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by Daver_dt1 , Jan 16 '03
Ordered a Magellan Meridian Marine GPS device and selected them by reviews even though their price was not the lowest. It was 2nd or 3rd lowest at the time of the order. E-mail messages confirmed each step of the process including the FedEx tracking...
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by barusu_dt1 , Mar 12 '02
The biggest test of a firm's customer service comes when a component arrives and is defective.
I recently purchased a JVC DVD player whose audio output was weak. A quick call to JVC tech support confirmed it was a defective unit, then Vanns...
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by jsberends_dt100 , Dec 05 '02
Ordered a Panasonic cordless phone. Status emails were very clear, and they beat their estimated delivery date by a day. Item was factory fresh and just as described. I wouldn't hesitate to order from Vann's...
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by deb_dt1 , Mar 26 '02
I bought a Nikon 885 from Vanns and I had the best online purchasing experience I've ever had. The forms were easy to fill out and the best part was the confirmation email I received just after my purchase. It explained that I would get three...
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by madmike1952_dt1 , Dec 09 '02
I ordered a JVC-XV-SA600BK DVD Player. Vann's pricing was excellent. Shipping was free. They kept me informed via email about the status of my order throughout the entire process. The DVD Player arrived as promised. I highly recommend you purchase your...
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by arkgerk , Oct 01 '02
Arkansan placed order Christmas Eve for JVC Audio/Video Player - two days later was in possession.
SITE: Informative & user friendly
ORDERING: Easy, hassle free & NO HIDDEN SURPRISES
PRICES: Not the least expensive but fair (Saved Money!!)...
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by DeanB_dt1000 , Nov 29 '01
Just Ordered a JVC S60 DVD player. First I sent an email checking availablity, received a reply within 10 minutes confirming that the DVD player is in stock (as the web site says) - Pretty Good response.
Placed an order, nice and easy web site, S&H...
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by Grieb_dt1 , Dec 14 '01
I had a great experience purchasing a new JVC Digital camcorder from Vanss.com I took care of it all over the web. There was prompt response to my e mail with order conf. The package shipped quickly and the tracking info. came to my e mail address...
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by palmettoparrots_dt1 , Jan 02 '02
Immediately received multiple confirmation emails when order was placed including UPS tracking number the same day. Tracked product throughout shipment. Unit packed well; exactly as expected. After delivery I received a "confirmation of receipt" email...
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by vamor_dt1 , Feb 19 '02
Ordered JVC 7-disc DVD player on 12/10/01. Order confirmed and shipment promised for delivery within a week. Still don't have the items on 2/19/02. Regular email inquiries; infrequent replies, but delivery date keeps moving forward. Cancelling order....
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by desertkyot , Apr 22 '03
Vanns.com is a GREAT company to do business with. Within 4 hours of my placing my order online, I received an email containing my
UPS Tracking Number--my order had been processed and was on it's way to me. I received it within 4 business days...
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by ttuong , Sep 16 '02
I ordered a jvc dvd player when they had free shipping.
Item came as expected, didn't have any problems with the order.
I didn't have to contact customer support so I couldn't tell you if they are good or not dealing with problems you may...
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by yungimoto , Aug 07 '03
Great experience overall... not much else to say. My speakers were ordered on a Sunday afternoon ...
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by sjdunlap , Jan 22 '06
Outstanding! My plasma arrived in only five days - and shipping was free. Great email updates every step of the way, backed up by easy communication and service with real human beings available by phone if desired. I could have paid slightly less at ...
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by fafh , Apr 11 '08
You need some audio. Well VANNS is the place to buy. I've waited nearly three years to purchase my Klipsch S-1 surround speakers. I searched the Internet and local stores to find the best price. Couldn't believe I found these speakers for $199.85 w/o ...
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