped the same day ordered, packed well, and delivered as quickly as the shipping method allowed. I received free shipping both times (UPS and FedEx Ground), and via UPS, the item arrived in three days, and by FedEx, it took six days, although the items included an oversized projector screen, which may account for the longer delivery time. Not bad, coming from Montana to Florida.

My most recent purchase was a Sony VPL-HS60, which I compared prices online and at retail stores. Vann's had the best price, and I knew from my previous experience, that I would not regret my choice of dealers.

Thanks Vanns.com for another happy customer!